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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11804 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11804 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Helpful House Buying

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2019
  • Las Vegas, NV

As a first time home buyer, it was a great experience all around.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - I love my KB home

  • Martha A.
  • Verified HomeBuyer
  • March 05, 2019
  • Leander, TX

I love my KB home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Was pleased with it and over all experience abd i would recommend

  • Joseph S.
  • Verified HomeBuyer
  • March 05, 2019
  • Hutto, TX

Was pleased with it and over all experience abd i would recommend to anyone who may ask!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my Home!

  • Gerardo G.
  • Verified HomeBuyer
  • March 05, 2019
  • Houston, TX

KB has been amazing throughout process, they go the extra mile to ensure we are happy with our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great community!

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2019
  • New Braunfels, TX

Great community!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I have good experience with my home and I love my house

  • Francisco G.
  • Verified HomeBuyer
  • March 01, 2019
  • Manor, TX

I have good experience with my home and I love my house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Supreme Value for a Reasonable price

  • Aleksandar J.
  • Verified HomeBuyer
  • February 28, 2019
  • Las Vegas, NV

I moved into my new KB Home in December and I have nothing but the best to say about my experience so far. The home is great quality and I am happy with choosing KB Home as my builder. My living space is great and well planned out, home efficiency has surpassed my expectations, and the sound reduction I've added to my home is great. Customer service is good and they are always available to help me through any questions or minor issues I encounter. I would highly recommend purchasing a home from KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience for First time homebuyers

  • Krystal D.
  • Verified HomeBuyer
  • February 28, 2019
  • San Antonio, TX

Juan the construction manager was great through the entire building process. He addressed any issues we had right away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A-H At Home!

  • David Y.
  • Verified HomeBuyer
  • February 28, 2019
  • North Las Vegas, NV

This today is a welcoming place to build and reside, in why I felt I should go ahead to buy this house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our construction manager Richard has been amazing!

  • Ashley G.
  • Verified HomeBuyer
  • February 27, 2019
  • San Antonio, TX

Our construction manager Richard has been amazing! He still calls to make sure everything is going ok with our home and we are satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far so good. Not super responsive, but that's how things work in the bay area I guess

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2019
  • Milpitas, CA

They were not super responsive after the contract was signed. Also, once the home closed, the responsiveness dropped to 0. There was no guidance on whom to contact in case of unforseen situations. However, it's been just a few months since the home was ready. Let's see how things go as the home ages.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - The cement in my driveway and sidewalk in front of my house did

  • Karinka P.
  • Verified HomeBuyer
  • February 27, 2019
  • Tucson, AZ

The cement in my driveway and sidewalk in front of my house did not cure property. It is gray and speckled when every house on the block and around the corner is white. It’s not right.

KB Home responded:
Hi Karinka, we are sorry for any frustration. If you have not already contacted Customer Care regarding your driveway, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Great experience

  • William M.
  • Verified HomeBuyer
  • February 27, 2019
  • Porter, TX

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Real estate agent is the key to a home purchase!

  • Joel D.
  • Verified HomeBuyer
  • February 27, 2019
  • Brentwood, CA

Real estate agent is the key to a home purchase! Look for someone with a heart!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overpriced

  • Anonymous
  • Verified HomeBuyer
  • February 22, 2019
  • Round Rock, TX

Bought our home for the location. Not for the builder (KB). Not trying to be rude but honest. The house is one mile from our Church.

KB Home responded:
Hello, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – Brian

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Great Home Buying Experience with Well Trained Team!

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2019
  • Round Rock, TX

Great use of technology to share with you pics of the progress of your home ! Did complete the home build up on time as per the deadline. I also recommend the quality of energy efficient home feature. Post follow ups after you move in to address any concerns. Home Orientation educates first time home buyers about the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Many issues

  • Sharene C.
  • Verified HomeBuyer
  • February 21, 2019
  • Las Vegas, NV

Many issues

KB Home responded:
Hi, Sharene, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss these issues, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Happy with my new home

  • Edward B.
  • Verified HomeBuyer
  • February 20, 2019
  • San Antonio, TX

Thanks to Adrian our sales guy and Alan and Charles the construction team we are in our dream home!! Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I have found issues in the quality of the work done and not so

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2019
  • Houston, TX

I have found issues in the quality of the work done and not so great explanations for the issue.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Outstanding

  • Karl O.
  • Verified HomeBuyer
  • February 20, 2019
  • SAN ANTONIO, TX

Outstanding services provided by project manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good home

  • Jason W.
  • Verified HomeBuyer
  • February 20, 2019
  • Humble, TX

Good home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Tony stepped up and took control and did a fantastic job

  • Andrew S.
  • Verified HomeBuyer
  • February 20, 2019
  • Gibsonton, FL

Tony stepped up and took control and did a fantastic job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Summary

  • Florence S.
  • Verified HomeBuyer
  • February 20, 2019
  • Castle Rock, CO

Builder does not listen to suggestion. Afraid to spend an extra 50 dollars

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Great floorplan and salespeople.

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2019
  • Las Vegas, NV

Great floorplan and salespeople. Everyone was professional and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First home buyer

  • Dick S.
  • Verified HomeBuyer
  • February 18, 2019
  • Las Vegas, NV

KB Homes staff has been warm and supportive throughout the construction review and move-in process. They consistently have been informative and quick to respond to any questions or repair issues that need attention.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5