KB Home Reviews

The sales rep, studio staff and construction manager were extremely helpful and patient.

Our builder James, was/is very responsive to any needs. We are very satisifed with his ability to address any concerns.

Builders should not take advantage of the booming teal estate market. Take away from a year ago. Inferior materials or cheaper used. So noisy even with the energy efficient windows and insulation.

Overall a good experience and we are happy with our new home!

Pam and Collin were great.

My sales person and super were both great!

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

COVID put all timelines behind but we are very happy with our choice to buy from KB.

It is a trusted builder to work with and they will do their best to help you move in and providing a very good customer services

Ask questions, visit site often.

The home is nice. my only thing that the construction team usually ignores any notes we send to them.

Job Super Stacey was great!

We loved our first home building experience. A few things could use improvement but overall a pleasant experience with KB.

All in all pleased with our home. We did have some issues come up, but that’s the case with any house. They have been good to respond when we send a request.

Professional and responsive during the process

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

We are pleased with the overall experience as a whole. Some minor things right after move in, but were managed. The Warranty process needs improvement.

Overall good experience, there are a few details missed probably do too production goals

Overall experience was great. Only issue we had was the updates on when construction would be done, dates kept getting pushed last second, and communication wasn’t as transparent. However, the responsiveness of problems in the house is very good, and issues are fixed within days.

House went up quickly. Had the winter storm not happened in Texas it would have been completed right on time. Team was helpful. I love my home.

Be prepared for patience. the process was long but worth it.

Great experience overall with KB. No complaints.

Having issues after owning the home. The construction workers are very disrespectful and do not care that I live next door to the house they are building. They fixed the first issue when the construction workers did not secure wood planks on the roof next to us and the winds blew it off and made a big hole in the side of my house. They also leave trash all over unsecured and the high winds blow it onto my property. I have cleaned it multiple times. They block my driveway with trucks and I've had to tell them to move a couple times. Just the other day they were spraying down the roof next to me and a piece of the roof flew off and almost hit a guest in the head I had over at the house while we were outside.. I have sent an email about these issues and have not received a response and it's been 96 hours since I emailed. The home buying experience was 10/10 but the construction workers make living there stressful and annoying. Counting down the days until they are finished and never return. ... More

Though the several-month construction process was frustrating in itself, the overall product came out a lot better than we had expected. After our home was finished, the construction team was very responsive to our requests to fix any issues we came across and ensured it was done correctly. The responsiveness to these issues after the construction process was quite refreshing given our experience during the construction process.

You kept your timetable and schedule.