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KB Home

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10901 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10901 Reviews in All Areas

Star Rating Breakdown

5 ★ 7789

4 ★ 1510

3 ★ 789

2 ★ 430

1 ★ 383

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Go anywhere else for a new home!

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2018
  • San Tan Valley, AZ

I still have stuff that needs to be fixed from our ten-day walk-through and before we even moved into our home, We have been in our home for over a month. Our closing date continued to get pushed back because of KB’scontinued negligence . When we moved in they forgot an inspection so we had no insulation in our home till they figured out they messed up. Their communication skills are absolutely right, we had no idea who we were supposed to contact when one of their employees moved onto a different company. Nobody attempted to call or contact or let us know anything that was going on during ...

KB Home responded:
Hi, Raul, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -Lynn

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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