KB Home Reviews

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

I still have stuff that needs to be fixed from our ten-day walk-through and before we even moved into our home, We have been in our home for over a month. Our closing date continued to get pushed back because of KB’scontinued negligence . When we moved in they forgot an inspection so we had no insulation in our home till they figured out they messed up. Their communication skills are absolutely right, we had no idea who we were supposed to contact when one of their employees moved onto a different company. Nobody attempted to call or contact or let us know anything that was going on during the whole process. KB has in no way tryed to fix correct or make right any of the issues that we have had with them along the way. Their quality of workmanship customer service and overall communication is horrible. Go anywhere else but to KB. ... More

kB homes at all satisfaction but some issue are not solved

Good

KB Home and its team did a phenomenal job. We are very happy with our home and know that we made the best choice in builders. The entire KB Home team kept us in the loop throughout the whole process and made it super easy to follow and understand. Highly recommend!!

There are so many things that were overlooked, I wish that I’d had done better research into all the complaints with kB home before.

My husband and I had a great experience with KB Home orchard terrace. Susana was extremely helpful and always updated us on anything we needed to know. Kb home was very professional and it made our experience priceless on the purchase of our new home.

I love my new home

Very trusted, productive, and knowledge of a true builder

We had a great experience with KBHome in Longmont. We received a status call each week to keep us up to date on what to expect in the next week. Our questions were answered quickly and any concerns were addressed completely.

Sales staff (Theresa), GC (Glendon, Oz), warranty (Jaime)and design center (Jenna) personnel were great, responsive and awesome to work with so our scores don’t reflect on them in anyway. Current issues or qestions are dealt with quickly. Issues brought up to higher personnel during build were never corrected or solutions were never offer so we were stuck what we got. The renderings did not match our final product because that’s all we could go off of. The materials (stone, paint and elevation)were altered and not addressed with us on how it would “really” look. VP didn’t want to correct an exterior we didn’t like or select, or even offer another solution to any of our concerns or discrepancies, “sucks to be you” outcome. Poor customer service on her part and almost ruined our entire experience and considered very hard to pull out completely. ... More

We moved in less than 3 months ago and the walls and ceilings are already starting to separate and show visible holes. There are 4 additional issues that we have been waiting to get addressed as well.

Exceeded expectations. Great job

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.

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Excellence

The process was easygoing

Excellent

Great experience.