KB Home Reviews

I’m still waiting for my windows to be fixed. But so far so great

They did a good job considering the current challenges of the market. It had some bumps in the way but overall I am happy and feel like I got a great house.

Happy with my home. I wish I spoke up for myself during our final walk thru because there were several things that I did not approve of about my new home, but did not want to wait any longer to move in because it was delayed a few months due to covid. Overall I am happy and they are willing to work with me and my needs for the home

Everything went well with the purchase of the home. Javier helped out a lot and was always attentive with any issues that occurred.

Despite the supply chain issues, the house is very nice and worth waiting for.

Everyone was very accomodating and professional

Sales and construction staff were friendly courteous and very knowledgeable. We were especially pleased with the final walk-through and resolution of any minor issues.

Took a year to build .

Excellent Experience till closing . post closing needs multiple follow ups for any pending items.

There is a lack of supervision after every contractor is done with their job. KBH trusts that every contractor would self-supervise. KBH needs to apply healthy skepticism to the contractors since it is KBH who would ultimately be liable if corners were cut during the construction of the home.

Timely, organized, good communication

Rough start but things got better.

In the beginning there were some non-communication issues with the financial part and construction (toward the end) but that was remedied. Everyone was pleasant during the process just a few areas that need improvement. There were some minor cosmetic issues with the house as far as workmanship (a little disappointing) My warranty rep Kyle has been great getting everything I need fixed. He stays in contact with me weekly to make sure all my concerns with the house are getting done. Thus making me a happy customer.

The process took several months longer than discussed when signing the contract. KB refused to commit to a completion date until the day of closing. I do not like "estimated" and "we're hoping for" to control my life. We heard a lot of "possibly", "should happen", and "we don't know" as answers to our questions.

We really liked Bud. He was our initial contact with KB and unlike other builders we went to he was very down to earth and genuinely friendly. The Design studio needs to learn some things from him. Our experience with them was one that felt rushed and inconvenient to them after we were pushed a month because it snowed and they did not open for just that particular morning of our initial appointment. You should not get to treat someone as they have inconvenience you when you guys closed. Regardless of the reason. As for the actual construction process we felt it went as good as it could go with all the issues of COVID and shortages. However we did feel like the subcontractors got careless and lazy to finish out the house. I understand they were trying to get us finished up to meet our closing (which got pushed anyway) and maybe it is because of the year long warranty. The finish out just felt rushed and very much like the feeling "just get it done and if we have to come back during the warranty period we will". We get that and have been using it. But it felt like a lack of caring. Now that being said Kevin and Derek have rocked getting anything we need done. They both have been awesome and you should do what you can to keep them happy. Thank you, Bryan ... More

I must say the initial process of working with Derek and Andrea was GREAT. They walk me through and explain everything that I needed to do to make sure I wasaproved.

Ensure u communicate with KB Home and builder. Other than experience was great.

During construction there was a lot of rain Mud tracked in on lumber also, could have subs or punch people did not clean off caked on mud Its a great house. More cleaning during Build

I would like other home builders to know about KB Home that they have reputed for building quality new construction homes.

Overall had a great experience with the KB team.

Overall it was a good experience

Eventhough I had hit a few bumps along the way building the home, Elysia my sales advisor helped me through every step. We were able to fix all the issues in my home and she kept the communication going. I'm very grateful for her help and now I get to enjoy my very first home! Thank you all KB workers for helping my home get to my expectations.

David was very good. He explained and walked through the process with us every step of the way.

Building process took longer due to COVID and shortage of materials and workers. Overall we are happy with our new home. KB employees were absolutely fantastic!

Super intendent was amazing! They have great customer service after you close.