KB Home Reviews

Experience with KB homes was good if it was not for the delays caused due to covid pandemic

Overall we had a great experience with KB home

Enjoyed working with all of KBs employees. They were helpful in building our new home.

The best place to build your house and really good costumer service

The customer rep, Ryan, for the builders that were actually building the home was great. Very informative, helpful, and responsive. There were a lot of minor fixable issues and overall some quality issues with the home. Things like scuffed baseboards, dents and small holes in the walls. A lot of it seems addressable and nothing major where it woule be unfixable has been seen or found. This is a review a couple months into closing so it will have to wait and see how the place holds up in a couple of years. I’ extremely happy with how responsive the builder is at addressing issues found in the home. ... More

We had a really good experience with KB. They were really nice to work with. And we do love our home. If we could change anything we would have liked to have more "nicer" upgraded options available and have a couple of more upgraded design options such as - interior wall insulation, customized interior wood work like crown molding, shiplap, cabinetry, etc. But overall we had a great experience and everyone we worked with was super helpful and friendly.

This is my second KB home and being familiar with their processes it made it less stressful.

Overall the process was great. Our finished home was amazing. I am satisfied I chose KB homes to build our home. One thing I would suggest for future homebuyers is to know your model from the inside/out, to know if anything is missing.

How the Jonathan one of the Superintendent was helpful and always answering our questions. Always their when something needs to get done. How Demetrious is always trying to work with us with how things are and letting us know if things are getting done and else need to get done.

great customer service whenever I call!!

KB Homes build a new home within the expected timeline ( Took 45 more than initial set expectation ), we felt that there are not many upgrade options for a few of the items like Carpet and few other items, Overall its good experience

There were plenty of delays for the move-in dates. We have been in the home for over a month, the 30-day visit has not been complete. Staff communication could be improved. Other than that, the house is built well. The value of the house is well priced. The location and the community are great.

Great home for the value. Would definitely recommend KB Home

The whole process was easy and smooth. Happy with our new home.

Overall good experience with KB

KB Homes backs their promises with prompt and high quality customer service.

Resources available to support the home experience making it less dauting as a first time home buyer.

Sales staff was very helpful, flexible and proactive.

We are very satisfied with the new home all salesman nice and friendly

Overall good but construction delayed for months and cannot reach people at higher authority.

The entire process was made easy from the sales to home store to construction manager to financing. The process was explained by sales in the beginning and they never missed a beat. Would recommend to others

Great experience with builder. Other staff within KB (e.g., Mortgage Loan Originator) could have been more attentive and understanding.

KB project manager and site superintendent are very responsive and client focus.

Both our contractors and sales staff remained in constant contact with updates and progress and delays. It provide peace of mind

KB home construction facilitated an fully transparent construction phase to close out with me. Garrett was always replied to my texts and calls promptly. He made himself readily available to discuss my concerns and answer my questions , even to meet me on the home construction site to explain the construction process and facilitate solutions to my concerns.