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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10640 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10640 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Love my new home

  • Erika C.
  • Verified HomeBuyer
  • February 20, 2024
  • Las Vegas, NV

Thankful for KB homes, they made the process smooth and memorable. I’m so happy with home. Everyone from the lender, sales and construction were amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely satisfied with our new home.

  • Dennis Frank D.
  • Verified HomeBuyer
  • February 20, 2024
  • Round Rock, TX

The entire staff are extremely helpful and professional they went above my expectations. They responded to all my questions and requests promptly. The company management are extremely fair in the way they treat home buyers. I recommend KB Home to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Danh

  • Danh Cong N.
  • Verified HomeBuyer
  • February 18, 2024
  • Chino, CA

Well organized and trustful

KB Home responded:
We're glad to hear that you had a positive KB Home experience, Danh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality home and trusted builder

  • Khristin R.
  • Verified HomeBuyer
  • February 18, 2024
  • San Antonio, TX

My family and I had an overall great experience with KB homes!

KB Home responded:
We're glad to hear that you and your family had a positive experience, Khristin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Home!

  • Cesar G.
  • Verified HomeBuyer
  • February 17, 2024
  • Las Vegas, NV

I love the house and the community. The maintenance supervisor and his team are awesome! I can't say the same about some of the sales office personnel!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Entire team was amazing and professional

  • Michael C.
  • Verified HomeBuyer
  • February 16, 2024
  • Dacono, CO

Entire team was amazing and professional!

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Katreena Halili T.
  • Verified HomeBuyer
  • February 16, 2024
  • Plumas Lake, CA

I am a first time home owner, and the team here (from sales to loan to warranty) are all amazing. They have been responsive and have helped me understand the process. Highly recommend!

KB Home responded:
Congratulations on your first home, Katreena! Thank you for sharing your KB Home experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great professional builder in Ontario, California

  • Kin L.
  • Verified HomeBuyer
  • February 15, 2024
  • Ontario, CA

there are many other builders in the Ontario area, i had visited them all during new house shopping. This KB Home house is generally a great valued built and designed by the professional builder team, the sales office is professional and knowledgeable, and customer service team (after moved in) is also very responsive & experienced. Thanks to Stephen, Karen, John, Philip, and Richard who are a great team and pleased to working with. Highly recommended for the KB Home in Ontario!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Kin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experince from start to finish.

  • Robert F.
  • Verified HomeBuyer
  • February 14, 2024
  • Elmendorf, TX

As long as you take your time and choose the options and pick a floor plan you like you will definitely be happy with your home. From sales to property managers the experience is fantastic.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2024
  • Aurora, CO

My buying experience was awesome! From the sales office right to the very end! Friendly, courteous and professional!

KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Little things

  • Bruce E.
  • Verified HomeBuyer
  • February 14, 2024
  • Fort Worth, TX

Has several little things but no big problem always fixed in a very timely manor and qualified personal doing the jobs would recommend

KB Home responded:
We're glad to hear that our team was able to provide a positive experience for you, Bruce!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fun and easy

  • Joshua Ezekiel S.
  • Verified HomeBuyer
  • February 14, 2024
  • Alvin, TX

It was a great time start to finish. Picking our lot and floor plan it was fun seeing it all come together and being in our forever home!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience, from start to finish, Joshua!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home buying experience ever

  • Brett Clinton T.
  • Verified HomeBuyer
  • February 13, 2024
  • Austin, TX

Building a home with KB Homes was a remarkably smooth and satisfying experience. Their team's dedication to quality and customer satisfaction shone through, offering personalized options that fit our lifestyle perfectly. The process was transparent, with regular updates and excellent communication, making our dream home a reality with ease and confidence.

KB Home responded:
Thank you so much for taking the time to share your positive home-buying journey with the team here at KB Home, Brett!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

this was the best home buying experience i have had.

  • Maria Dolores D.
  • Verified HomeBuyer
  • February 13, 2024
  • Sahuarita, AZ

KB home has well qualified staff knowledgeable and ready to help you with any concerns you may have during your building of the home. KB could use more choices in their design center.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Maria!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The perfect fit for us!

