KB Home Reviews

I would not recommend KB homes to anyone.

The experience started off a little troubling dealing with the sales office. Once we showed serious interest in a new home purchase, every thing everything was suddenly rushed. Hurry and give a deposit, hurry and sign mountains of paperwork. Always giving me deadlines. At one point I, asked for an extra day to have my attorney review the contract for the lot/future home. The next day I received an email from the sales office telling me our contract was void, that our lot was now back on the market and if I wanted to restart the process, the cost of the lot will go up $2000! Another thing that seemed rushed was picking options on everything. I don't feel you can make all of your decisions in one sitting and be confident in those choices. There should allow more than one session at the design studio so you can be sure you are happy with your choices. During the building process we would stop by and check on the progress. The framing seemed fine. I do not know all the codes the have to follow so I assume the framing is good. But seeing the drywall going in, I started noticing obvious concerns. There were places that broken sheets of drywall were installed and cut outs around outlets and switches were huge, to the point that they had to fill with mud because outlet and switch covers would not be big enough(many were like that after texture and paint). Maybe this is standard practice in the construction industry? I don't know. Then the part that truly matters, the finished product that everyone sees, was disappointing. The paint job was sloppy, workmanship is poor. Outlet covers and switch covers had paint on them or some places they didn't paint close enough so there is a noticeable gap with no paint. I found places when the window sills were painted, they also painted parts of the window frame and just left it like that. Couldn't they remove the covers and use tape to prevent this? Maybe they don't as a common practice in that industry? Again, I don't know. There are places where the baseboard is pieced together instead of just using one piece. I'm not talking about 6, 8, 10 feet or whatever length a full piece is. I'm talking about joints a couple feet apart. That would be fine but at least make a real attempt to hide the joint. Some of the cabinet were all scratched, doors scratched or with small holes all over. I could go on, but you get the idea. Obviously a very rushed job all the way around. This is in a home that costs about $500,000. At what price point do you get quality work??? I thought for that price, I shouldn't be seeing the poor work that I am. I do have to say that KB has gone back over and tried to fix some of the issues I raised. But when the overall workmanship started out poor, it is difficult to make it all good. Maybe I expected too much going into this process, but still very disappointed. ... More

I have lived in a KB home all my life. My parents have owned two KB Homes and when given the opportunity to purchase my very own KB Home came about, I was excited. Unfortunately, the experiences I have had were not the same as my parents. I expected more from a long time and reputable builder such as KB Home. For the amount of money I have paid, you would think the workmanship would be at the ultimate highest level. What was even more disappointing is the "talking out of both sides of the mouth" that occurred. I was told things probably just to appease me and then there was no follow through; totally "ghosted". What made matters even worse, one customer service person tried to coerce me into giving a dishonest review, when I only spoke the truth from my experience, and because of that review, I was told they would not be doing something they said they would do, which I ended up having to come out of pocket for. Furthermore, I have taken to managing the "fixes" needed in my "new" house and currently working with a great person from another department to get things taken care of. ... More

I felt like I was lied to over and over by the district manager the regional manager sales and so on I had a horrible experience

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

I am unhappy with my KB Home. The home was quickly built and it shows. My walls are not straight and the interior paint is horrible. I will not buy another KB Home in the future and can’t wait to sell this one soon.

Poor design, sloppy workmanship and insufficient equipment. Entire experience has been a case of ‘over promise and under deliver.’

Buy at your own risk

Not what I inspected I could of bought a modular home for cheaper and better quality

You guys need to do a better job on everything

After closing every turned out horrible with kB home representatives

Very sad and upset that we failed to read all the poor reviews about KB home, the problem seems to be that they used super cheap material and cheap vendors and kick passing the buck to someone else. We have 6 windows that are failing out of 14 windows, that's almost 50% that's 43% of our windows are leaking and leaking badly at that. One room already had drywall cut out and replaced due to the leaky windows. Before you buy KB let me tell you about Green World Windows, You really need to search Green World Windows, you will be shocked about how bad their quality is. Then to make matters worst, their customer service isn't very reliable. Imagine 6 windows leaking indoor home and it gets the wood window sill wet and drips down on the drywall and flooring. been in this brand new construction townhome now for 1 month and had Green World Windows out here 3 times so far to fix windows and still 6 of them are leaking. Anyone have any advice on what we should do? ... More

I had a terrible experience, my house was delivered missing things to do, on the day of my closing there was no CO. They still have a lot of things to finish in the house and after I gave the bad review after 30'days. Everyone disappeared. I don't recommend that you buy a house with KbHome. Not to mention that the Sales Vendor doesn't understand anything about the place because he was asked before if he was allowed to park the cars on the street, and he said no. But in fact there is nothing that prohibits, because the street here is controlled by the city!

When they deliver the property , process is unprofessional, didn’t like the way sales office did , I don’t even have my mailbox keys

Your company suck. Wouldn’t tell my worst enemy to buy from your company

All electricity and water have problems, insects throughout and outside. I tried to contact but they were too late to fix them

We were promised moon but then during closing things were still not done. Commitments were broken and no communication whatsoever

Appliances are not working. Build quality is really bad. Even after 2 months closing still lot of issues.

My experience with KB homes since closing on my home has been absolutely terrible. Can't get anything resolved. Workmanship is geeible as things are starting to fall apart 2 months later. I am extremely disappointed

I would never recommend KB to anyone not after the experience I’ve had if things would be done right the first time by KB home builders you wouldn’t have these issues you’re lying to your clients you’re lying to your buyers. You’re doing things that are not correct you’re cutting corners just to save money in the long run. It’s gonna end up costing you more. You are unfair and unethical. Shame on you.

Too many issues to list, workmanship is subpar, KB says they will send back contractors to make repairs and nothing gets followed up on. Disappointed, just bought the home and considering trying to sell it.

House was 3months late and was dirty didn't clean alot of issues with house paint broken window garage is a mess leaking breaker pooping just bad work all around I was promised to fix garage never fixed it saying they can't.....

Bought house based off model home, before home was even built. Closed on home, late by the way, only to find out I have a 4’ tall fence in back yard on one side. (HOA walkway side) so now I can not have a dog bc it will jump the fence. I have absolutely no privacy in back yard at all. It’s on a major walkway so everyone passing by can see into my yard unless they are under 4’ tall!!! The home quality is cheap. Similar to CBH Corey Barton homes is known for building homes with the cheapest materials. When I brought this up to the kb rep, he said they had to do this bc the city had a “clear view” fence requirement for some of the houses. So I walked next street over and found these fences in the same type of walkway area that satisfy the “clear view” requirement. It is a diff builder. Should have bought from them!! Unable to post a pic. But fence is basically 4’ tall and then the last two feet in height, are pickets with 4” spaces between them so you still can have a “clear view” fence per city requirement. I checked w Boise fencing and this is about $2-$3 a LF diff. Minus whatever bulk discount they get for doing 6k LF of fencing in the development. My house is about 60LF so that about $120-$180 total so I can have a dog in the home I bought. The drainage doesn’t get rid of water. I have standing water all over the back yard. It just shows that they hurried and built this with the least amount of care and as fast as they could. ... More

The doors are crack and they just trying covering and the floor has little dots of paint and the walls have touch ups as well and if it’s a brand new home everything has to be new no tounch ups

Worst experience ever don't buy a home from kb