KB Home Reviews

Had a great experience with Mike from building to Mike from the loan officer it was a great experience with the process they answered all my calls questions and concerns.

My experience, beginning with Cecilio in sales, was wonderful! Cecilio was very knowledgeable and helpful. He answered all my questions in a very timely manner. Mark, my KB loan officer, and his team, provided me very good information regarding the loan process and what to expect and when. This provided me the opportunity to make decisions that were in my best interests. Chad, the construction supervisor, was also extremely helpful. He oriented me to my new home and clearly communicated information about the different systems and how to correctly use them. He returned my phone calls very promptly. He encouraged questions and made himself available if I needed specific information. In summary, the KB Homebuying experience was one that I trusted, felt my interests were taken seriously and a process that provided me good, clear information that translated into a smooth transition from signing the contract to the final closing, to moving into my new KB Home. Thank you, KB Homes! ... More

Great experience! Process was easy and the home buying experience was seamless.

Nice build no problems

Working with the sales team at Liberty Station was so convenient because they were always available for all my questions and concerns.

We had a great experience building with KB. The process was explained to us thoroughly by the sales rep and we were able to get everything we wanted in our budget from the design studio. The building process went faster than expected and our project manager kept us updated weekly. I would definitely recommend building with KB!

Overall great experience with while process

No issues. Everything went well.

It was wonderful experience throw out overall process. Jeneal is very nice lady as sale person. Mortgage person May Ann was very nice and keep updating every steps. Bashar as construction manager went through every step explaining very well and clearing all doubts during orientation.

Everything was great each step of the way. Very enjoyable process and very professional! Thank you very much! Dave was amazing and very detailed. He took his time to explain everything to us and walk us through each step! Thank you Dave!

KB is a phenomenal builder. I highly would recommend this builder to anyone. The construction superintendent is AWESOME. He is did a phenomenal work on the houses. He is trustworthy, honest and very respectful. The superintendent, sales representative and loan officer contacted us once or twice everyweek on updated issues.

Comprehensive, Cooperative, Insightful, Supportive, Productive

The builder had been great during the process. The staff are wonderful especially the site Engineer. He is such a great guy.

Had a great experience working with KB homes. Communication and Service was excellent.

I wouldn’t blame KB Homes for some of the issues we’ve had, or any of the managers doing everything we can to make sure we are satisfied. It’s more so the vendors and their workmanship needs a lot of work. Even when you make the warranty claim, they will do everything they can to explain that is how it’s suppose to be. That’s the targeted area of work needed. Overall 5 stars

KB was terrific from start to finish on the whole process. They are upfront and clear on providing information as well as explaining points if you don't understand.

The experience with the new home has been amazing from meeting with Jen to Noland with the build. Everything turned out amazing and they were so helpful. When things needed fixed they were done quickly and efficiently

KB home is a wonderful builder who provides their services even after the delivery if required.

We enjoyed working with the KB Home team in Las Vegas. Everyone was amazing!

Overall, we had a positive experience. The crew at KB were unquestionably helpful and assiduous in the care and creation of their product, as well as their outstanding customer service which is superior to most companies of any stripe. The foreman and his assistant are very attentive to their customers needs and to the needs of the home. They carry themselves with a gravitas that supports their professional care and attention to their customers. I’m very impressed with Tommy and Efron. They are stand up guys. The negatives in our experience were pretty minimal. Although we had numerous delays in the timeline of the home’s completion but it was fairly innocuous and the fault was not KB’s; allegedly they had manpower issues during the plumbing phase of the build. Additionally, there seemed to be a disconnect with information disclosure regarding the closing/move in date. We struggled with obtaining an accurate close date from their office. However, this was annulled by the fact that they were able to get us closed and into our home a week before the projected close date. We were one of the first families to move in on our end of the block! So, the outcome was very positive. Overall our experience with KB has been positive. We are pleased with the product and support team behind it. ... More

Great customer service and fast response times.

We enjoyed our home buying experience with KB Home in Tucson! The entire KB Home team was with us every step of the way and made the experience smooth and enjoyable!

It is first time purchasing a newly built home and we are so pleased! Even though we purchased a quick move in home, floor plan and builder selected options were just perfect for our family.

This house exchange our life

Their services were good and satisfactory!