  • Dean Michael S.
  • Verified HomeBuyer
  • February 13, 2024
  • Patterson, CA

My wife and I are beyond happy that we chose to go with KB Homes for our new construction purchase. The KB representatives have all been a pleasure to work with. The home is thoughtfully designed and well constructed. We have been included in every major update and step in the build process. I would buy from KB Homes again.

KB Home responded:
We're so excited to hear that you and your family are so happy with your new home, Dean!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Team.

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Chino, CA

We had a good experience with KB homes team starting from sales representatives to customer support team. Quality of the construction is good. Models and time for completion everything is good. Need to improve little bit in workmanship and more designs (upgrades) availability. Expected little more explanation about warranty and facilities in home while final orientation.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied home buyer

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • San Antonio, TX

Great place to buy. They have good mastering and understanding of what customers need. Customer service was great and very prompt

KB Home responded:
We appreciate you taking the time to share your positive journey with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Scott was great

  • Paulina C.
  • Verified HomeBuyer
  • February 13, 2024
  • San Antonio, TX

Enjoyed the process. Scott was great!

KB Home responded:
Thank you so much for taking the time to share your positive experience with Scott and the rest of our team, Paulina!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Salesman and Support Team

  • Jeffrey G.
  • Verified HomeBuyer
  • February 13, 2024
  • Las Vegas, NV

KB Homes offers an appealing design, great sales experience, and outstanding post sale service. Find your home design and go for it!

KB Home responded:
We're glad to hear that you had such a positive experience working with KB Home, Jeffrey!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good services

  • Shuangqian Z.
  • Verified HomeBuyer
  • February 12, 2024
  • Ontario, CA

They have very good services and the people are very friendly

KB Home responded:
Thank you for taking the time to share your positive KB Home journey with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A truly exceptional home buying experience with KB Homes.

  • Wan H.
  • Verified HomeBuyer
  • February 12, 2024
  • San Marcos, CA

There are a ton of things with a new home. There were a few minor issues with our new home from KB, the professional people from KB such as Erin, Allen, and Flor demonstrated their expertise and dedication to resolving any concerns.

KB Home responded:
We're glad to hear that Erin, Allen, Flor, and the rest of our team were able to provide such a positive experience for you, Wan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The entire team has been wondeful on all fronts.

  • Dale P.
  • Verified HomeBuyer
  • February 08, 2024
  • San Antonio, TX

Everyone in the KB food chain has been exceptionally professional and forthcoming in all regards to processes, workmanship, promptness and overall courteousness. We are over the moon on how well you all have been with us. JOB WELL DONE!!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Dale! We're thrilled to hear that you're so happy with your experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kamara, Brent, Javier, and Jesse

  • Sean H.
  • Verified HomeBuyer
  • February 07, 2024
  • Las Vegas, NV

The home buying process was easy and amazing. Everything was completed on time as what was projected. Our team was amazing! Kamara was amazing and still working hard. Bret was amazing with our VA loan. Javier had great taste and made the studio shopping amazing and fun, and Jesse has done amazing making sure our home is in great shape as a new home should be.

KB Home responded:
We're thrilled to hear that you had such an amazing home-buying journey, Sean! Thanks so much for sharing these kind words with Kamara, Brent, Javier, and Jesse!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service of sales office and customer services after closing.

  • Penny Ping L.
  • Verified HomeBuyer
  • February 06, 2024
  • Riverside, CA

Good price and good customer services after closing.

KB Home responded:
We're glad to hear that you had such a positive experience working with our team, Penny!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with KB has been phenomenal in San Antonio

  • BENJAMIN G.
  • Verified HomeBuyer
  • February 06, 2024
  • Cibolo, TX

This was our first experience with KB and we couldn’t be happier. The floor plan we wanted was being discontinued but luckily our sales rep Rey was able to find it in a couple of communities. He was extremely patient, met us at several communities and also sent pictures/videos of the homes. It’s a big decision to pick a builder and having someone like Rey as the first person you deal with was great. We looked at 4 models and decided on the one that best suited our needs. We then moved on to the purchasing portion with KB. From the time we decided on a home to closing was about 30 days. We ...

KB Home responded:
We're so glad to hear that you've had such a positive experience working with Rey, Tommy, and the rest of the team here at KB Home, Benjamin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5