KB Home Reviews

Absolutely love my new house.

Our buying experience was simple and straight forward. We had help each step of the way.

The property management team responds well to customer

Working with Lauren and Jordan and Hector was a great experience.

Everything it's beautiful,constable I love my house

Tineka and Dusty from start to finish offered superior customer service ! They never left me in the blind and always kept me up to date with things ! Still after closing I can always count on them if I have any questions or concerns!

Great experience with the warranty staff. Kerlyn took great care of us and was very attentive to us.

Thank you Rachel and KB Homes for my dream home!

Experience was okay, first time buying a new home.

I had a wonderful experience with KB Home. The quality of workmanship and materials used in my new home is excellent, and the overall design shows great attention to detail. The team was trustworthy throughout the process and kept me updated at each stage. I feel that the value I received was well worth the price, and I appreciate how responsive they were whenever I had questions or concerns. Overall, I’m very satisfied with my homebuying experience and would gladly recommend KB Home to others.

Everyone was very responsive in addressing any questions or problems we had which we appreciated.

If you are looking for a personable experience KB Home is the builder to go with! The whole process really felt intimate and personalized. Nothing but a great experience from initial contact to getting our keys. Highly recommended!

Thank you KB and all those who played a role in my purchase and the entire building process. I love my home.

Everything was very well done as of closing. KB then discovered that a leak had been created in a pipe when a subcontractor installed insulation in a wall. KB very quickly addressed the problem, dried the affected area, and replaced some molding, drywall and a bit of carpeting. After a through clean up, KB even compensated us for the time and bother by installing an additional option. I believe how a company and its staff respond to a problem is usually the most important measure of its quality and commitment to its customers.

Recommend KB to everyone specially first time buyers. Extremely smooth purchase. Easier than buying a car. Definitely will be building another home with KB

KB’s support of your transition into your new home did not end with the giving of your new home keys. Excellent support continues after moving in and continues to date. KB change are excellent professionals from building to moving.

The layout of the home is wonderful. Wide open space. The finish carpentry was sub-standard but Robert was on top of it and had the problems resolved. I wish there were more options at the design center for light fixtures.

Thank you to Sapna, Tanika, Dustin, Bria and Shelby.

KB Home Sales team was excellent.

It was pretty seamless for the most part. At a certain point in time, my on-site sales rep had been moved and there was no follow-up or redirect to a different rep who was still at the community. We kind of struggled on that aspect for a little as our only point of contact became either our Loan Officer , Tammy, who Was AMAZING, or Tony our project manager. Some questions felt like they needed to be directed to someone not even stationed at the property site any longer, and also having that sales rep presence would have helped with applying follow up to requests or inquiries made to the construction team and creating a sense of urgency to a necessary degree. In that sense there was a shortcoming from KB to not facilitate that process more seamlessly. Also, my cousin got a house down the street and was welcomed with a blanket and KB home box of other goods, we did not get so much care. Could really care less about that- however it goes back to the principle of the issue of not providing that same level of customer service and relations that we initially received and expected through out. As far as quality, every aspect has a human touch so nothing could really be perfect, however it did bother us that our studs, walls, and trusses were all framed after really heavy rain and thus made all boards muddy. Something we still see on exposed members in the garage and in the attic as well. ... More

Thomas was always helpful , was available throughout the process . kB homes are beautiful

In purchasing my home I found the staff at KB homes knowledgeable, patient and kind. Specifically Jason, Scott & Will. They patiently answered my questions, helped me with decisions and went above and beyond to make my home buying experience less stressful. There are others that were helpful but these three men, stand out among the rest for helping me make my home vision come true.

Dawn was the pinnacle of professionalism and checked in proactively each week. The home is beautiful, small issues were fixed before the final walkthrough and I am pleased so far with the performance of this home.

Great service and communication from all the employees provided to are families 5 star

Buying my home was an easy process thanks to the staff at KB.