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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10239 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10239 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Logan

  • Logan Harrison T.
  • Verified HomeBuyer
  • November 02, 2024
  • Goodyear, AZ

Had a great experience. Easy process.

KB Home responded:
We're thrilled to hear that our team was able to provide a great experience for you, Logan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr.

  • Zhihai Y.
  • Verified HomeBuyer
  • November 01, 2024
  • San Antonio, TX

Everything is very good. Thanks

KB Home responded:
We appreciate you taking the time to share your positive experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Angela & Seth are the best!!

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Queen Creek, AZ

Angela and Seth we worked directly with the most. They are amazing!! Super responsive, helpful, professional & kind.

KB Home responded:
Thanks so much for sharing these kind words with Angela, Seth, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Construction manager was a great help in familarizing us with the new home.

  • Alan M.
  • Verified HomeBuyer
  • November 01, 2024
  • Henderson, NV

The construction Manager spent a good amount of time wth us on the final walk through and after getting moved in tp acwuaint us with the new home and its many functions. He was of great assistance.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with your manager and the rest of our team, Alan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder took time to deliver the home but overall construction is good

  • Martin K.
  • Verified HomeBuyer
  • October 30, 2024
  • Riverview, FL

Other than wait time on home delivery, everything else is good

KB Home responded:
Thanks so much for sharing your positive experience with us, Martin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent Stacy

  • Keith M.
  • Verified HomeBuyer
  • October 27, 2024
  • Palm Coast, FL

She is awesome! She was great to deal with during the home building process and addressed the issued I had after settlement quickly.

KB Home responded:
We appreciate you sharing these kind words with Stacy and the rest of our team, Keith!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best new home purchase

  • Harold William W.
  • Verified HomeBuyer
  • October 27, 2024
  • Bartow, FL

We have moved many times over several decades and this is our 4th newly built home. Best experience of all. Great quality for the price. KB staff was great to work with through sales, loan process, design, construction, and post sale warranty. Our construction manager, Hector, was especially responsive to our requests. Minor issues pointed out during the and after the construction process were promptly addressed. I recommend that people looking for a quality home at a reasonable price consider KB.

KB Home responded:
Congratulations on your beautiful new home, Harold! Thanks for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fun building experience with confidence in details

  • Terry Lynn H.
  • Verified HomeBuyer
  • October 25, 2024
  • Henderson, NV

We had a great experience with being led through the home building process step by step. The design studio had lots of options that allowed us to upgrade as much as we wanted and customize our home. Our sales rep, Sherry, helped us with our paperwork, helping us submit our big options just the right way, answered thousands of our questions, sent us weekly photos and updates, and followed through to and after with our back landscaping, keys, etc. Our construction superintendent was amazing. He went over every detail of the build with us, answered all our questions no matter how silly, found ...

KB Home responded:
We're glad to hear that you had a great experience working with the entire team here at KB Home, Terry!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new homr

  • Patricia W.
  • Verified HomeBuyer
  • October 25, 2024
  • Lancaster, CA

My purchase of my new gone was great. Katrina in sales was outstanding and made my new home dream possible. Cindy in financing and the escrow team did a great job and made the process easy thanks to Jimmy for making sure everything inside my home was in great shape. I couldn’t be happier with my new KB home

KB Home responded:
Congratulations on your new home, Patricia! Thanks for sharing these kind words with Katrina and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

highly recommended for first time buyer

  • Kevin Jeffan K.
  • Verified HomeBuyer
  • October 25, 2024
  • Menifee, CA

KB make everything very easy for first time buyer they always try so hard with you to make sure your loan is approved and love their maintenance team that always respond you when you call them and go to your house right away to fix your problem

KB Home responded:
Congratulations on your first home, Kevin! We're glad to hear that you had a positive experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great purchase experience!

  • Mary N.
  • Verified HomeBuyer
  • October 24, 2024
  • Hughson, CA

Great experience from talking with Susana the sales agent at the beginning of the process to the walk through with Derek near the end and even after closing and moving in with Bill. The whole team is amazing! Responsive, kind, helpful, just spectacular!

KB Home responded:
We appreciate you sharing these kind words with Susana, Derek, Bill, and the rest of our team, Mary!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rafaqat

  • Rafaqat R.
  • Verified HomeBuyer
  • October 24, 2024
  • Elk Grove, CA

Excellent experience buying house at KB home's. I would like to recommend people to buy a house with KB house

KB Home responded:
Thanks so much for sharing your positive experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

AMR Enterprises LLC

  • AMR Enterprise L.
  • Verified HomeBuyer
  • October 24, 2024
  • San Antonio, TX

Closing went great, love the quickness of the closing team.

KB Home responded:
We're thrilled to hear that you had a positive experience working with the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home inside and out

  • Steve Aguilera P.
  • Verified HomeBuyer
  • October 24, 2024
  • Homeland, CA

KB are very professional and extremely knowledgeable. They’re there when you need anything and always willing to help you out. Our house is amazing and would recommend anyone to buy from KB. Best experience is owning your own home and will do it again if I could.

