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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11804 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11804 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Happy Home

  • Ramon S.
  • Verified HomeBuyer
  • April 17, 2019
  • Van Nuys, CA

Very comfortable. Temperature in Home stays in mid 70’s without much use of heating/cooling. I receive positive reactions from guests about design of the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy KB Apex buyer

  • Jar C.
  • Verified HomeBuyer
  • April 17, 2019
  • San Jose, CA

kB builder provides top value to meet my standard and beyond. I’m quite happy for the purchase and delivery.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our contractor was/is amazing.

  • Jessica S.
  • Verified HomeBuyer
  • April 17, 2019
  • San Antonio, TX

Our contractor was/is amazing. The title company KB homes uses is horrible and I'd say choose your own but the house and the contractor is what truly sold us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process

  • Stephanie D.
  • Verified HomeBuyer
  • April 16, 2019
  • Richmond, TX

The whole 6 month process of building our 1st home was easy and smooth. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The staff of KB Homes are very courteous and humble

  • Inderpal G.
  • Verified HomeBuyer
  • April 16, 2019
  • Stockton, CA

The staff of KB Homes are very courteous and humble

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

7th inning

  • Ross D.
  • Verified HomeBuyer
  • April 16, 2019
  • Cave Creek, AZ

Wall outlets! Most new home buyers have tv’s mounted on the wall. Please in the future, elevate the electrical and cable outlets.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommended

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Pflugerville, TX

It has been an amazing experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home at a great price in California

  • Jesse J.
  • Verified HomeBuyer
  • April 16, 2019
  • San Jacinto, CA

If your picky about a few things let it be known before the construction begins. That way it’s done to your standards.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • North Hills, CA

We love our new home and feel that we got much more than what we paid for!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB are Great builders and do everything they promise .

  • Laura M.
  • Verified HomeBuyer
  • April 16, 2019
  • Austin, TX

You will be very satisfied with KB builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service and product

  • Thomas S.
  • Verified HomeBuyer
  • April 16, 2019
  • Las Vegas, NV

The buying process with KB was great. Very smooth. Our superintendent Ben was great and very attentive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a great experience working with kB home. All the people that was involve in purchasing my house had a good customer service

  • Juan C.
  • Verified HomeBuyer
  • April 16, 2019
  • Katy, TX

Any question and doubts you have,, don’t hesitate to ask.. kB home is very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mmmm

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Venice, FL

Great construction materials but final repairs and logistics issues not resolved properly in time.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

poor

  • Anthony S.
  • Verified HomeBuyer
  • April 16, 2019
  • Surprise, AZ

I am not happy with any of the process... noises from plumbing above my office, water settling in the yard, tiny little plants in the front yards, as well as its been 2 months and our sidewalk still has huge cracks with no indication when it will be fixed..the drywall, when the light hits it has wave shadows.....as well as my garage door was so noisy If I hadn't caught some of this it would have just been left with very little quality assurance.

KB Home responded:
Hi Anthony, We are sorry for any frustrations with your home. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. – Brian

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Very happy with my house.

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Sacramento, CA

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great sales team

  • Stephen M.
  • Verified HomeBuyer
  • April 16, 2019
  • Stockton, CA

Great sales team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Customer Service and Support Team

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Orlando, FL

The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Poor paint job!

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • North Las Vegas, NV

Poor paint job!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Caring and responsive home builder

  • Lise H.
  • Verified HomeBuyer
  • April 16, 2019
  • Surprise, AZ

Very nice experience buying this home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not Perfect, but we are satisfied !

  • Robert S.
  • Verified HomeBuyer
  • April 16, 2019
  • Punta Gorda, FL

Overall, we are happy with our purchase. John, the site manager, was very attentive to our needs and questions. Also, Angela, in sales, was a great help and very personable!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great experience, Ed is fantastic!

  • Maria A.
  • Verified HomeBuyer
  • April 16, 2019
  • Mesa, AZ

Overall great experience. Ed really educated on the areas that I needed to know from a sales and product view and I’m really loving my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Lee was outstanding

  • Lori P.
  • Verified HomeBuyer
  • April 16, 2019
  • Las Vegas, NV

Lee was outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Deservingly high marks.

  • Judy K.
  • Verified HomeBuyer
  • April 16, 2019
  • Georgetown, TX

Deservingly high marks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Quality of home is very good.

  • Steven G.
  • Verified HomeBuyer
  • April 16, 2019
  • CASTLE ROCK, CO

Quality of home is very good. Customer service since closing has been outstanding. Cleanliness of work site and new home at closing was an issue.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

I bought KB Home for first time and was very pleased with service provided by Sales, loan mortgage and Services teams.

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Milpitas, CA

Overall will recommend KB Home any day.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5