KB Home Reviews

Very good home buying experience.

From the first moment that I met with the salesperson, to the walk through with the builder, to the follow up with the claims department, the customer service has been excellent!

Lindsay and CJ both were Fantastic! as well as Gregory.

Excellent process for my first house

My experience with the builder and Sarah was awesome. They answered every question I had and was able to assist me when needed. My 3 star rating is due to the loan officer, Sylma. As a loan officer she was not knowledgeable and very incompetent. She would give closure dates and not make her deadlines. Instead of her being honest with the changes in the closure dates she would put blame on others. I was told my closure date was changed due to waiting on meters to be installed. Once the meters were installed my closure date was changed again because she was waiting on GSFA to approve me. When I contact GSFA I was told my application was not received. Immediately after I contacted Sylma and told her what was said and who my point of contact was and only at this time she admitted to me she was not familiar with the program and had to get educated on it. Her apologies were not accepted because I had asked her before I went with KB Loan if she was knowledgeable to the program and was told yes. I forgot to mention I had given my landlord my notice to move, so I was displaced for three weeks and had stressed this to Sylma and her supervisor Steve. Both of them promised to get the paperwork done ASAP, but that didn’t happen. It took GSFA a few hours to approve my application, but it took them over three weeks to process and submit a few pages. Unacceptable! ... More

Wonderful Office staffs, building Supervisor and Warranty Manager. The Home loans department agents were pretty good and responsive. Great and smooth experience buying home with KB builders.

Great home and great experience!

Easy, smooth process!!! Everything we asked for was delivered!!!!

Everyone from Joel my salesman to Edgar was very helpful and attentive to my needs

Everyone is genuinely kind, professional and available.

Excellent Staff From Frank To Jake To Luis and his boss who covered him when he was out And the rest of the staff

the kb home builder is very good.

The way they build the house is great.

from the beginning to end, everything was perfect

Good communications with builder: Maynard

KB homes has been great in our first home buying experience!

This was my first experience buying a home and everyone I came in contact with was very patient with me, answered my questions thoroughly, and helped boost my confidence with this big purchase. Highly recommend!

Experience with KBHomes excelent loved the house

KBHOMES did a great job inside out. I love my new home. Thanks to KBHOMES

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

No complaints, very satisfied with the entire process and quality.

It was a lovely experience and so glad to have chosen KB as the builder of our first home. From Joshua W, our salesperson, Amanda L from design team, KBHS home loan to Guy, Martin and the customer service team, everyone was so professional, making all our concerns were met on time and efficiently.

My experience with KB homes was fanstastic. Beth and Lee did an excellent job and followed up on all of their promises. I am very happy with my KB home

Pretty good so far. Time will tell.

I could not be more pleased with the purchase of our home! We were so nervous about coming in because we didn't know much about buying a new home. Amanda was amazing and explained everything to us in detail making me feel absolutely positive this was the correct home for my family. she was available at all times and answered every question we had! looking forward to our future in our dream home thanks to this wonderful team!