KB Home Reviews

Nayeli is the beat sales that I have ever worked with.

Great quality in a home.

The house was not ready by closing and my great room and flex room electric outlets were not working. It took them almost a month to fix my front door frame and paint it. In the master bedroom the floor is making a sound because the plywood was not tightened before carpet was installed. Everything about my first home buying experience went wrong

Great staff, helpful with any issues

Great experience overall, great staff!

The team at KB Homestead Hills were there every step of the way. They made the process of buying a home easier. Amanda is amazing! Thank you guys we are so pleased with our new home!!!!

Easy to work with and very fast processing for loans

KB MAKES EVERYTHING SO EASY

Initially the commitment to customer service and quality helped seal the deal, as we got more into the process these things quickly disappeared. Part of what we were sold was the commitment to communication, customer service, and quality. We felt like we couldn't trust anything we heard from anybody, we were told what people thought we wanted to hear. Communication seemed to be the number one thing that we were told was going to happen, far from it. Some of the issues like communication wouldn't have been much of a problem if it wasn't pushed that it was such a priority, creating a chance for expectations to not be met. We love our home, the features, design, and location, unfortunately we have several issues that we will need to address soon from workmanship. We know after building 3 houses things come up, but we have ran into some concerning issues that we will be contacting KB to fix. ... More

It was an overall great experience and there were no surprises.

From the first day that I called to ask about purchasing a home with KB, through working with all the individuals involved in the process when purchasing the home. Was great and I would gladly recommend the team that I worked with to anyone.

Amazing with everything we did

Excellent sales staff, design consultant, and construction superintendent.

Jesse was very helpful and made it a great experience for me.

The whole team made our first home buying experience incredible! I felt empowered and confident with the decisions I made because everyone was gracious enough to support us.

Very happy with the final outcome and the follow through.

I am pleased with the quality of construction with our KB Home. The materials and workmanship are first class. The entire buying and construction process was pleasant. The community is well planned. When selecting a lot, asked about the floor plans of the homes on either side of yours. On one side of our house, our living room windows looks directly into our neighbor’s living room windows. This could have been avoided during the lot selection process.

KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously.

Space between homes to close

Superstars: John Hale was our initial processor and did an amazing job explaining the process. Always followed up. Thank you Becky our lending officer did an amazing job! Thank you for giving us clarity Charlie our superintendent was very kind and made us feel that we were very important.

Overall great experience buying a home with KB

Trish our Sales rep was excellent. She was therre to answer any questions we had day, night and weekends.

It is very great experience to purchase my home, thanks

Great lot size of the home

The service and quality is great. If the design studio could provide 3D preview that will be great