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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11813 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11813 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Issues fixed in Tim

  • Alfredo C.
  • Verified HomeBuyer
  • December 03, 2019
  • San Antonio, TX

I would like to thank Mr. Mario Luebano for helping with the small house issues. Outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good neighbor and good quality

  • Jose S.
  • Verified HomeBuyer
  • December 03, 2019
  • Katy, TX

Good neighbor and good quality

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Tweeks were addressed, Lots of nice little things and energy efficient

  • Michael N.
  • Verified HomeBuyer
  • December 03, 2019
  • Georgetown, TX

First off I dont like the pre-engineered lumber in the ceiling space, but all new homes are built this way. It prevents storing or walking in attic space. Second with all new homes there are tweeks that need to be addressed Travis and Ishedro made sure to take care of all these items. Third nice little features like the side fences go near the front of the house and options to add extra outlets and lights (like in the garage) were nice inexpensive options. Fourth our house (built 2019) is in an all electric neighborhood and our new energy star certified home lived up to its certification. Our ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pleased Homebuyer

  • Cornetha C.
  • Verified HomeBuyer
  • December 03, 2019
  • Riverside, CA

KB is committed to building relationships. From the sales office, superintendents, design center, customer service and closing coordinator communication was always effective. From start to finish we could not be any happier. We visited several other competitors and by far KB Homes offered everything we desired. Tonya B. In the sales office worked hard for us and represents the vision of KB. We are so grateful we achieved our home ownership dream with this builder. The craftsmanship of our home is solid and well built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB HOMES

  • Jancy M.
  • Verified HomeBuyer
  • December 03, 2019
  • Pearland, TX

Great group of professionals.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall everything worked out eventually....

  • Ryan J.
  • Verified HomeBuyer
  • December 03, 2019
  • Apopka, FL

There was some last minute mess ups or things that were done at the last minute. Some stuff that was rushed that I didn't bother them to fix. Figured it was being "picky". I wish on some things I would have asked or spoken up about. Examples: My grass is really spotty and I have to pay to water extra because it was neglected when put it. 2: They messed up on my front porch and had to repaint it and paint is all over my mulch. 3: The different colors on the house is uneven and not straight( sloppy). 4: Some door a slightly crooked and need to be fixed still.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very Satisfied

  • Tony S.
  • Verified HomeBuyer
  • December 03, 2019
  • Firestone, CO

Everything was done as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Joshua T.
  • Verified HomeBuyer
  • December 03, 2019
  • Uhland, TX

First time homebuyers and it was a great experience! Kb definitely answered all questions and helped us out along the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Helpful sales staffs.

  • Yuju C.
  • Verified HomeBuyer
  • December 03, 2019
  • Hayward, CA

Helpful sales staffs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Constantly aggravated

  • Lawrence S.
  • Verified HomeBuyer
  • November 30, 2019
  • Surprise, AZ

Check your build daily the contractors hired are unskilled labor

KB Home responded:
Hi Lawrence, I'm very sorry that you're disappointed with your experience. Please email us at CustomerRelations@kbhome.com with your information and we will ensure a representative reaches out to you as soon as possible. Best wishes -Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful Experience

  • Stephanie Y.
  • Verified HomeBuyer
  • November 27, 2019
  • North Las Vegas, NV

Everyone was polite and professional. I worked with a great group of people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, good communication and attentiveness

  • Shawn M.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Great experience, good communication and attentiveness

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Integrity, friendly great salespeople and customer service all

  • Mutallib M.
  • Verified HomeBuyer
  • November 26, 2019
  • Orlando, FL

Integrity, friendly great salespeople and customer service all around.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice

  • Alfred B.
  • Verified HomeBuyer
  • November 26, 2019
  • Winchester, CA

Maybe have a backyard landscape option

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price, regular workmanship, ok materials

  • Edgar G.
  • Verified HomeBuyer
  • November 26, 2019
  • Katy, TX

You get an ok house for a good price, but be very careful with the builder contractors they will leave a mess and to make them to clean after is very difficult, other than that you get a good place to live for an affordable cost.

KB Home responded:
Hey Edgar, thanks for your feedback. Regarding the mess, let us know if we can be of any assistance at CustomerRelations@kbhome.com. –Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Great company

  • Amanda K.
  • Verified HomeBuyer
  • November 26, 2019
  • Mesa, AZ

Great company

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love the home.

  • Kamal O.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Love the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Simple buying process. Beautiful home built.

  • Ethan H.
  • Verified HomeBuyer
  • November 26, 2019
  • Las Vegas, NV

From start to finish, the purchase process with kb was simple. The staff was incredibly knowledgeable and friendly. In the end we have a beautiful home and we are proud to have gone with kb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2019
  • Elk Grove, CA

Not the best quality materials overall. A few dings and marks already after only 1 month.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Excellent

  • Cristian V.
  • Verified HomeBuyer
  • November 23, 2019
  • Goodyear, AZ

The process was simplified, easy to understand, knowledgeable staff, efficient , excellent follow up, and definitely recommended to all family and friends KB Home is the way to go in new builds. We have done our full research and we couldn’t have made a wiser decision to choose KB Home as our first home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'd recommend my friend to join KB Home Family! My experience with KB is more than perfect!

  • Nuoi V.
  • Verified HomeBuyer
  • November 22, 2019
  • Round Rock, TX

I'd recommend my friend to join KB Home Family! My experience with KB is more than perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Samuel R.
  • Verified HomeBuyer
  • November 21, 2019
  • St Johns, FL

We got a great home. Our sales person Angie and Contruction Manager Brian where on top of everything. I would definitely recomend a KB Home. There were some minor problems that were fix right away. The best thing was getting our home ahead of time. Thanks Angie and Brian for a great home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Riverside, CA

KB Home built a modern home which I can expect to last for a long time. I am glad that I purchased a home from them, as they have exceptional customer service as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5