KB Home Reviews

Our Salesman, Scott and our Contractor, Steve, were/are perfect examples of what it takes to walk you through your project and do what it takes to do it right...give the best customer service possible. There were a couple others that did or said things that almost made us walk away. But, because of these two men, we are in our KB Home and we are enjoying our Home. Even now, after 1 1/2 months, our contractor, Steve, is following up on issues to make sure everything the way things are supposed to be.

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

K.B HOMES HIGHLY RECOMMENDED

Our home purchase experience was flawless from start to finish. Our family relocated from WI to FL and we worked through our home purchase remotely from WI. Big shout out to Karen and Charles for ensuring that we were kept informed on our house progress and providing the extra level of comfort while we were 1200 miles away!

Great Sales Staff and Foreman Luis

I was not satisfied with KB Homes. They made my first home experience a very difficult one.

The entire experience from start to finish was easy and each person I worked with was thorough and so helpful!

They could do better on the basic features of all the houses built rather than making every option an upgrade.

Make sure you check every little detail. Homes are built with quality but installers cut corners like it’s the thing too do.

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect

I can’t complain

They did everything I asked and more, my family and I are truly satisfied with our new home, they kept us update each step of the way. Thanks to the KBHOME team ...

Satisfied with the new home.

The studio selection was all a money grab. I kept being told how I wasn't spending enough money, and I should spend more. We chose to add a gas line to our home. When we started looking at gas stoves for possible upgrades in studio, we were taken to the Lowes website. KB was trying to charge us roughly $200 more for the same stove that large hardware stores sale. Not only would I have to pay more than if I purchased directly from that store but KB would keep the electric stove that was built into the home price and not give me credits for it. We opted for the gas line only, and chose to keep our electric stove. The appliances KB provided were comical! We bought a home that cost well over $300,000 and received apartment grade appliances? Rather than let KB keep the stove, we donated it and purchased a new gas stove from the same hardware store that was shown to us in studio after move in. We were not told what the foundation height, of our home would be built at until construction was about to begin; had we been informed at the time we chose our lot we would have chosen a different lot to build on. We have six stairs and two landings in the garage going into the house. While our neighbors who have a similar height home have concrete stairs in their garage, we were first told building code did not allow them to build concrete stairs in our home. After consulting with an engineer as well as the code compliance department, my research showed that this was not the case. Concrete stairs could in fact have been built. When I came back with my findings, I was then told KB no longer used concrete when building stairs in garages. We almost did not close because of this. I find this to be a safety issue, especially for my daughter. We have not lived here two months and already my daughter has had several splinters and I am constantly having to remind her not to walk into the garage without shoes on. I do not feel like we should have wooden stairs in our garage for the price we paid for our home. Our driveway, sidewalk, and garage floor have also started to have cracks and chips. Our attic door does not sit flush. I find it hard to believe that this cannot be fixed when the attic door in the 19-year old home we sold had a flush door. Beside the fact that this is not ascetically pleasing, we are concerned about heat loss from the attic. We have reported this, and it has been looked at but the end result is the same. The AC that was original to the home we sold also cooled more effectively than the one in our new home. The only positive thing I can say is that the building superintendent has been fairly quick at responding to our issues up to this point, and tries to his best to address our issues and concerns. ... More

Everyone was very helpful through every step of the process.

The process from start to finish was very smooth. At every stage, we were supported and all our question and concerns were addressed in a timely manner.

Paul and Ivan are awesome people that helped us out a lot with our home.

Okay for low budget

Great experience

As we have lived in our home going on the second month we have found a few things that where not done correctly. Walk through doesn’t allow a through inspection because of course everything can’t be looked over in just a few hours. We love our home just wish something’s weren’t done so poorly.

Overall my home buying experience was great. The initial steps involved were super easy. Everyone involved made it as easy as they could in order to accommodate my busy schedule. Whenever I needed something they were there to help answer my questions. When I had concerns they were there to help fix anything I was not happy with. They continue even after my home has been built to address any problems that may arise. I am very happy with my home buying experience with KB Homes.

Response was quick and repairs down in timely manner.

Great