KB Home Reviews

Very satisfied and the quality of the house is great.

Junior, Seth, Jane and Carina were the most amazing, caring and best people during my home buying experience

The home is great, the neighborhood is great, and we got everything we asked for. However during and after the closing process it extremely difficult to get anyone to address our concerns (closing documents, needed small repairs/overlooked flaws, etc.).

My main issue was when things went wrong, on more than one occasion, KB failed to escalate and get resolution. Would not recommend.

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

There were some issues with small things when we moved in that we were able to get a quick resolution for. The KB Customer service team, especially Justin in Northpark, has been so responsive and helpful! I'm extremely impressed with the quality of the work, and I look forward to living here for a very long time. The price was a bit high compared to other houses nearby, but already the value has gone up so I can't complain. Thanks KB :)

The builder helped us allot

Thank you all for the great customer service.

Staffs who worked with me are very professional and friendly.

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

The journey was hard but we all make it through and I love my brand new house very much. Thank you to everyone.

Issue have still yet to be resolved even after did the last survey. You would think they would jump right it after my last survey. There is really no sense of urgency to resolve my concerns.

I like French Cottage. It is so nice !

Affordable homes, nice hill views and prime location

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house.

How nice the staff was across the board.

I think with KB Homes having the whole buying experience inclusive within the process was helpful although not letting my Real estate agent communicate with the lenders was kind of frustrating. I had to learn the whole buying process alone through out steps with my agent in the background advising me. So there was a lot of back and forth. But at the end everything turned out great and I am really happy with my new home! Also the design studio with Jennifer and the ladies that helped me was probably the best part! They are very helpful with selecting and putting the designs together. Overall I am impressed with the sales person Lizette, the builder Ricky, and happy we worked out the final interest rate. ... More

Timely response to concerns and questions. Pleasant experience dealing with representatives.

From first meeting Jacquelyn, our sales expert to the builders, Ray ...and Warranty expert Kerlyn..I can say that KB Homes has impressed me and my family astronomically!! These individuals pride themselves in their professions and it shows. they represent KB Homes well!! Our home is amazingly beautiful and suited for our taste. We are extremely blessed and happy. Thank you for making our dreams come true!!

All staff needs to communicate with buyer more often.

My experience with KB Homes was great from beginning to the end. The team of people that helped with the process were amazing and professional. I recommend KB Homes to anyone looking to build their new home.

They are very understanding and helpful

The people we have dealt with have been great. The attention to detail of the final product needs more quality control. We have had some minor issues that probably should have been caught in the building process.

Attention to detail could use improvement.

Material this house used was cheap even we paid for upgraded