KB Home Reviews

Justan made promises to get what he wanted ( a good review) and then never did anything, never heard from him since.

I loved every experience

Great, friendly staff. Respond to any and all questions promptly

I had an overall good experience except for when i needed to communicate with the financial consultant. He would take days to respond to messages. After moving in when repairs needed to be made it was annoying to have different people come in different days rather than have all the repair me come out on the same day which meant i had to get multiple days off work. And some worker would not even show up on the day they were scheduled.

The most bang for your buck!

Marcia was so awesome! Thank You!

Responsive to issues are handled quickly.

Great options and ease to customize.

Ontario is good for stay.

The people are wonderful to work with

Good experience and great service.

Sales, design, closing and construction staff were all great to work with. In a pandemic year prohibiting in person contact, we had to make many design and construction decisions from afar. Not the best way to do things, but we got them done with the support of the KB Home staffers. Most all glitches and construction issues were corrected and solved under the direction of the construction supervisor.

Beth Silver, Lee Magaster and Ben Black were all extremely professional and great to work with. Look forward to working with them again.

Very satisfied and the quality of the house is great.

Junior, Seth, Jane and Carina were the most amazing, caring and best people during my home buying experience

The home is great, the neighborhood is great, and we got everything we asked for. However during and after the closing process it extremely difficult to get anyone to address our concerns (closing documents, needed small repairs/overlooked flaws, etc.).

My main issue was when things went wrong, on more than one occasion, KB failed to escalate and get resolution. Would not recommend.

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

There were some issues with small things when we moved in that we were able to get a quick resolution for. The KB Customer service team, especially Justin in Northpark, has been so responsive and helpful! I'm extremely impressed with the quality of the work, and I look forward to living here for a very long time. The price was a bit high compared to other houses nearby, but already the value has gone up so I can't complain. Thanks KB :)

The builder helped us allot

Thank you all for the great customer service.

Staffs who worked with me are very professional and friendly.

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

The journey was hard but we all make it through and I love my brand new house very much. Thank you to everyone.

Issue have still yet to be resolved even after did the last survey. You would think they would jump right it after my last survey. There is really no sense of urgency to resolve my concerns.