KB Home Reviews

I strongly recommend home buyers to hire a third party inspector at least for the frame walk and final inspection.

The sales rep, studio staff and construction manager were extremely helpful and patient.

Builders should not take advantage of the booming teal estate market. Take away from a year ago. Inferior materials or cheaper used. So noisy even with the energy efficient windows and insulation.

My sales person and super were both great!

It is a trusted builder to work with and they will do their best to help you move in and providing a very good customer services

We loved our first home building experience. A few things could use improvement but overall a pleasant experience with KB.

Professional and responsive during the process

We are pleased with the overall experience as a whole. Some minor things right after move in, but were managed. The Warranty process needs improvement.

Overall experience was great. Only issue we had was the updates on when construction would be done, dates kept getting pushed last second, and communication wasn’t as transparent. However, the responsiveness of problems in the house is very good, and issues are fixed within days.

Great experience overall with KB. No complaints.

easy to work with, stay on top of progress and make sure to do a detailed walk through.

KB personal are professional and issues are fixed in a timely manor. Only complaint is the number of cosmetic issues the home owner is left to fix and lack of attention to detail. Overall would recommend. Wish the options seen in the model home were offered during build. Large amount of poles, boxes, and in ground panels will need creative landscaping to cover in the front yard, could've at least been placed in a straight line not scattered. Beautiful exterior and Floorplan. Left with a few projects to fix rushed work on the inside but nothing that has caused major issues.

I got good responses about issues and KB came to fix them. KB is a trustworthiness builder and I like the model I bought very much. I bought a new house about 20 years ago and I feel the quality of workmanship is not as good as my previous house.

The KBhome studio represents are hard to reach. I’ve been leaving messages for 3 weeks. Still no response.

Time extra time in building.

Seville Sales personal were the best

Everyone in each department has responded in a timely manner when I had questions and concerns.

Excellent buying experience with Scott. Great home design. Construction managers were responsive to any issues discovered since moving in.

Hello KB Team, first off I want to say please change your survey process to represent individual groups in the process. All though I rated 4-5 stars, certain parts of my experience was terrible. The financing piece of the process needs MAJOR IMPROVEMENT. Pan my sales rep, Ray my property manager, and Kerlyn my Warranty specialist deserves the 5 starts and was AMAZNING, the design studio was also seamless. But financing was no good. Also the way the house was turned over to me was not great. A couple warranty issues that Ray and Kerlyn helped me get through but if I have to be honest is saying whether I would do this again, I most likely wouldn’t. ... More

The only down side was the underwriters were terrible ... aside from that every thing else was good.

Marc & Garrett were very helpful

Overall, my experience was fine. I do feel like during the construction part, corners we’re cut. This caused issues after move in and I am currently in the process of getting those issues fixed. I understand that these builds are typically “cookie cutter” and fast. But I wish they would have payed a little more attention to detail.

Yes I would like others to know about this builder

As every thing in the life....good and bad things, nothing is perfect!

Friendly staff all around. Helpful and work hard.