KB Home Reviews

Excellent sales agents and excellent price.

This was the first (and probably the only time) I have had the opportunity to purchase a brand new home. My sales person was very knowledgeable and responsive. She was able to quickly get the answer to all my questions. There were a couple of small glitches I found, but they were addressed and taken care of right away. I especially appreciated the weekly status update. I was able to go over to my home site to verify that things were the way I wanted during each phase of construction.

We had been in the new house 3 weeks and had two separate leaks in the Master shower. The gutters are not even joined at the corners. The quality of the drywall finishing is fair at best.

Whole staff are nice and helpful when I need something to fixed the ladies always was there to help Me.

Overall pretty great experience from start to finish!

The appliances and toilets are shoddy, the cheapest that they could put in. Toilets have to be flushed twice, Plumber came out and said it was the cheapest model of toilet. Bad water pressure. Back wall is 6 feet tall outside, but we can see into each others houses. Going to have to pay to have 2 more rows added (after HOA approval). Should of been added by KB Homes, since there is no privacy and considering we had to pay $5,000 more for our lot location. The garage was set up too high and there was a sharp incline, not able to get cars into the garage. That since has been fixed, but should of been done correctly the first time. ... More

The process of building with KB Home was so much easier than I thought it would be. There are not enough words to Express how thankful we are to the entire WOW .

The "KB" staff is really awe some before, during and even after the home purchase. They keep every promise and go out of their way to enlighten and keep their customers happy in every step of the whole home buying process. Keep up the great work!!!

I'm very disappointed that internet access is still not available on my street. If I'd known this, I would not have bought with KB Homes.

It was a good home buying experience.

I have purchased quite a bit of KB homes within the last 8 months. Mario, the construction superintendent, has been the best I have dealt with. He is very responsive, knows his stuff, and cares about guest service. He has really gone out of his way to make me happy in my purchase.

KB homes has an Excellent set of team members,we were very well helped at every stage of the buying a house followed by an amazing customer service.

We first moved in right after Xmas and before the new year. There were some slight issues but all were fixed promptly and professionally. My wife and I could not be an happier with our house and our experience with KB Homes.

Home buying experience was pretty painless. If issues come up, write them down and KB takes care of it

Just buy with kB and they take care of the rest

Love my home

There home was not done the right way when you walk the floor make noise the front door it not straight the wall is not straight the concrete also not straight. I wouldn’t recommend any one to kB home

Great price but some of their material aren’t the best with their comercial home building over all I’m happy

I was kept informed of the progress through texts and meetings and they encouraged site visits to track process. In the end all of the choices I made were implemented as promised. Some advice for those thinking about a new build. Demand information in advance on the choices you will be making in the design studio. You only have a short time and you are stuck with the decisions you make.

Dont get any upgrades. The materials are cheap and fit and finish is horrible.

Work closely with design and pay attention

Management at KB Homes were very unhelpful and inefficient. Problems still persist with home more than 3 months after closing and the company is slow and inefficient in their resolution.

Great attention to features we wanted in our new home. Two visits to design center to chose and finalize selections. Would buy KB again. They build a good house for the money.

After closing every turned out horrible with kB home representatives

Our sales representative (Kevin) was phenomenal. He kept us informed through the whole building process . Moving from another state , it was helpful to receive picuand updates. The design studio was a helpful experience and everyone there was friendly and helpful. I didn’t understand why two visits were necessary but after the first visit it was clear that a second visit would be as important. During the building process our project manager as well as our sales representative contacted us weekly to inform us of the progress. The communication was exceptional.. it was a relief to us to receive this communication since we were living in another state at the time. The builders in house mortgage company was helpful in walking us through the loan application and closing process. Even the title company was excellent. We closed at a very busy season for them, yet they were friendly and provided refreshments and made us feel comfortable. When we did our walk through before closing we noticed several items that needed to be touched up or repaired, the project manager (Ben) assured us they would do everything on our list to make it right. He kept his word. After moving in the warranty guy (Daniel) scheduled an appointment to go over warranties and address concerns. He was amazing. These guys delivered. ... More