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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11754 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11754 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Dream home

  • Patrick D.
  • Verified HomeBuyer
  • November 24, 2020
  • Leander, TX

KB Homes build us a beautiful home. All expectations were exceeded.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a enjoyable house buying process.

  • Ryan B.
  • Verified HomeBuyer
  • November 24, 2020
  • Jacksonville, FL

It was a enjoyable house buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The design are really nice

  • Jose A.
  • Verified HomeBuyer
  • November 24, 2020
  • San Antonio, TX

KB has really nice designs and locations to pick ,however lack of workmanship and people with good customer service skills are needed to be improved by KB home

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

KB Homes sweet Home

  • Don P.
  • Verified HomeBuyer
  • November 24, 2020
  • Menifee, CA

KB Home Builders are the best. Their team of professionals- from Sales Agent, The Studio Design, Loan Officers & the Superintendent who watches our home building are thorough and right on time. They took us hand by hand from purchasing, seeing an empty dirt lot to a very sophisticated and very functional high tech home. They are built sound and well and are so concern about every aspect of our home journey, that it felt like I was home with family who cares about us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB PLEASE FIX MY HOUSE

  • David S.
  • Verified HomeBuyer
  • November 23, 2020
  • Redlands, CA

Don’t get me wrong, I LOVE THE HOUSE. But there was need to fix. I HAVE ELECTRICAL ISSUES NEED TO BE REPAIR AT MY KITCHEN AREA, THE ADDRESS LIGHT NOT WORK OFF DURING THE NIGHT, BACK PATIO ELECTRIC SOCKET LOOSE, BATH ROOM MIRROR LOOSE....KB HOME PLEASE FIX MY HOUSE.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Friendly and attentive

  • Robert P.
  • Verified HomeBuyer
  • November 23, 2020
  • Round Rock, TX

Everyone was very thorough. They also made it a point to keep us in the loop as any issues were being resolved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It been Great buying a new home.

  • Ramon P.
  • Verified HomeBuyer
  • November 22, 2020
  • Lancaster, CA

It been Great buying a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Throughout the entire process the staff was amazing.

  • Jesse P.
  • Verified HomeBuyer
  • November 22, 2020
  • San Antonio, TX

Throughout the entire process the staff was amazing. They were very professional, kept us informed, and made us feel welcomed in the new neighborhood. I would recommend KB to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It is all very good.

  • Yajun W.
  • Verified HomeBuyer
  • November 21, 2020
  • Irvine, CA

It is all very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

N/A

  • Gabriel A.
  • Verified HomeBuyer
  • November 21, 2020
  • Tucson, AZ

Cabinet had to be refinished because of damage. Lights in kitchen stopped working about 3 weeks into living here

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Overall a great buying experience from everyone involved.

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2020
  • Winchester, CA

Overall a great buying experience from everyone involved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Waiting on meeting and then we'll see

  • Herbert B.
  • Verified HomeBuyer
  • November 21, 2020
  • Buckeye, AZ

Waiting on meeting and then we'll see

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

KB Home - Our experience has been mediocre specially with numerous maintenance

  • Jacob S.
  • Verified HomeBuyer
  • November 20, 2020
  • Las Vegas, NV

Our experience has been mediocre specially with numerous maintenance requirements in a brand new house.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Superb customer service

  • Carlos W.
  • Verified HomeBuyer
  • November 20, 2020
  • Manor, TX

From the beginning to the final process, all reps were courteous, willing to help and answer questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Stacey M.
  • Verified HomeBuyer
  • November 20, 2020
  • Gibsonton, FL

The customer service from the sales rep Jeff and the builder Tony. Outstanding

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - They were very attentive, I had a great experience with KB.

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2020
  • New Braunfels, TX

They were very attentive, I had a great experience with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall we are very happy with our purchase from KB, however

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2020
  • Santa Clarita, CA

Overall we are very happy with our purchase from KB, however the responsiveness to getting the items fixed from our walk through has been a bit slow and tedious. We were also not informed correctly about the monthly cost of the HOA payment earlier this year, which was unfortunate, at best. Overall, Kb has been a pleasant to partner with and we are satisfied with the company and our new neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great first home experience

  • Mercedes B.
  • Verified HomeBuyer
  • November 19, 2020
  • North Las Vegas, NV

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - There were some issues on the builder part but they made it right

  • Kendra W.
  • Verified HomeBuyer
  • November 19, 2020
  • Buckeye, AZ

There were some issues on the builder part but they made it right and we love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Donald G.
  • Verified HomeBuyer
  • November 19, 2020
  • Palm Coast, FL

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Homes Process and Team

  • Waymond J.
  • Verified HomeBuyer
  • November 18, 2020
  • Aurora, CO

Buying a home can be overwhelming however KB Homes not only has a great process that keeps the homeowner in the loop from the start to the finish of your home but their team/employees are awesome. They are very professional at all times and they really care about the homeowners being satisfied in the service and product they receive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Desire of staff to take care of our needs and the location.

  • Chris F.
  • Verified HomeBuyer
  • November 18, 2020
  • Allen, TX

We enjoyed the process from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great home, for the value!

  • Michael S.
  • Verified HomeBuyer
  • November 18, 2020
  • Castle Rock, CO

Great home, for the value! My wife and I are happy with the home and issues that need to be fixed they come and fixed no questions asked.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

responsiveness

  • Alan G.
  • Verified HomeBuyer
  • November 18, 2020
  • Palm Coast, FL

it was a very good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - We love our new home!

  • Jasmine N.
  • Verified HomeBuyer
  • November 18, 2020
  • North Las Vegas, NV

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5