KB Home Reviews

We recently had our dream home built by KB Homes, and the entire experience was outstanding from start to finish. Their professionalism, attention to detail, and commitment to quality exceeded our expectations at every stage.

Kb homes is the best .

The KB Homes did a great job for me. The team was efficient and quick. I am very happy and satisfied with the services. Definitely, I will recommend others as well.

This could not have been a better experience for me and my family. From start to finish the entire team i.e. sales, contractors, design studio, just incredible! Michelle and Mark kept us updated weekly on the progress of our home and are amazing! My finance team, Lisa and Tracy walked me through everything with patience and helped me understand everything in regard to my loan and the entire process! We are incredibly grateful we chose KB homes!

There were multiple inspections with inadequate follow-ups and delayed communication. Due to several issues, we had to initiate follow-ups each time, as there appeared to be a lack of interest and initiative from the builder’s side.

Not so good, uncomfortable experience , slow to response, I won’t buy from the builder any more

Like all homes we ran into a few issues but Eli made this experience really easy to understand and work through. He’s been a huge asset and I would buy again

Diane, KB Sales Rep, was 100% consistent in communication, setting expectations, follow up and overall helpfulness. Paul, our Construction Manager, the same, answering all questions and consistently updating us during the construction period. After move in, their follow ups on satisfaction has also been great!

Thank you for having an amazing team. Team made us feel we are home

It was prompt responses to my service requests. David did a good job.

I feel fortunate that we went through the homebuying process with a great team of people! Kirin, Anthony, Lisa, Tracy, and Ryan all worked to ensure we had a stellar experience!

Fantastic experience from touring to signing.

Everything was awesome everyone was as friendly

KB Homes was a great new build home experience. Easy to work with, lots of personalized options. They aren't your typical cookie cutter homes. Everyone in the neighborhood has a different design! It's great!

I had a great experience with both Lauren (on-site agent) and Lauren (construction site mgr/NHO). They were both so responsive and helpful. Mary Ann (loan officer) made the purchase seamless!

The team from Kathryn, Issac & Anthony are amazing. Issac is outstanding 100% committed to the customer. Issac’s dedication to our happiness & any concerns we have is met with such prompt attention we are blessed to have him as our construction manager.

My experience with KB Homes overall was great working with the finance team to get my mortgage up to the builder and now with the warranty individuals at are in charge with fixing any issues. I have. Everything was outstanding.

Overall, I had a positive experience with KB Home. The team was very accommodating, responsive, and professional throughout the process. They showed a genuine effort to understand and meet customer needs, and their follow-up and communication were consistent and reliable. The quality of materials used in the home itself is solid, and it’s clear they value good workmanship. However, I did feel the process was a bit rushed at times, with pressure to stick to tight timelines. It would have been helpful to have more flexibility to carefully consider decisions along the way. Also, while many options were great, some upgrades felt lower in quality than expected, so I recommend choosing upgrades thoughtfully and asking detailed questions before committing. That said, KB Home’s commitment to customer service stands out, and I appreciate the effort they make to support homebuyers throughout the journey. ... More

Noticed crack in bedroom window. Informed salesperson, who stated the replacement window was on order. During homeowner orientation, noticed blinds were placed over broken window. The Superintendent of construction was not aware of the issue. So, who ordered the replacement window? Was not made aware of non-delivery of mail. Was informed by different salesperson, 2 weeks after closing of mail delivery issue only when I inquired about time of delivery. This information should have been disclosed at closing. Two months after closing, still have to go into post office to retrieve mail. Such an inconvenience. Overall, good price for value paid. ... More

It was awesome, they are so knowledgeable,accommodating! It was nice experience!

Everyone professional and helpful throughout process.

Great experience in overall, the building quality is as expected. There are some very small things, I decided to take care myself (paint retouch, doorbell button installation, concrete in the ramp, water dripping from a pipe).

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

Many materials are damaged like countertop, kitchen sink, bathroom tubs, mirrors and because they are already in place, it's not possible to swap out so after care team worked hard to help me fixing those. Unfortunately many items weren't fixable so I'm stuck with looking at those damaged fixtures everyday. Quality of workmanship was bad, too. All the doors are not sanded well enough at the bottom and some didn't line up with the door handle hardware so had problem close fully. Painting was crappy with many running over drip marks on the baseboards. Tiles in the bathrooms are not leveled so some areas had a bigger gap from the baseboard. And the shower tub had many scratches on the outside. Walking showers didn't have enough space carved out for shampoo and conditioner. Overall, it just does not feel like a million dollar home. ... More

I had a terrible experience, my house was delivered missing things to do, on the day of my closing there was no CO. They still have a lot of things to finish in the house and after I gave the bad review after 30'days. Everyone disappeared. I don't recommend that you buy a house with KbHome. Not to mention that the Sales Vendor doesn't understand anything about the place because he was asked before if he was allowed to park the cars on the street, and he said no. But in fact there is nothing that prohibits, because the street here is controlled by the city!