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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11566 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11566 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Superb customer service

  • Carlos W.
  • Verified HomeBuyer
  • November 20, 2020
  • Manor, TX

From the beginning to the final process, all reps were courteous, willing to help and answer questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Stacey M.
  • Verified HomeBuyer
  • November 20, 2020
  • Gibsonton, FL

The customer service from the sales rep Jeff and the builder Tony. Outstanding

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - They were very attentive, I had a great experience with KB.

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2020
  • New Braunfels, TX

They were very attentive, I had a great experience with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall we are very happy with our purchase from KB, however

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2020
  • Santa Clarita, CA

Overall we are very happy with our purchase from KB, however the responsiveness to getting the items fixed from our walk through has been a bit slow and tedious. We were also not informed correctly about the monthly cost of the HOA payment earlier this year, which was unfortunate, at best. Overall, Kb has been a pleasant to partner with and we are satisfied with the company and our new neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great first home experience

  • Mercedes B.
  • Verified HomeBuyer
  • November 19, 2020
  • North Las Vegas, NV

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - There were some issues on the builder part but they made it right

  • Kendra W.
  • Verified HomeBuyer
  • November 19, 2020
  • Buckeye, AZ

There were some issues on the builder part but they made it right and we love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Donald G.
  • Verified HomeBuyer
  • November 19, 2020
  • Palm Coast, FL

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Homes Process and Team

  • Waymond J.
  • Verified HomeBuyer
  • November 18, 2020
  • Aurora, CO

Buying a home can be overwhelming however KB Homes not only has a great process that keeps the homeowner in the loop from the start to the finish of your home but their team/employees are awesome. They are very professional at all times and they really care about the homeowners being satisfied in the service and product they receive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Desire of staff to take care of our needs and the location.

  • Chris F.
  • Verified HomeBuyer
  • November 18, 2020
  • Allen, TX

We enjoyed the process from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great home, for the value!

  • Michael S.
  • Verified HomeBuyer
  • November 18, 2020
  • Castle Rock, CO

Great home, for the value! My wife and I are happy with the home and issues that need to be fixed they come and fixed no questions asked.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

responsiveness

  • Alan G.
  • Verified HomeBuyer
  • November 18, 2020
  • Palm Coast, FL

it was a very good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - We love our new home!

  • Jasmine N.
  • Verified HomeBuyer
  • November 18, 2020
  • North Las Vegas, NV

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - the virtual design studio was not the best experience.

  • Arnont N.
  • Verified HomeBuyer
  • November 18, 2020
  • Georgetown, TX

the virtual design studio was not the best experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great KB Team!

  • Marisel E.
  • Verified HomeBuyer
  • November 18, 2020
  • Houston, TX

David (sales consultant) & John (project manager) were truly a pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great job, excellent House, 100% recommended

  • Luis P.
  • Verified HomeBuyer
  • November 18, 2020
  • Saint Cloud, FL

Great job, excellent House, 100% recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Pretty good experience so far.

  • Savannah R.
  • Verified HomeBuyer
  • November 18, 2020
  • Kyle, TX

Pretty good experience so far.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Everything was perfect.

  • Tian Y.
  • Verified HomeBuyer
  • November 18, 2020
  • Anaheim, CA

Everything was perfect. Thank you for all the great work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new home

  • Maria D.
  • Verified HomeBuyer
  • November 18, 2020
  • Buckeye, AZ

My home is everything and more. My only issues were delayed start and then waiting for the concrete. Other than that this has been an amazing process and my home is beautiful. The superintendent is amazing and stays in touch every step of the way. Thank you KB for giving me my beautiful home!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - I had a great sales person who walked me through everything.

  • Sonetriya H.
  • Verified HomeBuyer
  • November 18, 2020
  • Lockhart, TX

I had a great sales person who walked me through everything. Always there to answer questions.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

KB Home - A very nice and quiet community!

  • Dinesh B.
  • Verified HomeBuyer
  • November 18, 2020
  • Conroe, TX

A very nice and quiet community! KB Homes are energy efficiency built, have great design and are affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The floor plan

  • Tameka S.
  • Verified HomeBuyer
  • November 18, 2020
  • Manor, TX

KB staff is amazing!!! I always dream of having a KB home and my dream finally came true!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - great experience, clarified all my questions along the way till

  • Karthik S.
  • Verified HomeBuyer
  • November 18, 2020
  • Newark, CA

great experience, clarified all my questions along the way till I received the keys.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Employees

  • Jackie S.
  • Verified HomeBuyer
  • November 18, 2020
  • North Las Vegas, NV

The construction staff is awesome Rueban is a true god to your company he goes above and beyond to make sure everything is good and the sales staff are awesome just because they sold a house doesn’t mean they not responsive they are there for anything also don’t let me for get about Leslie she made sure my purchase was smooth. My next home will be KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - This is our 2nd KB Home purchase within 3 years.

  • Tyler R.
  • Verified HomeBuyer
  • November 18, 2020
  • Henderson, NV

This is our 2nd KB Home purchase within 3 years. We had a wonderful experience the 1st time and wanted an investment property close to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Well worth the wait.

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2020
  • Buckeye, AZ

Well worth the wait. Looking into buy another kb home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5