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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11581 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11581 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Be more involved in building process.

  • Isabel C.
  • Verified HomeBuyer
  • March 31, 2020
  • Chino, CA

Be more involved in building process...

KB Home responded:
Hi, Isabel, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – James

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Very impressed

  • Michael L.
  • Verified HomeBuyer
  • March 31, 2020
  • Manor, TX

I came into this journey with low expectations and mainly buying for the value but left very Impressed with KB through the whole process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Nice purchase, wonderful communication with everyone from KB

  • Bin X.
  • Verified HomeBuyer
  • March 31, 2020
  • Las Vegas, NV

Nice purchase, wonderful communication with everyone from KB

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KBHS Homes Customer Service is spectacular

  • Nicholas A.
  • Verified HomeBuyer
  • March 31, 2020
  • Lakeland, FL

Ben, Patty, and Isabeau are excellent and will always be there to reach out to and provide insight and assistance with any needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Experience

  • Lavar T.
  • Verified HomeBuyer
  • March 31, 2020
  • North Las Vegas, NV

It was a great experience seeing everything being built from ground point until now kB homes is the truth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely Reliable

  • Kendrick W.
  • Verified HomeBuyer
  • March 31, 2020
  • Goodyear, AZ

They are here to help whenever you need them. Comfortable business.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent

  • Cain C.
  • Verified HomeBuyer
  • March 31, 2020
  • North Las Vegas, NV

Had a nice experience buying a new home from KB. Everything was done as expected. Customer service is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very Satisfied!

  • Michael M.
  • Verified HomeBuyer
  • March 31, 2020
  • Las Vegas, NV

Very Satisfied! Would definitely recommend to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic experience

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • San Jose, CA

The whole team is great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience - minor issues with quality

  • Chad B.
  • Verified HomeBuyer
  • March 31, 2020
  • Winchester, CA

I cannot stress enough that experience with KB homes has been great from the start. The biggest compliment would be that of the customer service. The only negative feedback I would provide is the quality of workmanship. Now that we've been in our house for over a month, we've noticed a decent amount of flaws with paint, caulking, carpet, and others. There are many spots where there is pain "runs" on the doors, even with dents in some of the interior doors. KB has been quick to respond to fix however, it would have been nicer to not have to deal with it at all, especially given the price we ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Kb home review

  • Jeffrey C.
  • Verified HomeBuyer
  • March 31, 2020
  • Vista, CA

Great home buying experience. However since moving in m, I’ve noticed little kinks here and there.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great experience

  • Stephanie M.
  • Verified HomeBuyer
  • March 31, 2020
  • Conroe, TX

We had a great experience from start to finish. We were amazed at the options at the design studio and the pricing was great. Mark, the contractor, was great explaining everything to us during the build. We would recommend KB to anyone and would definitely buy one again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I m very happy very nice work value of price paid

  • Paramjeet K.
  • Verified HomeBuyer
  • March 31, 2020
  • Stockton, CA

I m very happy very nice work value of price paid

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent customer service

  • Nadia O.
  • Verified HomeBuyer
  • March 30, 2020
  • Hutto, TX

the communication involved was wonderful, every question/concern I had was handled very professionally and I was updated on the progress of my home at least once a week. Multiple people were involved in this process and it helped a lot! This is my first new build and I did not know what to expect but I have seen others get new builds elsewhere and it was far less stressful than they made it seem.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoying newly home

  • Edgar H.
  • Verified HomeBuyer
  • March 29, 2020
  • Fuquay Varina, NC

A few minor concerns but overall decent experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home buying experience

  • Dan C.
  • Verified HomeBuyer
  • March 28, 2020
  • Las Vegas, NV

Everybody on the KB Home team was very friendly and responsive. My house was completed on time, as promised, and I love my new home. I highly recommend KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB home

  • Julia J.
  • Verified HomeBuyer
  • March 28, 2020
  • North Las Vegas, NV

Great home buying experience! This is my first home the experience was easy all the staff was knowledgeable supportive and very helpful with all my questions and I always had many! I great appreciate each and everyone one of them every step of the home buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John and Jen home

  • John B.
  • Verified HomeBuyer
  • March 27, 2020
  • Las Vegas, NV

kB homes is very courteous and great through the whole buying experience ! Always their to help and answer our questions !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - On made our first home buying experience a breeze!

  • Maria S.
  • Verified HomeBuyer
  • March 27, 2020
  • Katy, TX

On made our first home buying experience a breeze! Thanks KB team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Smooth process and constant communication with the team.

  • Ian R.
  • Verified HomeBuyer
  • March 26, 2020
  • Kissimmee, FL

Smooth process and constant communication with the team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Overall Good Experience.

  • Deepak A.
  • Verified HomeBuyer
  • March 25, 2020
  • Aurora, CO

Overall Good Experience. Kb has good customer service team.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Loving our new home!

  • Michael M.
  • Verified HomeBuyer
  • March 25, 2020
  • Winchester, CA

We are very happy with our new home and the service we've received for any concerns we've had. Buying our first home was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied but not perfect

  • James A.
  • Verified HomeBuyer
  • March 25, 2020
  • Magnolia, TX

Visit building site often

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - We are very happy with our home

  • Casey W.
  • Verified HomeBuyer
  • March 25, 2020
  • Porter, TX

We are very happy with our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Gregory C.
  • Verified HomeBuyer
  • March 25, 2020
  • Clermont, FL

Everyone we've dealt with at KB has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5