KB Home Reviews

Love the house. Steve, the construction manager, has been the best part of it all.

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Great overall experience from the KB sales and construction teams. Very dissatisfied with Kb home lending and their lack of responsiveness. Home move in was delayed, movers rescheduled, and my work had to be rescheduled. Cost me thousands of $$$ due to mismanagement of my loan closing process.

I had my ups and downs in my experience with KB.

There were a lot of delays due to COVID but everyone was great about keeping me updated when building finally started and throughout the process.

Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!

The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.

Very helpful and easy to work with. Affordable and a good value.

The guys who sold us the house and built it were the best! More than what we could have asked for

Nice home, very comfortable, sales and construction crews friendly and helpful. Underwriters asked for information which in our estimation should have been easily obtained by them, but insisted we supply to them.

Great workmanship

Great customer service

Best work and pricing !

Working with Alex to buy my home was such a pleasurable and enjoyable experience. working with Sam was also a pleasurable and enjoyable experience.

Overall, my experience with KB Home was positive and rewarding. The quality of workmanship, value, and support provided met expectations, and I appreciate the efforts of the team. There are opportunities to enhance consistency in communication, responsiveness, and overall coordination, which would elevate the experience from good to exceptional. I would like to sincerely acknowledge and thank Megan (Loans), Carrie (Loans), and Juan (Construction) for their exceptional support throughout my homebuying journey.

the quality and value of new home was very good

We are very pleased with the comfort and quality of our new home. Great location, good quality materials and very good responsiveness from our building manager.

Good location and value for the price

We hit a few bumps at the start, but Kyle worked hard to smooth everything over and made sure we were taken care of. By the end, we couldn't have been happier with our KB Home. The hiccups were worth it — we love our new home and truly appreciate everything Kyle did to make it happen.

We love the KB team: Erik, Scott, Megan, Ken and Ingrid. When the process works, it’s great. It was a relatively easy process for us. Just a few stumbling blocks to get the structure started. Other than that, it was great. Loan and structure under one company was great. KB has a great team.

The sales side of the transaction was very good. The mortgage staff was helpful, the realtor that sold us the home was helpful at getting us a fair price, and informing us of deals. That was a very positive experience. Downside was samsung products. A month after moving in the oven broke and there's no warranty to cover it. I contacted KBHomes customer service and they said a warranty was available through Samsung but Samsung said no it is only available 1 year from date of purchase. Either way I was caught in the middle and had to pay $2k for a new oven. Not good when you buy a brand new home and use a stove 1 time. There was some painting issue that we pointed out to the community rep and he still hasn't given us the paint name or come by with the paint (like he said he would) to fix the paint issues. Overall, the home buying experience was smooth and easy. The move in experience leaves a lot to be desired. Customer service once the home is purchased also leaves a lot to be desired. ... More

There are no 20A circuits where we can run our treadmill or water distiller. Kicks out the GFI every time. I asked the electrical contractor who wired the house for a quote on putting in a single 20A circuit. $1,000. You’d think that a $720,000 home could have had a 20A circuit for a treadmill. Lots of people have treadmills. I’m not sure whether a 15A circuit would even power a skill saw under load. Every person we’ve dealt with through our building process have been extraordinary, wonderful people. We love our new home, but had no idea about the power deficiency. Hope KB Home realizes what a big mistake this is. ... More

Sales staff great, thank you. Construction rushed, and it showed. Too busy trying to make EOY deadlines. Previous KB homeowner from New Construction, this one not up to same standard. Not talking about extras, just like basics, cabinet installation, chaulk, hanging doors. No attention to details or levels apparently from the crews to the supervisors. Dont get me wrong still a good home, just could have paid closer attention and had it done right first time.just slow down.

I am in love with the flooring throughout the home. It looks very polished, & exceeded my expectations. The backsplash for the kitchen is also my favorite part. The craftsmanship of how it was laid & the color is beautiful!

Mark was a pleasure to work with. He kept us updated on everything. If we had an issue he took care of it asap.