KB Home Reviews

Johnny was very responsive to when our house needed repairs and really amazed at the high quality service! Well done!

We just moved in our new home a couple of days ago and everything seems to be fine. We had 1 bedroom door that didn't fit right and they will send someone to fix it.

Everything went smoothly. Very pleased with every staff member we came in contact with.

Home had two issues that should have been identified and addressed during quality checks. Very disappointing. Issues have since been addressed but it took quite some time. Water was not turned back on to dishwasher after installation causing motor damage and changing a lightbulb led to power outage in two rooms, one of which a bathroom and the other a home office. Electrical company used by KB is not reputable, professional or timely.

The guys who sold us the house and built it were the best! More than what we could have asked for

Everyone assigned to my account was very diligent and would communicate any issues or delays foreseen. Very happy with my new home.

Great Community, really friendly sales counselor, loan counselor and project managers.

Your customer service representatives is not very active on following up on the issue on the house discrepancy safety discrepancy !!example thermostat programming (?i have to learned it on my own!! Same issue on the outside light programming!! He is not very responsive !!

Great experience buying with KB. Was good to have everything we needed under one roof. Very attentive staff who listened to what we needed, from the Sales team and the interior design studio to the building and closing team. We love our new house.

The whole team from start to finish was excellent

Ever since the beginning of the sales process to eventually closing and now moving in to our KB Home, it has been nothing but easy and I have felt like everyone genuinely cares for our best interest.

Great teamwork

I think the quality of materials and workmanship could have been better. KB should have given more options for selection and included additional standard options for appliances and fixtures compared to other builders in the area. Also the floor plan could have utilized more space upstairs when compared to the total build up area. Overall satisfied 1st time home buyer. I got the product what I have paid for.

Great experience

very satisfy

My wife and I are very pleased with our expectations as to what we received. The people that helped us went above and beyond, I really only have great things to say about the people, and that helped us tremendously as this was our first home buying experience.

Excellent house builder

My husband and I have been looking for a house for the better part of 2 years. We started building with another company and had a terrible experience. The quality of materials, the customer service, and the overall experience with that company from start to finish was a nightmare. We wound up backing out of that house. We were really nervous about building a home after that, but KB put all of our worries at ease. Every single step of the process was explained to us and every single person was completely transparent. They encouraged us to ask questions and be very involved with the process of building our home. It was such a night and day difference. We love our new home and we are so grateful that we went with KB! ... More

Everything went faster then anticipated, workmanship is great. Would recommend to a friend

We had an awesome experience with our KB Team in Richmond Texas. The sales representative, loan officer (all the team) and the superintendent builder were very active, attentive and responsive. They listened our needs and guide us through the whole process, we had a third party inspector performing a review of the property. The builder accepted and correct all the findings promptly and efficiently. Cecilio, Quint and Jeremy thank you very much for an awesome service my wife and I are very happy with the the process and with your performance. Kind Regards

Everything up to closing on the new build was flawless and without issue, and even the small issues when the final walkthrough/acceptance was done was responded to in a quick manner and resolved.

great team effort on all participating in the process. I RECOMMEND K B HOMES FOR FIRST TIME BUYERS.

Great Team at Daybreak

Our home is what we wanted, your design studio was optimal in helping us make this home what we wanted..

All personnel I interact with were very accommodating. Thank you! window measurements are not the same on same window sizes. front grass lawn were dying, 60 percent weeds.