KB Home Reviews

everything is perfect and we love this new Place!

Somos compradores nuevos, de origen latino, teníamos una expectativa de que tan buena sería la construcción de una casa nueva acá en este hermoso país, pero nos sorprendimos con la calidad, la buena arquitectura, y la dedicación de cada persona en la construcción. Ademas la orientación de todo el personal de ventas de Kb Home, muchas gracias a todos por hacer el sueño mío y de mi familia realidad.

We had a great experience with KB Home. This was our first home and it was exciting to be able to pick out all of the finishes and watch the building experience unfold. Really an amazing way to buy a home. KB had a great staff that was friendly, helpful and communicative. We love our new home and it is very high quality and beautiful!

It was a great experience

Great staff and very helpful from beginning to the time we moved in and also very helpful with following up after moving in. We love the house

From the initial inquiry, the follow up communication, to the speedy build, we have only amazing things to say. A bug shoutout to the following team: Petra, Jesse, Angel, Nora, Jackie, & more! They all made this incredibly possible and seamless.

The entire process went fantastic. The following people were incredible: Julie, David, Sonny, Dennis, and Cindy. I would highly recommend buying a home from KB homes.

Amazing people and service, great work quality.

My new home purchase went very smooth and was very pleased with the whole process. Communications from everyone - our sales consultant Jan, the design center experience with Dixie and the weekly updates with Ian the construction supervisor. Would definitely recommend KB Home

We are happy with the whole process of buying our house with the KB Homes. Very responsive, the whole team did a great job. Keep up the good work!!!

We had a great experience buying our new house with KB home. From the salesman to the mortgage assistant to the construction manager it was all great

This is my first home, and the home buying process was very stressful. The builders at KB Homes have been wonderful and responsive. Huge thank you to Santiago, Jacob, and Victor for going above and beyond to make sure all items on my blue tape list were addressed prior to move in. The house has been wonderful so far.

Juan I like my house

KB offers great pricing and rate. I would like to BIG THANKS to KB team members from Sales Dept (Wendy, Jose) and from Loan Dept (Melaine and Jenny) from the start of the purchasing process until we closed the home. Outstanding customers service. HIGJLY RECOMMENDED.

From working with Cheryl through the contracting and closing, Mallory on the design and Santiago through the build, I enjoyed the whole experience and would recommend the KB team to anyone.

I was so happy with everyone at KB HOMES all the staff was so helpful Brian, Tyler, Chris everyone . They answered all of my calls no matter what I needed and with an immediate response. Thank you

I had good experience with purchasing a home from KB Homes. My sales rep Mo was very knowledgeable of the community's I was interested in, and he was flexible on meeting times. He also did a great job explaining the kb hone buying process and there current discounts. My mortgage loan Originator Jason was very helpful. I explained to him what kind of loan I wanted, how much I wanted to put down and he did everything to make sure I was able to get what I asked for. The construction manager Alvaro did a great job of walking me through the house, explaining all of the options included, going through the warranties. He also fixed every issue that the home inspector found and minor cosmetics item I found with no issues. I looked at multiple new build homes from other builders and I felt KB homes had the best quality and best option homes. ... More

It was a great and smooth process working with KB Home staff to buy our home. Ann the salesperson was wonderful and readily available with responses to our questions. Jon was very detailed and kept us updated each step of the building process. Our home is beautiful and we are happy to have chosen KB Homes I would greatly recommend KB

Kristine in sales outstanding at all levels. She baked home made cookies as we took possession of the home. My first such experience

Great experience and the process was smooth thanks to the staff.

I am very satisfied with my new home from KB Home. The KB Home Team was an overall pleasure to work with, from the first visit to the post-move-in service. They were professional, friendly, and attentive to my needs and preferences. Malissa and Raul were very helpful in helping me choose the perfect home and answering all of my questions. They showed me different floor plans, designs, and features that suited my budget and lifestyle. They also kept me updated on the progress of the construction and the closing date. Scott did an amazing job in guiding me through the entire building process and any change or upgrade that I wanted done he was the go-to man. He was very knowledgeable, efficient, and flexible. He made sure that everything was done to my satisfaction and that I was aware of the costs and benefits of each option. Jason was a pleasure to work with as well. He talked me through the whole loan process and I can tell I was in excellent hands. He made it easy for me to understand the terms, rates, and fees of the mortgage. He also helped me secure the best deal possible and finalize the paperwork in a timely manner. Penna was so patient with me and helpful in helping me choose my dream home aesthetic. She was very creative, skilled, and experienced in interior design. She helped me select the colors, materials, and finishes that matched my taste and personality. She also gave me valuable advice on what was considered in and out of style. Even after we moved in, we had excellent customer service. Any issue we had, Tony and Neal knew exactly what to do to get it done. They were very responsive, courteous, and reliable. They resolved any problem quickly and effectively. Overall, KB Home is a great company that delivers high-quality homes and exceptional customer service. I would highly recommend them to anyone looking for a new home. They made my home buying experience enjoyable and stress-free. 10/10! ... More

Always respond fast. Efficiently communication

tl;dr: Solid builder, trustworthy, no sneaky stuff, responsive, coherence among their internal teams, informative and transparent buying process. Recommended. Ours was almost an impulse buy during a very wrong time to buy a house. I am pretty happy it turned out to be an almost perfect decision. We were a lot apprehensive, at times worried, and yet Wendy, Luis, Melanie, Elke, Joe, Vanessa - they all stood by us, guided us through the maze and voila! we ended up owning our (almost) dream home after about 2 years of house-hunting. Initial Days We had been looking for almost 2 years, visited the model homes at Lotus/Lily, had lost hope when Wendy said “oh wait, there is another plan which does not have a model but I can show you a house we are building now”. We saw the unit, were impressed by it, she offered an excellent deal on a new unit and then and there itself we decided - this is it! The design process and choices were excellent, their default configurations often good enough in most cases. We were guided gently through the various steps, Wendy communicated constantly helping us avoid several long trips to the office/site. Build The build quality is exceptional of the structure, flooring, electrical, roof, painting, carpentry etc. The Cabinets and Plumbing were good as well. Timelines slipped a bit here and there due to unforeseen events, but we were kept aware of everything in advance so none of it came as a shock to us. Towards closing, I know that the team pushed hard to meet the deadlines, often going the extra mile (like working on auxiliary power when utility company delayed things). We were given the proper walkthroughs (KBHome has a published timeline plan for each house apparently) at the right times and were kept aware of the various things to be taken care of once we started living in here. Interfacing Entire KBHome team connected the dots for us, putting us properly in touch with the required external teams (Escrow, Mortgage, Insurance, County/State stuff etc.) and everyone we had interacted had the same quality of service that KBHome had! I never had to second guess a decision once we were on track. Melanie P worked closely with us and we felt like we were being helped by a close friend/family member. Similarly Christie and Hector from Shawna’s team (outside of KBHome). Move-In and Post Move-In Luis, Joseph made sure we settled in comfortably knowing there is nothing to worry about the build quality. Joe came in occasionally, we connected well and he explained all the ‘unexplained buttons and levers’ of the house. Luis had been with us throughout the process and I was often surprised by the amount of care they put into our house (they build so many - it was difficult to believe they could pay individual attention at this level). We had plumbing issues and a few paint marks and such - all were taken care immediately. Conclusion I would highly recommend KBHome to anyone without a doubt. Our friends and family are impressed by the quality and value, especially the value part. ... More

KB Home exceeded my expectations. They were easy to work with and my house is amazing!

Overall, I am very happy and satisfied with KB team. They're very professional and be with us from start to end with purchased process. Also, made all the process of paper works so seamless.