KB Home Reviews

The home was beautiful to see on completion. It is the small things that should have been resolved that prevents an excellent experience. Many of the small things weren't big problems, however there are a few things that will need to be addressed and resolved at a planned date.

Very easy and simple purchase a home with KBHOME

im enjoying the new home, hope it will with stand the test of time. during the build i feel like i had to be the one to catch issue that come up along the way. two key points being that an extra window was installed that my wife noticed,and we got that fixed at framing but, the other issue i noticed was after the stucco was done. a second window was 3 feet off 3 feet come on. the super on the job at the time gave me the option to leave it or move it. well we had to move or it would have taking away from the great room. after the window was moved the inside drywall patch came out fine but, the out side stucco patch was horrible didn't match the rest of the house and was bulge out. from what i have heard that this was the second tome that it was redone and it need to be redone again. the third time to over look the patch now on the final walk though and with the sale of my other house going through i feel that i had no choice but except how it looked. i will say that it looked better that the second pass but, the bulge is still there. visit your new build weekly take notes and measurements and come pair them to your lay out. ... More

I was pleased with the experience.

I have had both the construction manager and sales manager both got promoted. Once the construction manager was promoted the things that were found after two weeks have yet to be resolved. I got the info for the gentleman who was supposed to take over we met I laid out all the concerns. It was a month later I had to email said gentleman because I had no update on my issues and it took him 5 days to respond.

From experience, the quality of some materials for this home are not on the same level as used to build my previous home. For example, the toilet seats are cheap plastic not quality materials, shower door assembly in master bedroom, walls leave scuff marks rather quickly, cracks in shower floor. Entry door from outside was improperly installed. The doors are not solid wood, but hollow pressed wood and not as secure. However, all issues were corrected when reported to KB representative, thus far.

The house is up to our standards. It's perfect for our family. We love it. However, sales person who was "helping" us was deceiving in what she said we would get in incentives. Read the fine print...Don't take any employees word as truth unless it's in writing. Made our first time home buying experience bitter sweet. We went through a lot to get our house, but since we moved in, It has been good. It helped that our lender was outside of KB or we would have not bough our house. Hope others experience is much better than ours was. The house is absolutely great thought!

KB homes have always been a great builder and quality craftsmanship.

Respect

So far we have no issues with the our new home the employees from the sale team and contractors were very professional

I got my Dream House with the help of KB homes and I like kb homes everything is good. I recommend KB homes to my sister she got approved and she has new home too.

Nice homes, limited parking

Overall I'm happy with the home and floor plans..If I had to gripe about anything I would say I'm a little disappointed with the small backyard and a small issues with the wiring of the house. (Cable and the internet) not really sure who the responsibility really falls on weather it's Cox or the home builder, because both are saying it's the other party and unfortunately I'm caught in the middle. Other than that I would still give the home builder a very high 8 for a respectable rate of 10.

Very nice community and great location. We have a nice floor plan and very happy with our new house.

I'm very disappointed that internet access is still not available on my street. If I'd known this, I would not have bought with KB Homes.

We have had an issue with mail box. It was mislabeled and have gone back and forth between post office and sales office with blame being put on the other. The problem is still not resolved and I haven’t gotten any mail since I moved in 6 weeks ago.

Satisfied about most things except lawn. There are some damages of my backyard lawn next to the lot under construction.

Drywall finish is Poor

We were pleased with the overall buying experience

Some of the material or craftmanship used could be improved, but overall ok.

None to report

It has been over 12 weeks since we purchased the home with 6 solar panels. The sales lady told me she was going to follow up in setting up solar connection and I don’t need to do anything about it. Thus far there is no progress nor any updates despite my repeated asking. This is pretty disappointing and I find KB homes ranking worse than Beazer with regard to Solar operation.

Overall a very nice house, but some subcontractors need more oversight. For example, I have five rooms wired for ceiling fans and every room is wired differently, so have to remember what switch does what. Some windows don't close far enough for the window lock to fully engage. Windows are low-E but provide almost no sound insulation.

Pretty mediocre build. Whoever you guys use for sub contractors need to be sat down and reviewed. Light switches, crooked. Toilet seats, over screwed to the point the rubber screw was stripped. Towel bars, drilled directly into the drywall. Speaker outlets on the ceiling, sprayed with wall texture. Double check areas that are low traffic to make sure it has a full coat of paint, and make sure they actually spray dry wall under places you wouldn’t think to look at first glance. Make sure your roof is sealed properly or you can get roof Rats in new developments pretty easy.

Overall, we had a good experience with KB Home. The issues we ran into were their attention to detail and execution of the final product. Many things were not followed up on, and left to be finished when we did our walk throughs. Kyle (construction) was the best one to work with, because he actually came back to address everything and is a nice person to work with. Emma in sales is tremendous and I would recommend working with her any time.