KB Home Reviews

I wouldn’t blame KB Homes for some of the issues we’ve had, or any of the managers doing everything we can to make sure we are satisfied. It’s more so the vendors and their workmanship needs a lot of work. Even when you make the warranty claim, they will do everything they can to explain that is how it’s suppose to be. That’s the targeted area of work needed. Overall 5 stars

KB was terrific from start to finish on the whole process. They are upfront and clear on providing information as well as explaining points if you don't understand.

The experience with the new home has been amazing from meeting with Jen to Noland with the build. Everything turned out amazing and they were so helpful. When things needed fixed they were done quickly and efficiently

KB home is a wonderful builder who provides their services even after the delivery if required.

We enjoyed working with the KB Home team in Las Vegas. Everyone was amazing!

Overall, we had a positive experience. The crew at KB were unquestionably helpful and assiduous in the care and creation of their product, as well as their outstanding customer service which is superior to most companies of any stripe. The foreman and his assistant are very attentive to their customers needs and to the needs of the home. They carry themselves with a gravitas that supports their professional care and attention to their customers. I’m very impressed with Tommy and Efron. They are stand up guys. The negatives in our experience were pretty minimal. Although we had numerous delays in the timeline of the home’s completion but it was fairly innocuous and the fault was not KB’s; allegedly they had manpower issues during the plumbing phase of the build. Additionally, there seemed to be a disconnect with information disclosure regarding the closing/move in date. We struggled with obtaining an accurate close date from their office. However, this was annulled by the fact that they were able to get us closed and into our home a week before the projected close date. We were one of the first families to move in on our end of the block! So, the outcome was very positive. Overall our experience with KB has been positive. We are pleased with the product and support team behind it. ... More

Great customer service and fast response times.

We enjoyed our home buying experience with KB Home in Tucson! The entire KB Home team was with us every step of the way and made the experience smooth and enjoyable!

It is first time purchasing a newly built home and we are so pleased! Even though we purchased a quick move in home, floor plan and builder selected options were just perfect for our family.

This house exchange our life

Their services were good and satisfactory!

The gentlemen fixing things after I moved in were fast and efficient

Thank you for the wonderful experience in purchasing a new house. The overal is great and happy with the house that my family and I enjoy staying in our new house.

nice touch up clean work

Everyone at KB Home from our sales rep to the maintenance guys have been great. They are very friendly and responsive. We had a short list of minor things that needed fixing when we moved in and they got right on it. All of the workers are very friendly and helpful. Our home is beautiful and energy efficient. Haven't turned the air conditioning on yet.

Pete and Cliff were outstanding throughout the entire process. Thank you

Thank you for your quick response to any issues. I receive frequent check in calls asking if everything is good with the home. I appreciate taking care of my concerns quickly.

Our home buying experience was excellent. Everyone from the sales staff to the design staff and the construction staff displayed a professional sense of commitment to their responsibilities. Overall, we are very pleased that we chose KB.

During and after the purchase process we have been accompanied by a qualified and committed team, today we enjoy our home.

Cliff was up front about all aspects of the home buying process. A great experience.

I had a pleasant experience working with KB Homes for East Village community in Manor. My Sales counselor, construction manager and the loan officer were all helpful, which was good to have as a first time homeowner. Will highly recommend KB Homes!

The overall KB Home buying experience was a great experience.

Great community like how it looks

Nolan was extremely helpful and professional throughout the entire process. Extremely knowledgeable and responsive.

Amazing home but the financing team almost let me lose my home at the very last second. They denied me after sending an email stating I was approved and ready to close. Nearly cost me tens of thousands of dollars and my dream home.