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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11566 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11566 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Long story short, the KBHomes staff were really great on every

  • Alexis P.
  • Verified HomeBuyer
  • November 25, 2020
  • Jacksonville, FL

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team, very helpful and responsive.

  • Joe R.
  • Verified HomeBuyer
  • November 25, 2020
  • Hollister, CA

Great team, very helpful and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Everything is excellent.

  • Alain A.
  • Verified HomeBuyer
  • November 25, 2020
  • Manor, TX

Everything is excellent. I recommend it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb personnel

  • David P.
  • Verified HomeBuyer
  • November 25, 2020
  • Del Valle, TX

Everyone throughout the entire process was helpful and believed got us the best possible deal. The construction manager was great and easy to work with and went above and beyond to take care of us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

style of home

  • Beauregard V.
  • Verified HomeBuyer
  • November 25, 2020
  • Bulverde, TX

no pride in workmanship and cheap materials

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

KB Home - The speed at which the whole process came to conclusion was amazing,

  • Ademola B.
  • Verified HomeBuyer
  • November 25, 2020
  • Hayward, CA

The speed at which the whole process came to conclusion was amazing, i never thought it was going to happen this year but from the moment we step into their office till we get our keys was a very good and fast pace experience and I would recommend KB homes any day

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The friendliness of everyone involved

  • Kirk C.
  • Verified HomeBuyer
  • November 25, 2020
  • St Augustine, FL

Everything was ready on time if there was a problem the team was diligent to get to fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - A lot of the workmanship of the home was crooked or off-center

  • Terra O.
  • Verified HomeBuyer
  • November 24, 2020
  • Berthoud, CO

A lot of the workmanship of the home was crooked or off-center when it came to the construction crew. Overall, great for the price! Love the area we chose and couldn’t have asked for more. I enjoyed working with KB home representatives as well because they were always friendly and responsive!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Post closure

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2020
  • Fort Myers, FL

Post closure on our home we had a number of small items that needed repair, mostly because we rushed our closing and with COVID19 they did not have time and manpower to due a thorough punch list walk through. But once we brought it to their attention they worked hard to repair the minor damages and items and were a pleasure to work with.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Incentives

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2020
  • Spring Valley, CA

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Home, Wonderful Staff!

  • Michael A.
  • Verified HomeBuyer
  • November 24, 2020
  • Hollister, CA

Smooth process from Sales to Closure. Accommodating and friendly staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Above and beyond customer service

  • David D.
  • Verified HomeBuyer
  • November 24, 2020
  • Las Vegas, NV

Could not recommend them highly enough. Smooth transaction and superior customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream home

  • Patrick D.
  • Verified HomeBuyer
  • November 24, 2020
  • Leander, TX

KB Homes build us a beautiful home. All expectations were exceeded.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a enjoyable house buying process.

  • Ryan B.
  • Verified HomeBuyer
  • November 24, 2020
  • Jacksonville, FL

It was a enjoyable house buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The design are really nice

  • Jose A.
  • Verified HomeBuyer
  • November 24, 2020
  • San Antonio, TX

KB has really nice designs and locations to pick ,however lack of workmanship and people with good customer service skills are needed to be improved by KB home

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

KB Homes sweet Home

  • Don P.
  • Verified HomeBuyer
  • November 24, 2020
  • Menifee, CA

KB Home Builders are the best. Their team of professionals- from Sales Agent, The Studio Design, Loan Officers & the Superintendent who watches our home building are thorough and right on time. They took us hand by hand from purchasing, seeing an empty dirt lot to a very sophisticated and very functional high tech home. They are built sound and well and are so concern about every aspect of our home journey, that it felt like I was home with family who cares about us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB PLEASE FIX MY HOUSE

  • David S.
  • Verified HomeBuyer
  • November 23, 2020
  • Redlands, CA

Don’t get me wrong, I LOVE THE HOUSE. But there was need to fix. I HAVE ELECTRICAL ISSUES NEED TO BE REPAIR AT MY KITCHEN AREA, THE ADDRESS LIGHT NOT WORK OFF DURING THE NIGHT, BACK PATIO ELECTRIC SOCKET LOOSE, BATH ROOM MIRROR LOOSE....KB HOME PLEASE FIX MY HOUSE.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Friendly and attentive

  • Robert P.
  • Verified HomeBuyer
  • November 23, 2020
  • Round Rock, TX

Everyone was very thorough. They also made it a point to keep us in the loop as any issues were being resolved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It been Great buying a new home.

  • Ramon P.
  • Verified HomeBuyer
  • November 22, 2020
  • Lancaster, CA

It been Great buying a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Throughout the entire process the staff was amazing.

  • Jesse P.
  • Verified HomeBuyer
  • November 22, 2020
  • San Antonio, TX

Throughout the entire process the staff was amazing. They were very professional, kept us informed, and made us feel welcomed in the new neighborhood. I would recommend KB to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It is all very good.

  • Yajun W.
  • Verified HomeBuyer
  • November 21, 2020
  • Irvine, CA

It is all very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

N/A

  • Gabriel A.
  • Verified HomeBuyer
  • November 21, 2020
  • Tucson, AZ

Cabinet had to be refinished because of damage. Lights in kitchen stopped working about 3 weeks into living here

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Overall a great buying experience from everyone involved.

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2020
  • Winchester, CA

Overall a great buying experience from everyone involved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Waiting on meeting and then we'll see

  • Herbert B.
  • Verified HomeBuyer
  • November 21, 2020
  • Buckeye, AZ

Waiting on meeting and then we'll see

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

KB Home - Our experience has been mediocre specially with numerous maintenance

  • Jacob S.
  • Verified HomeBuyer
  • November 20, 2020
  • Las Vegas, NV

Our experience has been mediocre specially with numerous maintenance requirements in a brand new house.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2