KB Home Reviews

My wife and I had originally planned on buying in the Westpark community but were never given a build date even though we were guaranteed a home by July. Once we were referred to the pepper tree community the customer service we received was a huge difference from that of westpark. Jody and Steve have been amazing through out the transfer process and attentive to all our needs.

I’ve always loved KB homes, all the employees are welcoming and nice.

My wife and I bought our house while living in San Diego. Our sales rep Amanda and contractor Ryan kept us up to date throughout the whole process which eased the stress with COVID happening as I was unable to leave San Diego.

Beautiful home, well designed..

Great service from start to finish!!

The KB team have been great to work with in every aspect

It'll never be perfect (finish work is mediocre), but for the price, you can't go wrong. After two new builds with DR Horton, KB is a breath of fresh air. We built our new KB home where we wanted it and how we wanted it. Lots of choices and lots of support from the building and warranty teams. One tip, DO NOT use KB Home Loans. Hands down the worst experience obtaining a mortgage EVER.

Love our new home. Thank you kb

The entire house is beautiful, and the space is just right.

Excellent work. Thank you

Everything is good

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.

Everyone was a great help

Excellent

This is my second KB home purchase. Their sales and construction staff make the difference. Their home quality, layouts, options improve with each generation.

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.

From the sales staff to the design studio, even to the workers on site, everyone has been very attentive on providing the best home for us. If we had any issue arise, it was taken care of promptly. I cannot recommend the KB team highly enough.

I have had a wonderful experience from everyone at KB Homes. From the sales staff, loan department, and contractors, I have had a great experience across the board. The staff has been very proactive in contacting me, and any issues have been resolved quickly.

From Sales to Design to Construction and Customer Care, we feel like KB Home cares about us!

They did a solid job on my house and have been very helpful when I had issues with my water heater

The overall expierene was excellent. Responses to my inquiries were quick. I truly do not have any complaints. Keep it it up just how you are doing it. Only recomendation would be to add some sort of watering system to the garden as we had to acquire it separately.

excellent work on my house, no issues at all.

I will recommend KB Home for keeping deadlines very accurate. Team members are very helpful from the sales department to the design studio then to the construction members. Also the customer service, great people, thank you for building our beautiful home.

After choosing to go with KB Home to build my very first home, I must say that this experience could have been better. The property looked good until my family and I moved in. There were a few inconveniences inside the home that had to be fixed. Plus all the midges or blind mosquitoes that were inhabiting the house when we moved in. And don’t get me started on the untreated pond behind the house. I believe that a little more due diligence could have been placed into the workmanship of the house and the area around it specifically that pond. Overall the experience was “ok,” definitely not great. This experience actually made me rethink ever building a house. I don’t see myself recommending KB Home to any of my friends, family or anyone to be honest. ... More

KB made my looking, buying, financing and insuring experience beyond compare. Easy and pleasant the whole way through. Quick response to any and all questions. Very professional team and great service!