KB Home Reviews

Worse experience ever, never again with kB home

KB made this experience very simple for us. We are in love with our home!

Very professional and courteous service, answered all our questions and responsive to any issues.

The responsiveness of the team was great!

Great options at reasonable prices

The sales staff and builder were both attentive and knowledgeable

The “brand new” home as well as the whole process was rushed and not completed by the time we were moved in. It took longer than expected to build the home as well which made this process a little frustrating. The house looks nice though given everything else.

Affordable housing and the location was great and convenient! Close to everything!

was always updating me for every detail through out the process, all the way from the sales team, to construction manager they were always keeping me informed on updates and making sure everything was done on time.

Great crew who worked on our home in Uhland, Tx

Very happy to be living in a KB home

You are made to feel like you are the only homebuyer in the state. The salesman was amazing and stayed involved throughout the process. Also, customer service rep was so organized!!

Good purchase experience when buying with KB.

The office staff was great, responsive, and very intentive. The Studio process was very rushed and once covid started it was merely impossible to make and additions or changes, which we were told we would have two studio sessions and we really only received one. A few options were left out and we figured it out after the construction had begun. The construction phase was dragged out during covid which forced me to stay at an undesirable place for four months long than intended but our contractor was able to finish the home before their projected date. The home was finished with minor issues such as, a wrong door, doors not closing completely, light fixtures falling out and an overlap of concrete in the backyard. Majority of these minor problems were corrected. ... More

How unready this house was to move in to. They are still coming out to fix stuff. Some of the people coming have even said this should have been done before I moved in. On a good note KB has done an excellent job of repairing or changing things.

Quality of the home for the price is good.

We love our house and was very good overall experience with KB.

Our builder communicated with us throughout the construction process - Both by phone and pictures (we were out of state). Once we moved in, his response to both little and big issues was/is phenomenal.

There were some things needing attention that were taken care of in a timely matter. I love my house

The process was good. I found it disappointing from the get-go that if our real estate agent was not present on first visit they would not be allowed on the purchase contract. This cost me several thousand dollars on the start with no going back, despite using their preferred agents. The building process was good and relatively quick despite the early stages of the pandemic. The builder overseeing my home was outstanding and fixed everything I requested, within the bounds of KB's very tight leash. The design center had plenty of options despite being highly overpriced, I performed the same upgrades myself at 25% of the cost. The primary down point was when I was up-sold by HomePro for a internet/cable provided conduit that ended up being useless due to a failure for the company to communicate with the installers from AT&T. Overall I'm happy with the home and have found it to be a great neighborhood. ... More

Great price and costumer service

KB was great with every step. They took the time to explain and collaborate with us to make our experience smooth and seamless. We appreciated every person who helped us with this process in buying our 1st home.

Staff was very helpful and professional throughout the entire process of building and buying our new home.

I like the clever use of space. Plenty of storage. The response to any questions I may have ... very prompt response.

Sale staff are great to work with.