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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Price and location is very good.

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2025
  • Indian Land, SC

Pros: very good location and construction is good. Cons: after closing there should be a one connect from KB homes about next mandatory steps. At group monthly closing buyers and explain post closing activities

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Paul is AWESOME!

  • Paul L.
  • Verified HomeBuyer
  • May 28, 2025
  • New Braunfels, TX

Overall things are great. We have ran into some issues but Mr. Paul has been there to take care of them for us right away! From the back door lock screw coming out and going missing, to the plumbing issue we had. He did not hesitate to respond to our texts and get us taken care of in our new home. Overall he has been 1000% awesome and very helpful in our crisis moments.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Service

  • Kenneth O.
  • Verified HomeBuyer
  • May 28, 2025
  • Henderson, NV

My home buying experience was second to none. Every step of the way everyone I worked with were professional and most important up front. KB Homes did what they said they would do and that’s all I could ask for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kafunga

  • Kafunga N.
  • Verified HomeBuyer
  • May 28, 2025
  • Patterson, CA

I highly appreciated the process of buying the KB home who’s is now my home. All the steps went smoothly, communications, agents was friendlly , all my questions were always answered , administration I recommend new buyer to come to KB home you will be satisfied in all the processes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall experience. Ion and Ellis were wonderful to work with.

  • Joseph W.
  • Verified HomeBuyer
  • May 28, 2025
  • Raleigh, NC

Great overall experience. Ion and Ellis were wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome!

  • Anthony R.
  • Verified HomeBuyer
  • May 27, 2025
  • Moreno Valley, CA

Buying a home with KB Home was an outstanding experience from start to finish. From the moment we stepped into the sales office, we were greeted with professionalism, transparency, and genuine care for our needs. The team walked us through every step of the process with patience and clarity, making what could have been an overwhelming experience feel smooth and manageable. One of the best aspects of working with KB Home was the ability to personalize our home. The Design Studio gave us the opportunity to select finishes, colors, and features that truly reflected our style and preferences. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

J.C

  • Jeffrey C.
  • Verified HomeBuyer
  • May 24, 2025
  • Henderson, NV

Home is beautiful, process was easy and stress free . Home loan officer kept getting us a lower rate and was on top of any updates. When home was finished everything and any questions were explained. Any issues or discrepancies were taken care off . Would definitely buy another home from them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Blanca

  • Blanca C.
  • Verified HomeBuyer
  • May 21, 2025
  • Riverside, CA

The Kb team made the process very easy. They were always available to answer any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trustworthiness

  • Tajdar A.
  • Verified HomeBuyer
  • May 21, 2025
  • Green Cove Springs, FL

I bought a house in Feb/March 2025 and moved in on May 1,2025. So far everything is below average Sprinkler system is out of wack, sprinkler heads broken or non functional, system missing a piece for full functionality, tree removal request fell on deaf ears, today a door knob fell apart , house was built in 2024 and was on inventory, I had bad experience with sales team who actually are more of a car dealership.Garage door is like we are opening a tunnel door beside I greased it still makes horrible sound Internet lines were messed up so Xfinity charged about $200, to put cable through ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Blame homeowner for building caused defects

  • Ronald R.
  • Verified HomeBuyer
  • May 21, 2025
  • Casa Grande, AZ

Other than not standing behind fixing defects, the homeowner has found one another license. Tradesman came in to perform upgrades to the home and found a defect. KB said the tradesman caused the problem. They never make mistakes

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Best home buying experience!

  • James G.
  • Verified HomeBuyer
  • May 21, 2025
  • Round Rock, TX

This was the best home buying experience we've ever had. KB Homes was by our side every step of the way, through construction, financing, closing, and even after closing making sure we loved the home and everything was working as it should. I can not recommend KB Homes enough, we've been very happy. Their customer service from the top down has been nothing short of exceptional!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Ebenezer O.
  • Verified HomeBuyer
  • May 21, 2025
  • Belton, TX

Absolutely great experience with KBhomes they make everything easier for me, thank you guys

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good experience

  • Antonio P.
  • Verified HomeBuyer
  • May 20, 2025
  • Houston, TX

All the people was involved during the construction was great from the seller representative to the construction superintendent I did not have any issues at all. I strongly recommend KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quail Cove

  • Arthur W.
  • Verified HomeBuyer
  • May 18, 2025
  • Las Vegas, NV

John and Beth were great through out the purchase process. It was that helped us with the purchase of both properties at Qail Cove, John also followed up weekly with progress reports and pictures of both properties from the ground up to completion and closing of the properties. My brother and I really appreciated his help when ever we had a question.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nick

  • Nickolas R.
  • Verified HomeBuyer
  • May 17, 2025
  • Elk Grove, CA

We recently had our dream home built by KB Homes, and the entire experience was outstanding from start to finish. Their professionalism, attention to detail, and commitment to quality exceeded our expectations at every stage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great service !

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2025
  • Las Vegas, NV

Kb homes is the best .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Wonderful Experience

  • Patricia M.
  • Verified HomeBuyer
  • May 15, 2025
  • Sanford, FL

The KB Homes did a great job for me. The team was efficient and quick. I am very happy and satisfied with the services. Definitely, I will recommend others as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes Desert Oasis

  • Denise T.
  • Verified HomeBuyer
  • May 15, 2025
  • Surprise, AZ

This could not have been a better experience for me and my family. From start to finish the entire team i.e. sales, contractors, design studio, just incredible! Michelle and Mark kept us updated weekly on the progress of our home and are amazing! My finance team, Lisa and Tracy walked me through everything with patience and helped me understand everything in regard to my loan and the entire process! We are incredibly grateful we chose KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Communication and multiple follow ups

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Princeton, TX

There were multiple inspections with inadequate follow-ups and delayed communication. Due to several issues, we had to initiate follow-ups each time, as there appeared to be a lack of interest and initiative from the builder’s side.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not So satisfied

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2025
  • Irvine, CA

Not so good, uncomfortable experience , slow to response, I won’t buy from the builder any more

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Eli is attentive and quick to respond

  • John a.
  • Verified HomeBuyer
  • May 14, 2025
  • Palm Bay, FL

Like all homes we ran into a few issues but Eli made this experience really easy to understand and work through. He’s been a huge asset and I would buy again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Owner

  • Dennis S.
  • Verified HomeBuyer
  • May 14, 2025
  • New Braunfels, TX

Diane, KB Sales Rep, was 100% consistent in communication, setting expectations, follow up and overall helpfulness. Paul, our Construction Manager, the same, answering all questions and consistently updating us during the construction period. After move in, their follow ups on satisfaction has also been great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Hany B.
  • Verified HomeBuyer
  • May 14, 2025
  • Riverside, CA

Thank you for having an amazing team. Team made us feel we are home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After sale survice

  • Alexander K.
  • Verified HomeBuyer
  • May 14, 2025
  • Vail, AZ

It was prompt responses to my service requests. David did a good job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lucky to work with a good team of people!

  • Ryan R.
  • Verified HomeBuyer
  • May 14, 2025
  • Surprise, AZ

I feel fortunate that we went through the homebuying process with a great team of people! Kirin, Anthony, Lisa, Tracy, and Ryan all worked to ensure we had a stellar experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5