KB Home Reviews

My experience with KB homes have been pleasurable.

When they deliver the property , process is unprofessional, didn’t like the way sales office did , I don’t even have my mailbox keys

The entire experience of dealing with KB homes staff who we dealt with in purchasing the home has been exceptional. The only negative was with the title company which required us to have to wait for two hours for the funds to be received after we signed all of the required closing documents.

Once I closed on the property and now moved on to working directly with the worker regarding warranties and all other matters- the entire experience became an absolute nightmare. I was mistreated because I scored the first part of my buying experience at 7 over 10- there’s an avid score system that KB send out to buyers after close of escrow. So from that point in order to get things done, including promises their employees made, I was required to first provide a score of 10 on their avid rating. I declined and expressed my concerns to upper management and was pretty curbed ever since. I sent out emails to their corporate office and that too made no difference at the time of this review. I even went as far to show text message communications between myself and their staff as factual evidence to support my claims - that’s too was swept under the rug. Currently, there 9 issue with my brand new home one of which is a huge concern for me- concrete with large pieces of metal pointing out that was hidden beneath bark by the builders. I have small children and fear possible lacerations to their foot areas if encountered. Currently waiting to see if the division president will follow through with having these issues fixed. ... More

From beginning to end, all of our experiences with each KB employee has been spectacular. In a world where customer experience has absolutely plummeted, KB Homes has maintained excellence. As a first time homebuyer, this made the experience much easier than all of the tall tales we had been told. From sales to warranty, everyone has been top notch!

Very responsive to questions and inquiries and some issues

It was a pleasure to work with KB. Things moved fast and they were pleasant and good with communication.

From start to finish, our home buying journey was absolutely incredible, thanks to the amazing team of Rolanda, Cindy, Heather, and Dennis. Each of them brought something special to the process, and together they made what could have been stressful experience feel smooth, exciting, and truly memorable.

Unbelievably simple, fun, exciting, genuine home-buying experience!

Everyone was personable and friendly. The experience was really great and even though we lived 4 hours away everyone kept us updated special thanks to Adrian and Ray they were outstanding

The buying experience was excellent. The superintendent is amazing and never hesitates to help answer any questions we have.

Your company suck. Wouldn’t tell my worst enemy to buy from your company

We purchased a home from KB in their Preserve at Culebra community. The build was the 3420. From the beginning until the end we stayed in constant communication with the builder. They were responsive and took ownership of any issues we found.

We are enjoying our new KB home. Brad, the sales consultant, was phenomenal. He was very educated in KB homes. He kept us informed, and helped in the home buying process and any concerns we had, he got them fixed quick. The home looks beautiful. Chris, the superintendent, was very nice and built a wonderful home. He was attentive to any questions we had. The only negative we had was the design selection experience, but when I told them my concerns, they were very speedy on resolving the issues. After her resolution, I have been happy with the overall design. Our customer service consultant Heather was wonderful. She helped us learn about the home and all its features. Overall, our home building process with KB Homes has gone very smooth. For a new construction community I would recommend KB homes. ... More

The seller took a lot of time to reply and help during the process. Stefano was on vacations, sick or day off when I need it. He did not help me when o need it he was more interested in new customers than the one with contract signed

Very helpful, answered questions and professional!

horrible workmanship. unfinished touches on the home. driveway and garage foundation already cracking before moving in amongst many other things. staff is nice but unfortunately building houses fast in mass equals low quality of the property.

I always dream of a bigger house since our kids are growing and they need their personal space As a father I have full filled my dreams from the time it was a land to a structure we came every week to look at the progress I cannot be any happier than what we got the only thing I hate is HOA I wish there was none of this,it seems like I am binded into a contract and it seems someone is watching you.

The team at KB Homes was always available for the many, many, many questions my wife and I had during our purchasing process and they were always patient with us.

We had a great experience buying our new home. The sales and support staff was helpful, friendly, and always kept us updated. Everything went smoothly from the beginning to the end. The house is well-built and exactly what we hoped for. We are happy and would definitely recommend KB Homes to others.

It was a pleasure dealing with everyone involved ,TERRY ,was and still is the grates t Rebecca ,and Eric ,,and a Miss Luna ,we special

My home buying experience was quick and easy and the KB team was amazing, they laid out all the steps we needed to take to make the process go smoothly.

What really stood out as far as the home buying experience was the prompt customer service and attention to detail that agents such as Malissa provided. Quality was pretty good for the price paid providing overall great value. Some of the standard options wear pretty good and the purchase price included several upgrades such as track lighting and a full solar system that couid cost tens of thousands extra. Finally KB Homes provides access to a Design Studio wherein you can go in and personally choose your upgrade options for flooring, kitchen cabinets etc; this was an invaluable experience.

Everything about KB home process was great

Very nice work done by kb homes. U am very happy to suggest to buy houses in kb homes