KB Home Reviews

Lots of upgrades that drives tge home price up. But in our case we love the way everything came together!!

The quality of basic things such as toilets and shower heads, etc. are on the lower end of the price range of such items. Be prepared to pay extra for all upgrades on everything--Best advice is only pay for upgrades in construction (eg--added covered patio, extra bath conversion) that will be difficult to do later or if there is something you see/want that's really important to you--then upgrade the rest of your amenities yourself as often you will pay less for things like cabinet knobs and light fixtures elsewhere.

It was good considering it being our first time buying.

Everything seemed nice except the carpet and padding. It seemed thin and cheap.

Good house only issue is some items about 6 weeks over due

KB offers very appealing layouts and upgrades. Without going crazy on upgrades, I selected just the right amount to really create a beautiful home that I love. There have been issues that I’ve run into with the building of the house. Everyone at KB seems very responsive with taking care of what needs to be done, but I do have to constantly check in for everything to get done. I wish that there was a more organized way for KB to take care of their home buyers. I’m a single mother to 2 kids. Raising and taking care of them is my priority. I shouldn’t have to worry about remembering every little issue that I bring up to KB to ensure it’s completion. I closed in December 2020, and here in February 2021, they are still working on getting items taken care of. ... More

Genesis was the true motivating force. Kind, helpful and always keeping us informed. Design studio session would have been overwhelming if not for the supportive and positive attitude of our representative. Financial

Overall experience was good. We felt like the support staff did the best they could even though their responsibilities were stretched with the COVID restrictions and amount of homes being built.

The Mortgage Loan Originator was amazing! When there was an issue (unfortunately there was an unusual amount), she helped fix it. She knew how to empathize with me during the home buying process and I have enjoyed working with her! I recommend that you request her by name if you are making a home purchase with KB Homes. KB Homes (for unknown reasons) has a ton of red tape that customers must go through before getting to the finish line but having someone like my Mortgage Loan Originator in your corner will help alleviate the pain. Thank you!

Overall it was a good buying experience.

The Financial part was great.

The floor plans and model home

LeMonte has been a great contact during the entire building process and after we moved in. He checks in to see how we're doing and always so nice. I am happy we went with KB Home to be our first homebuyer / new construction experience.

Good Builder, just wished they did their due diligence in land surveys. To not hold up construction.

Could have done a better job

We love the value of the home but that can come with a price by some corners being cut. Then when you request help in fixing, silence!

They should slow down a bit to maintain the quality of the craftsmanship. They rushed just to get it complete and get paid. Understandable, but bad idea.

Great house, great location, wish there was more attention paid to details of craftsmanship

Construction process went well. Mortgage and closing was not good

At first any issues were fixed quickly but now it’s taking a long time to get things fixed. Our back patio cracked after living here about 1-2 weeks and no one has come out to fix that yet, as well as our front walkway crumbling at the corners. Then we discovered a leak in our kitchen window about 3 weeks ago and still waiting on someone to fix. About a week after closing we submitted a request due to the kitchen cabinets having numerous scratches, dents, and black markings on them. I did pay for the most expensive cabinet upgrade and am very disappointed with the quality of them. We also upgraded to vinyl plank flooring which was supposed to be durable, but we have already made multiple deep scratches from minimal use and no kids or pets. Price was very expensive and the quality isn’t there. Our bathtubs have red markings on them that I can not seem to remove no matter what I try, backsplash is cut uneven in some places and grout is sloppy. Caulking was done but sloppy. Trim work is pretty bad, almost every corner is cut wrong, and there are some areas with deep scratches on it that we’re never fixed. Also upon moving in they got hundreds (not even exaggerating) paint drips all over my floors that we had to crawl around and try to scrape up, and even 2 months later we still have paint drips on the floor. I’m growing frustrated now that things are taking a long time to get fixed, and the longer we live here the more little imperfections I find and grow annoyed with. ... More

We love the community and overall the home. We also really like the location. We have a hard time understanding why we were given false info on flood zone. Whether it’s going to be remapped or not, upper management has stated it will be. The correct info should be given to the homebuyer.

Overall, the buying experience left a little to be desired. We had multiple salespeople and none of them were top notch. The individual that we met with in the design studio was great. The design studio could of had more options but overall still made some good picks. Our superintendent was awesome and very helpful. He made our home buying experience better than anyone else we dealt with. If we had to go back, we are not sure we would purchase from KB again, but we do love our home. Gave them 4 stars because our superintendent made up for other areas that were lacking.

as the home owner I had to stay on top of the builder. They lacked supervision

I had an overall good experience except for when i needed to communicate with the financial consultant. He would take days to respond to messages. After moving in when repairs needed to be made it was annoying to have different people come in different days rather than have all the repair me come out on the same day which meant i had to get multiple days off work. And some worker would not even show up on the day they were scheduled.

Ontario is good for stay.