KB Home Reviews

Bring your realtor or trusted friend with construction and design knowledge along with you during different phases, and walk thru's. Make a list of items that need clarification (buyer and sales staff), get some trusted outside opinions.

I like KB Home a lot. Sales rep is responsive; design center offer is customizable. I understand the complications of construction, but I am not having a good experience recently. I closed my home at the end of Mar. the first week after closing, heavy rain came and my neighboring sites mud flooded to mine. 1/3 of my yard has been buried since then. I communicated with construction and warranty so many times, but it is early/mid Jun now, my yard is still buried. It is hard to move around the yard and the standing water raised tons of mosquitoes. I need this to be fixed ASAP, but I don’t know how. ... More

Got our home as a inventory. It was nice with some upgrades already.

All I ever read about is negative new build experiences. We had a few hiccups along the way, but I feel KB did everything they could to resolve them. So far we are pleased with our purchase.

Sales guys- A+, Design center- A+, Construction Guys-A Follow up/Warranty- D

Bought in the same community where we had previously built two other homes. This time we did not get to select our own finishes, but it had a lake view, no neighbors to look at and on the cul-de-sac. Overall we are pleased with the home, it is well constructed for the price, not a mansion but meets all code requirements, had everything brand new and in the location that we were after. Sales team was easy to work with, professional and responsive.

I had a overall pleasant experience with KB

Buying a home with KB was very quick and pleasant!

overall good experience while purchasing

The experience was good at the beginning of the process,but it seemed there was a hurry to get it closed by the end of January. There was a chip on a tile of the floor and the back sliding glass door doesn't lock properly.

Overall the experience was good. From the sales team to the builders. The quality of work could be better, but that has more to do with the speed at which these houses in the area are being built. Any issues or fixes that I needed were addressed quickly any time I asked. Overall good experience.

We had a great experience with Tonja. The home designer could have been more accurate with the details. Cabinet lighting was missed. Also the over hang light over the island was issued. The overall experience was good.

Good sales agent, but HOA or solar system contacts are poor to we have to keep asking who what and how

Great and beautiful, clean environment

The home building process took way longer than originally anticipated. I believe this was due to supply issues. However, there were multiple KB home staff communicating with me throughout the process. Alex was responsive to my questions regarding the building timeline. He ensured that the design and decor that I requested was in place. The house looks amazing! Sean and Jennifer were proactive during the loan approval process and would answer any questions that I had. I appreciated the fact that they understood that I really wanted to become a homeowner and they helped make it happen!

All staff were joyful to work with

We had been looking to buy for a couple of months. Passed buy this location a few times but never thought we could afford a new property. Stopped by on a whim after a full day of house hunting. Loved the model. Loved the area. The agent on duty was amazing. The his is the second KB HOME we’ve bought new! Love it!

The attention to detail could be better for the price of the home. Paint is dripped over tubs, light switches, cover plates, etc.

The home buying process was great - I just wish there were more options like more solar panels. However, after moving in, I found numerous issues, especially with my windows. After 2 months, almost all my issues were fixed except for one that is difficult to resolve. The customer support was great - I just wish they didn't need to provide so much support. KB Home should've done a better job in the beginning.

Attached home Arvada CO. Excellent-sales lead and crew, KB home loan personnel and weekly communication. Design studio-process to customize interior-was also excellent. Build quality is average. Value is harder to quantify given rapid price increases in neighborhood at time of purchase.

Overall great experience and the staff are really nice and helpful.

Grass is substandard needs to be replaced

It was great working with Garrett. He addressed all my concerns in a timely manner, regularly communicated progress of construction, and continues to offer quick and effective support throughout the warranty process.

I had an over all good experience with getting a new build. Picking out the colors and upgrades did personalize the experience more.

Purchased a quick buy option. Oscar, from sales office, was fantastic. He would send me updated pictures of my house. The build took longer than I expected but due to supply chain issues and lack of workforce was reason for delay. Over all I am very pleased.