KB Home Reviews

Every thing is good I have had no problems at all

Great overall experience through whole process.

KB truly cares about their customers. From the sales people, to the design team and the construction crew, they all felt like family on our journey. They helped us in more ways than they will ever know. We are grateful for the opportunity to live in a KB Home. Our family feels safe and cared for. While we wanted a few more things customized, the ability to truly build your dream home with KB is well worth it!

The house is beautiful. The details on the front landscaping were misleading/deceiving basing it off of the model homes.

Just about all of the KB Home employees we have met have been great to work with. Currently working through carpet pad and sub-floor quality issues for almost 2 months now.

no feed back from KB Homes

There were several issues throughout the building process.

Great team and efficient process

The whole KB team from start to finish was great. Very clear, very responsive.

Seen the process from beginning to end it has been a great experience

We have had an outstanding homebuying experience with KBHOME. Very pleased with our purchase, build quality is excellent, and follow up customer service to attend to minor issues has been excellent.

Certain things had to be changed or fixed and they were taken care of in a timely manner.

Lots of issues never addressed , poor quality of workmanship. High turnover rate of employees

Very disappointed in the overall quality of workmanship. Patio had to be done three times. The entire lawn had to be torn up and redone. Sink and bath fixtures are very cheap. Both spare bedrooms and the hallway from the garage to the the house had to be replaced and it took a month as we lived in half a house. This was due to a water leak not caused by us. It took a month to get corrected. All in all we are unhappy with the contractors.Cheap labor gets cheap results. Our experience with the agents as we went through the buying process was excellent. That's the only good thing I can say about our over all experience. ... More

I would like for the builder to take more time with details and completion of their work on a brand new building. Rushing to meet deadlines and having issues with the home for new owners to complain and feels very unsatisfied is very disheartening, especially on a new home. I wish they took the time and provided correct information to new buyers.

Sales and Loan teams were excellent! Lots of cosmetic issues and some structure issues..promised quick fixes to the issues but yet to be done.

We had a great experience with the KB team. Kevin has been very responsive and helpful and the team didn't stop reaching out to help even after our move in. They seem committed to making sure we're comfortable in our new home.

Buying our first home was a huge milestone, and KB Home made the experience a positive one. From the beginning, the process was well organized, and the team was always available to answer our questions. A special thank you to our superintendent, Michael, who exceeded our expectations. He was knowledgeable, patient, and genuinely cared about making sure our home was right. Even after closing, he continued to follow up with us, which showed how committed he is to his homeowners. That ***** of service made us feel supported long after we received our keys. We're grateful to the entire KB Home team for helping us through this journey and would happily recommend them to anyone looking for a new home. ... More

Viewing of model homes, *****, KB App Updates and Construction Superintendent was great!.

Everyone did a wonderful job

KB staff, *****, *****, *****,STEPHANIE, ALICIA and JONATHAN at design studio are very helpful and friendly. They did an excellent job !

Our experience with the builder's team was excellent. They were professional, courteous, and helpful throughout the entire process. They delivered on what they promised and kept us informed every step of the way. Whenever we had questions or concerns, they responded promptly and worked to resolve them in a timely manner. Overall, we are very satisfied with their service and support.

From the beginning to the end of our buying experience it has been pretty straightforward. No back and forth and great response time. Even at closing we were aloud an additional walkthrough to ensure all our issue had been fixed and given extended time after close to raise any other issues that may have risen after move in. The warranty team is amazing. My only issue would be that they have multiple times sent workers to fix said issues that don't speak English and struggles to explain the problem, I would suggest to send an interpreter or someone who speaks English to at least monitor and get the job started upon initial contact with the customer. Overall great experience, great team (***** our warranty agent) and great home! ... More

***** went much more smoothly and quickly than expected. Communication was excellent and post-build support of minor issues was handled expediently.

From the moment we began the process until move-in, the experience was smooth, professional, and well organized. A special thank you to Juan and *****, who were incredibly helpful throughout the entire process. They were always responsive, kept us informed, and followed through on everything they promised. Their professionalism and dedication made the experience stress-free. The quality of our new home exceeded our expectations. The craftsmanship, attention to detail, and overall value are outstanding. It's clear that the builder takes pride in delivering a high-quality home. What impressed us most was the team's commitment to customer service. They answered our questions promptly, addressed any concerns, and genuinely cared about making sure we were happy every step of the way. If you're considering this builder, you can expect excellent communication, quality workmanship, and a team that stands behind their commitments. We are extremely pleased with our new home and highly recommend them. ... More