KB Home Reviews

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They installed defective faucet in my both bathroom, it has slow dripping water underneath my sink they did fix more then 6 times still have been the same issue.

design and sales could have been more knowledgeable about product and options. construction people were responsive and knowledgeable. first time we tried the heater it smoked and set off the smoke alarm like it was never tested customer service didn’t answer my emails. waiting for replacement of bath sinks. not enough instructions for appliances and features

Keep in touch and ensure things you added on are actually being installed.

The KB realtor dropped the ball right before closing regarding the amount of money needed for closing.

KB home has balance of $500 with me for 60 days Early Money and No return. Why??? Any body not know. The customer service never give solution. The vender same way.

All issues to date have been resolved or are scheduled to be, within a timely manner.

I have not lived long enough in the house to provide feedback on the quality, workmanship and value.

good builder but could have used a thicker carpet. I got the free option, carpet feels really thin. It looks good but some areas you can feel the staples or screws, especially on the corners.

- Great customer service by Rey. - Low quality & attention to detail / finishes. - A/C has broken down 5 times within a month span.

Several missed deadlines to deliver the house. Overall okay experience with KB home.

The workmanship has me questioning my home purchase.

I think the idea or the mission is good, things to improve, the workforce, work supervision, and post-sale complaints

I was happy to have one .

We are happy with the home. However, we still have some issues with the home. Additionally, we recently found out that our property extends past the fence KB installed along the back of our property. We've learned that we need to maintain our property behind the fence, but we have no access to it. We also risk losing that portion of land we own to the neighboring development if it's not maintained properly.

Our Overall customer service experience wasn't as pleasurable as I would have liked it to have been, But the ending results were captivating.

The quality of basic things such as toilets and shower heads, etc. are on the lower end of the price range of such items. Be prepared to pay extra for all upgrades on everything--Best advice is only pay for upgrades in construction (eg--added covered patio, extra bath conversion) that will be difficult to do later or if there is something you see/want that's really important to you--then upgrade the rest of your amenities yourself as often you will pay less for things like cabinet knobs and light fixtures elsewhere.

It was good considering it being our first time buying.

KB offers very appealing layouts and upgrades. Without going crazy on upgrades, I selected just the right amount to really create a beautiful home that I love. There have been issues that I’ve run into with the building of the house. Everyone at KB seems very responsive with taking care of what needs to be done, but I do have to constantly check in for everything to get done. I wish that there was a more organized way for KB to take care of their home buyers. I’m a single mother to 2 kids. Raising and taking care of them is my priority. I shouldn’t have to worry about remembering every little issue that I bring up to KB to ensure it’s completion. I closed in December 2020, and here in February 2021, they are still working on getting items taken care of. ... More

Overall it was a good buying experience.

The Financial part was great.

The floor plans and model home

LeMonte has been a great contact during the entire building process and after we moved in. He checks in to see how we're doing and always so nice. I am happy we went with KB Home to be our first homebuyer / new construction experience.

Great house, great location, wish there was more attention paid to details of craftsmanship

Construction process went well. Mortgage and closing was not good