KB Home Reviews

Some of the finish work is a bit sloppy, nothing major put details that really should be done better. Very long response times for some warranty issues that should be very simple to resolve.

Items on my home were not fixed in a timely manner and are still open

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

Overall, the home was constructed well. That said, greater focus on small details would have made it better. One example is the placement of the water pipes underneath the master bath sink. The placement takes usable space away from the interior of the cabinet. On the positive side, Rory and CJ have been great in quickly responding to issues.

KB Homes Cust Service is out of the world !

Gena our sales lady was very knowledgeable and attentive to our needs and questions and very thorough during the purchase process of our new home.

We had an awesome experience from start to finish and beyond. Everyone from David to chad to Jason was attentive to our needs and requests throughout the entire process. We can’t say enough great things about the whole kB team.

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

I always felt I was treated by people.

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions

Thank you

Very happy with the entire home building process.

We generally love our house, but getting certain issues taken care of is tainting the experience.

KB homes pricing is very affordable, best in the market out there.

Home should have been inspected for issues prior to my walk thru. There was a obvious electrical issue with the fireplace ( live wires laying inside the fireplace) that was a safety hazard. Was not fixed until we were in the home for 3 weeks.

Nothing but 5 stars

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

the foam outside is terrible and the plants were not very well taken care of, but overall the house is fantastic.

KB homes representatives were always at the disposal of the families purchasing questions at all times and conditions.

The house style and materials is best

The whole home buying experience with KB Homes was wonderful. I didn't feel any pressure during my home selection process. The sales representative was welcoming and informed as to what KB Homes had to offer in their homes. I didn't feel any pressure in making a selection. The whole loan process went smooth and easy. My loan officer was prompt to respond to the questions I had. Our construction supt. was wonderful to work with, he always kept me updated on every phase of our home construction. My visit to the Design Center was great. Design Center representative presented many options for upgrades available for our new home. I felt the final choices we made fit our needs. Upgrades were good quality and pricing appropriate for any budget. At close of escrow, the whole KB Home buying experience was awesome. Such a good feeling to get my keys and move in to our beautiful new home. ... More

Easy home buying experience.

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!

Good service