KB Home responded:
Thanks so much for taking the time to share your wonderful home-buying experience with our team, Steve!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sherry

  • Sherifat D.
  • Verified HomeBuyer
  • October 24, 2024
  • Cypress, TX

To know that buying homes from KB homes is the best thing that happened to me, and l enjoy every step of it from the salesperson to the end of everything. I will recommend every home buyer to buy from KB Homes they’re the best.

KB Home responded:
We're glad to hear that you had such an enjoyable experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Come True

  • Janis M.
  • Verified HomeBuyer
  • October 24, 2024
  • Victorville, CA

Very happy in my Desert Oasis. KB built a quality, gorgeous home in a beautiful setting. Customer service is top of the line. From the initial sale process with Joan, to the building process with Cecil, & ongoing great customer service from Rick- I am very happy & impressed with my Creekside KB team. Thank you for making this journey Beautiful for me despite the challenges along the way. I am Grateful & Blessed!

KB Home responded:
Thank you so much for taking the time to share these kind words with Joan, Cecil, Rick, and the rest of our team, Janis!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love, love, love

  • Tracy W.
  • Verified HomeBuyer
  • October 24, 2024
  • Green Cove Springs, FL

We absolutely love our new home! Couldn’t be happier with the builders and their subs. Rick was very responsive and sent updates weekly. We definitely would look at getting another KB, if I ever wanted to move again. Which I don’t.

KB Home responded:
Congratulations on your beautiful new home, Tracy! We're glad to hear that you had a positive experience with Rick and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Simple and Smooth

  • Alexs V.
  • Verified HomeBuyer
  • October 24, 2024
  • Lemon Grove, CA

My first home buying journey was made simple and smooth. From the moment I walked in to the office to the moment I got the keys Therese made sure all my questions were answered (Barnie Style haha) and actually had my best interest in mind. Thank you for Therese for being so professional and guiding me through the unenviable stress train that comes with buying a home haha

KB Home responded:
Congratulations on your first home, Alexis! We're glad to hear that you had such a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Out of State Move

  • Danuta P.
  • Verified HomeBuyer
  • October 23, 2024
  • Jacksonville, FL

Michelle met us with her beautiful smile. She listened to our wants and needs and then took us to see the type of home we were looking for. The next day we took the plunge. We felt confident in our decision. The site was beautiful. KB offered options to design the house to our liking. Since we lived out of state Michelle sent us weekly updates on the progress. We eventually met with Dustin who walked us through the construction of the house. Now that we have moved in we couldn’t be happier with the result.

KB Home responded:
Thanks so much for sharing these kind words with Michelle, Dustin, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wouldn’t have asked for a better experience in purchasing new construction, than what we have with KB Homes and its entire team in the Austin market

  • Tara G.
  • Verified HomeBuyer
  • October 23, 2024
  • Lockhart, TX

From the first encounter with Marc in sales to the loan originator, Stephanie, to the design studio with April, and the building experience with Robert, and now customer service after delivery with Billy, we could not have asked for a better team to join us in our journey in building our home. We chose KB because you are able to design your home in a way that makes it yours, in an affordable atmosphere. We found other builders, give you a cookie cutter house and you can make your upgrades after it becomes yours. The KB team keeps you informed and reach out every single week. Address any ...

KB Home responded:
Thank you so much for taking the time to share your positive experience with the entire KB Home team, Tara!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Efrain O.
  • Verified HomeBuyer
  • October 23, 2024
  • Lake Elsinore, CA

Great customer service. Had a plumber issue with in a few weeks of moving in. Plumber came out within minutes of making the call and took care of the issue. Plumber noticed that personal bath towel were used to clean the mess and took it and took it upon himself to go to target and buy new bath towels for us.

KB Home responded:
We appreciate you taking the time to share your positive experience with our team, Efrain!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best decision we made

  • Ronald L.
  • Verified HomeBuyer
  • October 23, 2024
  • Puyallup, WA

I will tell everyone to chose KB for homebuying.

KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant Transition

  • Tony C.
  • Verified HomeBuyer
  • October 23, 2024
  • Surprise, AZ

The overall process was great, Kirin & Mark provided professional and sincere answers to our questions w/weekly updates. Lisa and Roxanna were wonderful throughout the finance journey. Tanya has been amazing and timely to address any post closing concerns we've encountered.

KB Home responded:
We're thrilled to hear that Kirin, Mark, Lisa, Roxanna, Tanya, and the rest of our team were able to provide such a great home-buying process, Tony!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you KB Homes

  • Justin Christop B.
  • Verified HomeBuyer
  • October 23, 2024
  • Lake Elsinore, CA

We love our new home. Beautifully designed and complemented with amazing features. We would recommend KB homes to future home buyers.The property mgt team was excellent before and after move in which was helpful. We truly appreciate our home purchase and enjoyed the process. Thanks to sales rep Kim and both mgt members Daniel and AJ.

KB Home responded:
We appreciate you taking the time to share your positive experience with our team, Justin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great team, very professional.

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2024
  • San Antonio, TX

Mose and Joshua are the best, great home buying experience with them!

KB Home responded:
Thanks so much for sharing these kind words with Mose, Joshua, and the rest of our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5