KB Home Reviews

Subdivision felt rushed and lacked attention to details

Great experience

Overall it was a great experience.

KB is no.1 in costermer satisfaction.They are a awsome group of people.

From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home.

The builders were rushed and did a poor job on details. They wouldn't allow me an additional day. I had to close on August 20th. If they had held off for another month, the issue I have wouldn't exist. The paint job is poor, the cracks in almost all corners in the Master bathroom weren't sealed. Cracked tile in the master bath and instead of replacing it the put grout on it. Wood around the island is not flush, it puckers in the corners. All these thing couldn't be seen unless looking very closely. I've had three different contractors from the time the building of my house to now. The last two have had to deal with all the issue that I've discovered. They're really good at helping with the repairs. I'm disappointed with the way my house was built. If I ever purchase another home I will be at the house everyday watching closely, unfortunately I wasn't in the same state. That was a downfall for me. The should be taking money off the amount I owe for the house, all the trouble i'm going through. ... More

Great home, will buy from KB again.

Every staff members, from construction to sales and loan services, were extremely friendly, courteous, and respectful. Their professionalism and knowledge were very helpful.

1. Credit from standard options that can be applied towards to upgrades - This is really not true. They do make it look its true on little things like the faucets that you can check outside but anything that goes in thousands and the exact model is not found in the stores they added at least a 50% premium mixing up with poor quality items. 2. Design studio's misleading sampling technique - sample items they showed in the design studio looks intentionally misleading. Flooring sample they have shown did not represent what they have actually installed. A small percentage of the difference can be acceptable but almost 50% of the planks installed were not the sample shown. 3. The house was delayed by more than a month - it can be understood if the the house is delayed by a month from the beginning of the construction. Sales reps told us the house will be ready in 2 weeks but it actually took 5 weeks. ... More

Thank you

Good community, they still have some issues to fix but they are working on it.

Really good.

Great job and what an easy process to buy a KBHome. It is definitely worth the money and great craftsmanship.

The house buying process was amazing. The communication between all parties made the process of buying our home a pleasure and an ease. Every question and concern was answered properly and dealt with easy.

We are pleased to move in to our new home in Elderberry, Portola Springs Irvine. We thank KB Home customer service of their responsiveness to our request of any touch up works that are needed once we move in. They know our concerns and schedule appointments quickly and have people come over to do touch up works. Thank you for the attention and courtesy that KB Home customer service has shown to us.

KB Home did a great job working with us and helping us even after we moved into the home. Their process was easy to use and they were usually quick to respond to issues we have.

Price per square feet is lower than the market, therefore good value for the money.

Trustable seller and great customer service experience.

Great everything

Very attentive and responsive. Really made the process great!

Working with Gena made me feel at ease from the beginning to the very end

Great location.

No comments

Excellent

We have had some issues with our Garage door some times working sometimes not & the contractor dies not want to either fix it or replace it Plus we have had issues with the smart thermostat not connecting with the app & not thereby smart once again not being supported by the contractor these issues need to be corrected with contractor interface