KB Home Reviews

easy to work with, stay on top of progress and make sure to do a detailed walk through.

The key to being happy with a new home is being in the area when it's being built and being able to correct deficiencies quickly. That requires good coordination between the buyer and the site superintendent. That's exactly what we had. Our superintendent was responsive and immediately saw to it that issues were corrected. You just can't beat that.

KB personal are professional and issues are fixed in a timely manor. Only complaint is the number of cosmetic issues the home owner is left to fix and lack of attention to detail. Overall would recommend. Wish the options seen in the model home were offered during build. Large amount of poles, boxes, and in ground panels will need creative landscaping to cover in the front yard, could've at least been placed in a straight line not scattered. Beautiful exterior and Floorplan. Left with a few projects to fix rushed work on the inside but nothing that has caused major issues.

It was a very long process. From being pre-approved in early August until receiving our home in late March. Understandably with the pandemic going on the KB team in Santa Paula had a very tough job breaking bad news after bad news. From time lines being pushed back, to our entire 1st floor windows and slider being smashed in. But, we kept our hopes up and trusted Christian (at the Santa Paula location). He told us everything was going to be taken care of and done the right way. Now we are very happy in beautiful house, so I thank you and your team.

Overall great experience buying home with KB homes. It was good to learn and have options for new homes and they have nice selection in fair price. Design studio visit helped us customized our home the way we wanted. It would be lot better it value was fairly priced as per the market for the buyer that are trying to pick some selection. Other than that, it was nicely build with great customer service.

I got good responses about issues and KB came to fix them. KB is a trustworthiness builder and I like the model I bought very much. I bought a new house about 20 years ago and I feel the quality of workmanship is not as good as my previous house.

Not all options were disclosed at studio appointment. But other than that everything was great!

The total experience was pretty easy for a new build. This is the best investment we've ever done. To build from the ground up was an amazing experience. The most fun part of the build was creating our home, from the floor, fixtures, layout, wiring. It took longer than expected but thats because of the Pandemic. Over all, we would do this build to order again. Thank you KB for creating our dreams on paper come to life.

Buying my first home was easier than I thought!

Check things carefully in your walk throughs. I was so excited to see it, I didn’t notice things that are bothering me now.

Had a great experience

Home has been wonderful. We love the neighborhood and the neighbors.

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

Set up of house to my liking of the way i want to live. Quiet neighborhood. Easy access to many department stores and the like. I have no regrets on my decision to buy the property.

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

The number of defects/issues we had was fairly high, but the response to fixing them made up for it in our eyes.

The KBhome studio represents are hard to reach. I’ve been leaving messages for 3 weeks. Still no response.

As a first time home buyer, I wish I would have been paired with a loan officer that was better at explaining the process and more communicative, but other than that I had a great experience with my build. (The loan officer wasn't terrible, I just needed more hand holding since I had never been through the process before.) The design center was fabulous and my consultant helped me truly design my dream home.

The sales and construction team are excellent, very responsive to our home needs.

Any problems that arose, KB Homes listened and responded quickly.

Time extra time in building.

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

the superintendent was great and responsive.

Good team of people that helped with all issues that arose

Overall a great experience with KB Home. The final fit and finish had some issues but it’s expected when they’re building so many houses at one time. Good thing is that our superintendent and customer service reps were there to take care of any issues we had, and I’m more than happy with the outcome. Thank you!