KB Home Reviews

It’s been a month since we moved into our home. We have been very pleased overall with the workmanship of this product. It is indeed a very good investment. We are very happy so far!

KB makes the home-buying process easy. Everything was explained clearly and we were taken through the process with a expert all of the way.

We love the house. I know with covin19 things took a little longer to get fixed than probably would have under normal circumstances.

The house was absolutely beautiful. The only issue was the front landscaping they kept replacing dead plants with 1/2 dead plants that died a few days later. Also why would the final customer service rep close a work order for plants that i refused to sign because the job was not done to my satisfaction. Also workers and supers and even the customer service rep coming to house without masks during a pandemic.

KB home's slogan, "Built on Relationships" is more than just an advertising gimmick. I can be a real pain when it conmes to details. Because of the relationship built by the on-site sales agent and the site construction foreman, any issues were addressed. Even the issues ten and 30 days later. I went by on a weekly basis and checked the progress and had a laundry list that were all addressed. They do want to make sure you are satisfied.

My home was move in ready but even so every KB contact were helpful and courteous at all times and they still are.

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with.

Everyone from the Sales Agent at the time we came here to look, to signing the contract, to the experience at the design center, to the actual building and delivery of our home has been wonderful. We love love love our home, and KB has been very responsive to the few issues we had upon moving in. Small items like an outside light not working and a scratch on a window, BOTH taken care of quickly and perfectly!

Quality of workmanship needs improvement. Sales office misrepresented details.

Very fast and easy process. Within a few weeks of putting down earnest money, we had our design appointment done and they had begun the building process. Within 8 months we were in our home. We have been here about 7 weeks now and we love it. Ken and Tricia are the absolute best and we are grateful for their help, constant picture updates, and more. Have already recommended KB Home to other friends in Las Vegas and Washington State. Thank you KB Home for making our first-time homebuying processing seamless, easy and exciting!!

Excellent service and quality service

Friendly, professional and responsive staff; especially Alma and Bobby amazing experience with both. On the lending side not so much with our loan officer there were times we had to leave multiple messages and it took days for us to hear from him, maybe he is overworked and needs an assistant or perhaps they need more loan officers to handle all of us home buyers in a more efficient and timely manner.

Make sure the landscaping is taken care of before closing. We are having issues to resolve after closing.

Great all around.

Great people to work with. Very nice houses to choose from.

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange!

With the help and and updates from the KB rep that sold us the house we are very satisfied.

I purchased the model home and was quite pleased with the workmanship. The materials are of high quality and the style is classic.

Customer service has done a poor job on fixing a simple landscaping that I have had from the moment I moved into my new house. The company that KB does their landscaping with has damaged some of my property and has failed continuously to resolve a simple issue. I am going on two months in living in my new house and have yet to fully enjoy my yard. My experience in purchasing my first house has been stressful and disappointing.

If you buy in PME get with Debra she’s the best.

Everything was very easy at all steps. The communication was consistent and I'm very happy with my new home.

Every representative from KB was great and provided me excellent service. Jodi (Sales) Steve ( Managment) Jody ( Maintenance ) all exceeded my expectations. They all made my home buying experience a little less stressful thanks again to the KB team.

Over all good experience, Scott ( sales ) , Zach ( customer service ) and Trevor ( Construction manager ) helped me

Pleased with the purchase

It wasn't the best experience or the best material that were used for the house, but we had a pretty good experience. Always got notifications, updates and walk through's during the stages of the build. The material could use a big improvement moving forward.