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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

My Opinion to KB Home

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2026
  • Stockton, CA

Good price, Quality is okay, Some parts of the house were rushed .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

sales,Superintendent

  • Naomichi A.
  • Verified HomeBuyer
  • June 16, 2026
  • Las Vegas, NV

they listen every little request to help and repair with fast speed and great attitude. thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Move in early

  • Esmeralda V.
  • Verified HomeBuyer
  • June 16, 2026
  • Fresno, CA

My home was ready 1 month before our original move it date. Overall, we are satisfied with the purchase and appreciate that it was completed sooner than promised.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Our experience with KB homes was amazing

  • Bryand W.
  • Verified HomeBuyer
  • June 15, 2026
  • Apopka, FL

My Wife and I were skeptical about purchasing a new home, especially with all you see on the internet, and with me being in construction I know the type of work and effort that gets put into building a new home in large communities. I've told my wife plenty horror stories about bad frame and foundation work in new homes even telling the builders but nothing gets done. So on our journey with KB Homes I follow up on every step of the way and I found nothing to complain about they're wonderful from our assistant at the design studio, Lauren was a great help, we got everything we were looking ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unparalleled customer service

  • Veronica Meleci A.
  • Verified HomeBuyer
  • June 14, 2026
  • Las Vegas, NV

We bought our new home and have loved living here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great

  • Karina C.
  • Verified HomeBuyer
  • June 13, 2026
  • Las Vegas, NV

The experience from the beginning was amazing. the whole staff was very helpful and nice, any doubts they answered properly and fast... I had a very smooth experience. I am happy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quick

  • Rene Marcel P.
  • Verified HomeBuyer
  • June 11, 2026
  • Las Vegas, NV

Process was quick and smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chris, Kyra, and Kyle

  • Jose F.
  • Verified HomeBuyer
  • June 11, 2026
  • Thornton, CO

Very professional staff and house came out really good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great homes at affordable price.

  • Asvin Anish K.
  • Verified HomeBuyer
  • June 10, 2026
  • Sacramento, CA

Great homes at affordable price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best of KB Homes

  • Pedro D.
  • Verified HomeBuyer
  • June 10, 2026
  • Jacksonville, FL

We are very happy with our construction superintendent. He is very polite and always response our questions and resolve our issues. KB Homes has the best superintendent. Richard Fisher is an excellent customer service too. Congratulations KB Homes you have a very good superintendent.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

A great experience with KB Homes

  • Dennis A.
  • Verified HomeBuyer
  • June 10, 2026
  • Jacksonville, FL

I had a great experience with KB Homes, from the very beginning to closing, from signing paperwork to seeing the house being built. The whole staff was very professional and courteous, sales, mortgage personnel, builder superintendent, everyone, thank you all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb home buying

  • Veronica Reyes M.
  • Verified HomeBuyer
  • June 10, 2026
  • Las Vegas, NV

My experience was great. From my loan person james to the superintendent paul. Also the first person we encountered which was linda.great communication during the process. Love my home my community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

On time and as planned

  • Michael K.
  • Verified HomeBuyer
  • June 10, 2026
  • Durham, NC

The build of our townhome was as planned with all options delivered on time. Very pleased with KB Homes on all phases of the build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Wonderful Homebuying experience

  • Edna Cruz P.
  • Verified HomeBuyer
  • June 10, 2026
  • Sacramento, CA

Purchasing our new KB Home was a great experience from start to finish. The team was professional, knowledgeable and responsive throughout the process. They kept us informed every step of the way and were always available to answer our questions. The design center experience was enjoyable and we appreciated the opportunity to personalize our home to fit our family's needs and style. The construction process was well organized and any concerns we had were addressed promptly. We are grateful for the support we received throughout the journey. We would recommend KB Home to anyone for a quality ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home Associates at Hargrove in Hollister

  • Thomas S.
  • Verified HomeBuyer
  • June 10, 2026
  • Hollister, CA

We've had minor issues that came up with paint, door knobs, cabinets, closets, windows, cracks in stucco and outside fence. So far everyone associate with KB Homes has been great in responding and fixing the issues we've encountered. Joe, Don Carlo, Armando and the rest of the staff(sorry forgot names) have been great. They all respond right away. Thank you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I had a very good experience with KB Homes

  • William Farmer M.
  • Verified HomeBuyer
  • June 10, 2026
  • Casa Grande, AZ

I had a very good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Mike

  • Michael A.
  • Verified HomeBuyer
  • June 09, 2026
  • Denver, NC

Very good experience. Overall KB Home was very responsive to our needs. Sergio, our construction manager has been very attentive to our minor issues as they arose. Ann, our sales consultant was very helpful when our mortgage company delayed our closing date one day before it was scheduled. Ann returned my call on her day off and rescheduled our closing to accommodate the unforseen delay from our mortgage company.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect floor plan for my family!

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2026
  • Brighton, CO

Excellent communication and follow up, answered questions and demonstrated genuine care that the home was satisfactory to my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast and efficient service throughout the entire home-buying process

  • Oluwaseyi Oluwa A.
  • Verified HomeBuyer
  • June 06, 2026
  • Round Rock, TX

When we started shopping, the community was very appealing. The homes were laid out carefully with wide interconnecting roads and beautiful landscapes. When we walked around the community, the homes had good finishes, and the interior designs were among the best we had seen compared to other builders. From the moment we signed the purchase contract to closing, the various departments were professional and on hand to answer our questions. The entire process was hassle free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Top notch staff Ann, Jill, Tim, Sergio

  • Richard L.
  • Verified HomeBuyer
  • June 06, 2026
  • Denver, NC

sales and design staff are accessible and knowledgeable. site construction staff attentive to your needs. KB has a program that is easy to follow and to keep you informed. Financing is offered as an extension of the home buying. Unfortunately their process is very tedious with document demands.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

John Ivan

  • Dennis P.
  • Verified HomeBuyer
  • June 05, 2026
  • Willis, TX

Overall it was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

BMW

  • Patrick N.
  • Verified HomeBuyer
  • June 05, 2026
  • Green Cove Springs, FL

It was a great experience made easy. Dustin was a pleasure to work with. He was responsive to our requested and answered our questions in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Willing to work out a deal!

  • Sopharl T.
  • Verified HomeBuyer
  • June 04, 2026
  • Puyallup, WA

This is my first time ever buying a home. And everyone on the KB Homes team kept me in the loop of every information I need to know. So I had a very great experience with them. Home loan experience through KB Homes was so much easier and smoother than the previous loan officer I had. Glad I bought a home without no trouble.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone at KB homes is awesome to work with

  • Tony K.
  • Verified HomeBuyer
  • June 04, 2026
  • El Cajon, CA

Everyone at KB homes is awesome to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Bumpy Road

  • Trent H.
  • Verified HomeBuyer
  • June 04, 2026
  • Escondido, CA

We had a lot of adjustments being the first ones a t the sight. It made for a tough transition for us. The KB people did put in extra hours and care for us. We appreciate that Malissa, Mike, and Bob have responded to us out of hours and have gone beyond to help us.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4