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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Good experience

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2026
  • BOERNE, TX

Buying a home doesn't come without its issues or things that go wrong, same goes for a new home. However, with KB, the willingness to come back, actually show up and fix items is something else. No issue has gone untouched, they make calls, and send workers to fix everything and have stood behind their work.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My experience with purchasing a KB Home

  • Bobbie K.
  • Verified HomeBuyer
  • June 03, 2026
  • Jacksonville, FL

The KB home sales agent, Leon was knowledgeable and professional and guided me through the home buying process from beginning to the end. He was always available if I had questions or concerns, and I appreciated his honesty and integrity. Dustin, the team builder, knew all the construction aspects of my new home. He never rushed me when I needed assistance, and answered all my questions to my satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB built us a lovely home.

  • Susan A.
  • Verified HomeBuyer
  • June 03, 2026
  • Denton, TX

Steve, our builder and Amanda, our sales counselor were excellent throughout the entire building process. Rudy & Olga were also outstanding. We have built many homes during our lifetime but we have never had such a responsive builder as the KB Team.We originally thought their “commitment page” included in the initial sales contract was merely a marketing strategy. But they fulfilled every promise. We couldn’t be more pleased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great progress reports, weekly updates

  • Jonathan Freder B.
  • Verified HomeBuyer
  • June 03, 2026
  • Las Vegas, NV

Buying process was easy, delivered on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was awesome from start to finish

  • Brock A.
  • Verified HomeBuyer
  • June 03, 2026
  • Commerce City, CO

Everyone was awesome from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great and Minimal Stress Experience

  • John F.
  • Verified HomeBuyer
  • June 03, 2026
  • Fuquay Varina, NC

We all know that buying a new home is a stress-filled process. You are investing a lot of money into a new home and possibly offloading your previous home. Our experience with KB Homes was very pleasant. There are several phases you will go through to get into your new KB Home. They are 1) the selling process of the home and property, 2) the sale of features inside the home - Design Studio, security, and electrical; 3) the actual building process, and lastly 4) the loan process. All four of these phases went smoothly, and I was very pleased when we closed on our new home and stepped foot ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication is outstanding

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2026
  • Jacksonville, FL

The entire experience of buying a home, from the initial walk in the door of the sales office to getting handed our keys, the experience has been great. The thing that truly stands out was the communication between us and the sales staff, the design center staff, and the project manager were all amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Job

  • Paul J.
  • Verified HomeBuyer
  • June 02, 2026
  • Elk Grove, CA

Very happy with her purchase we are so lucky to have found KB Homes at the right time in the right price Everything has been flawless from top to bottom This builder truly backs their work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was good

  • Walter Ray G.
  • Verified HomeBuyer
  • June 02, 2026
  • Riverbank, CA

Melissa, Shelly, Liz, Jacob, Kevin, Phala were great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alberto

  • Alberto Antonio G.
  • Verified HomeBuyer
  • June 02, 2026
  • Clermont, FL

Excellent experience from start to completion

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jacqueline has been a great help whenever I have had any requests for maintenance. Efficient and friendly.

  • Marilyn D.
  • Verified HomeBuyer
  • June 02, 2026
  • Fresno, CA

My home buying experience was very professional and effortless. Would highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone that we dealt with during the purchase of our home was very knowledgeable and easy to contact. it was a pleasant experience.

  • Michael G.
  • Verified HomeBuyer
  • June 01, 2026
  • Bonney Lake, WA

David in the sales office was very knowledgeable and helpful. He always kept me informed as to the progress of the construction of the house as resided in California during construction. Once we moved in he was always available to answer any questions that we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and smooth!

  • Brandy P.
  • Verified HomeBuyer
  • May 29, 2026
  • Sacramento, CA

As a first time home buyer, the home buying process with KB homes was great! The home itself is beautiful and I am so glad I was able to choose my interior/exterior with a design studio. KB really cares about your input and I couldn’t be happier!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy buying experience

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2026
  • Lathrop, CA

No problem with buying experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

great experience from start to moving in.

  • Con C.
  • Verified HomeBuyer
  • May 28, 2026
  • Moreno Valley, CA

The sales rep was knowledgeable and helpful. Loan process was smooth and KB even has insurance service, making the purchase a very pleasant experience. The after sales warranty service was on time and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great to work with

  • Mary S.
  • Verified HomeBuyer
  • May 28, 2026
  • Elk Grove, CA

From start to finish the people we worked with were so fantastic and helpful. Responding to all of our issues quickly and professionally.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan process

  • Rodney W.
  • Verified HomeBuyer
  • May 28, 2026
  • Hitchcock, TX

I'm a first time home owner and the laon officer was vary helpful

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

The highlight of my experience.

  • Helen Z.
  • Verified HomeBuyer
  • May 28, 2026
  • Elk Grove, CA

So good. Everyone was so supportive and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth simple seamless process

  • Benjamin M.
  • Verified HomeBuyer
  • May 27, 2026
  • Leander, TX

Very smooth process from start to finish and everyone was super easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience for First Time Homebuyer

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2026
  • Sacramento, CA

Great experience overall. The process was quick and not stressful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad materials on the house. Cheap materials

  • Daniel M.
  • Verified HomeBuyer
  • May 27, 2026
  • Texas City, TX

Bad materials on the house. Cheap materials

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great Company translates to Great Experience!

  • Rodney F.
  • Verified HomeBuyer
  • May 27, 2026
  • Del Valle, TX

From start to end, KB Homes made the entire home buying experience the best in my 40 year’s worth of home buyer knowledge. I would buy more homes from KB 100% !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving the new house

  • Carlos M.
  • Verified HomeBuyer
  • May 27, 2026
  • Riverview, FL

Working with KB Home was overall a really pleasant experience from start to finish. The team kept me updated weekly throughout the entire process, which made everything feel organized and stress free Thank you Kanda you are the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Satisfied Customer

  • Gary G.
  • Verified HomeBuyer
  • May 26, 2026
  • Monroe, NC

Our experience with KB Homes has truly been a blessing from beginning to end. The entire process was handled with professionalism, care, and excellence. From the quality craftsmanship of our new home to the timely completion and consistent communication throughout the process, KB Homes exceeded our expectations. We especially appreciated their reliability and attention to detail. Every member of the team worked hard to ensure that our questions were answered and that we felt supported during every phase of the home-buying journey. The workmanship and design of the home reflect great ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Craig

  • Craig H.
  • Verified HomeBuyer
  • May 26, 2026
  • Nampa, ID

The process of loan application was a bit painful. Seemed like we were doing our part as for providing documentation. But never seemed to be enough. We did struggle through and was finally approved.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5