Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11583 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11583 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Overall everything worked out eventually....

  • Ryan J.
  • Verified HomeBuyer
  • December 03, 2019
  • Apopka, FL

There was some last minute mess ups or things that were done at the last minute. Some stuff that was rushed that I didn't bother them to fix. Figured it was being "picky". I wish on some things I would have asked or spoken up about. Examples: My grass is really spotty and I have to pay to water extra because it was neglected when put it. 2: They messed up on my front porch and had to repaint it and paint is all over my mulch. 3: The different colors on the house is uneven and not straight( sloppy). 4: Some door a slightly crooked and need to be fixed still.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very Satisfied

  • Tony S.
  • Verified HomeBuyer
  • December 03, 2019
  • Firestone, CO

Everything was done as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Joshua T.
  • Verified HomeBuyer
  • December 03, 2019
  • Uhland, TX

First time homebuyers and it was a great experience! Kb definitely answered all questions and helped us out along the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Helpful sales staffs.

  • Yuju C.
  • Verified HomeBuyer
  • December 03, 2019
  • Hayward, CA

Helpful sales staffs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Constantly aggravated

  • Lawrence S.
  • Verified HomeBuyer
  • November 30, 2019
  • Surprise, AZ

Check your build daily the contractors hired are unskilled labor

KB Home responded:
Hi Lawrence, I'm very sorry that you're disappointed with your experience. Please email us at CustomerRelations@kbhome.com with your information and we will ensure a representative reaches out to you as soon as possible. Best wishes -Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful Experience

  • Stephanie Y.
  • Verified HomeBuyer
  • November 27, 2019
  • North Las Vegas, NV

Everyone was polite and professional. I worked with a great group of people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, good communication and attentiveness

  • Shawn M.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Great experience, good communication and attentiveness

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Integrity, friendly great salespeople and customer service all

  • Mutallib M.
  • Verified HomeBuyer
  • November 26, 2019
  • Orlando, FL

Integrity, friendly great salespeople and customer service all around.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice

  • Alfred B.
  • Verified HomeBuyer
  • November 26, 2019
  • Winchester, CA

Maybe have a backyard landscape option

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price, regular workmanship, ok materials

  • Edgar G.
  • Verified HomeBuyer
  • November 26, 2019
  • Katy, TX

You get an ok house for a good price, but be very careful with the builder contractors they will leave a mess and to make them to clean after is very difficult, other than that you get a good place to live for an affordable cost.

KB Home responded:
Hey Edgar, thanks for your feedback. Regarding the mess, let us know if we can be of any assistance at CustomerRelations@kbhome.com. –Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Great company

  • Amanda K.
  • Verified HomeBuyer
  • November 26, 2019
  • Mesa, AZ

Great company

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love the home.

  • Kamal O.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Love the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Simple buying process. Beautiful home built.

  • Ethan H.
  • Verified HomeBuyer
  • November 26, 2019
  • Las Vegas, NV

From start to finish, the purchase process with kb was simple. The staff was incredibly knowledgeable and friendly. In the end we have a beautiful home and we are proud to have gone with kb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2019
  • Elk Grove, CA

Not the best quality materials overall. A few dings and marks already after only 1 month.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Excellent

  • Cristian V.
  • Verified HomeBuyer
  • November 23, 2019
  • Goodyear, AZ

The process was simplified, easy to understand, knowledgeable staff, efficient , excellent follow up, and definitely recommended to all family and friends KB Home is the way to go in new builds. We have done our full research and we couldn’t have made a wiser decision to choose KB Home as our first home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'd recommend my friend to join KB Home Family! My experience with KB is more than perfect!

  • Nuoi V.
  • Verified HomeBuyer
  • November 22, 2019
  • Round Rock, TX

I'd recommend my friend to join KB Home Family! My experience with KB is more than perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Samuel R.
  • Verified HomeBuyer
  • November 21, 2019
  • St Johns, FL

We got a great home. Our sales person Angie and Contruction Manager Brian where on top of everything. I would definitely recomend a KB Home. There were some minor problems that were fix right away. The best thing was getting our home ahead of time. Thanks Angie and Brian for a great home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Riverside, CA

KB Home built a modern home which I can expect to last for a long time. I am glad that I purchased a home from them, as they have exceptional customer service as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We are very happy with our new home

  • William S.
  • Verified HomeBuyer
  • November 21, 2019
  • Sacramento, CA

We have been very happy with KB. Throughout the building process they were open to our questions and to our visits to the build site. Every member of the KB team with whom we came into contact was welcoming and happy to answer our questions. The house was finished on the day promised, and the problems we found were minor and taken care of quickly. They have continued to stay in contact with us to take care of our questions and concerns. We have found them easy to work with and eager to make sure we love our house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Recent purchase of former model townhome

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Henderson, NV

Sales team was great. Finance team was ok. Service team was poor.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - The people at kb homes are nice and professionals.

  • Charlie P.
  • Verified HomeBuyer
  • November 21, 2019
  • Manor, TX

The people at kb homes are nice and professionals. The home buying process went smooth. They provide great customer service and quality workmanship.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home

  • Adona L.
  • Verified HomeBuyer
  • November 20, 2019
  • Cave Creek, AZ

A very good builder with great people on staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB home buyer

  • Eng N.
  • Verified HomeBuyer
  • November 20, 2019
  • Victorville, CA

Great choice of builder to purchase new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5