KB Home Reviews

My home buying experience was great. The builder(Robert) kept me informed step-by-step. My first encounter with the seller or KB rep was wonderful. He was thorough and held my hand through the whole process. I was informed about each step in the building process weekly. I am now enjoying my new home.

Everyone I worked with was great, from the sales staff of Walker and Darius to the warranty team of CJ and Mike. They listened to my needs and wants and was able to take care of them.

The loan experience was somewhat rough. I felt like I could not get straight answer from the KB Home loan department. My date kept being pushed out which was a pain. The customer service from the sales, design customer care was fantastic and Chad still keeps in touch.

This was my very first time purchasing a new build and the experience was awesome. The purchasing process was streamlined and easygoing. I was regularly contacted when needed and question were answered very timely. When I was able to get into the home after the process was complete, the quality was amazing and I was able to feel at home.

I purchased a starter home so it won’t be the latest and greatest but the home itself is awesome. The people you work with to get your home are extremely accommodating and accessible throughout most hours of the day. I will say, Anthony and Mechelle are phenomenal to work with and can provide you with an easy and smooth experience. Anthony especially is awesome to work with and goes above and beyond to make sure you enjoy your new home and to fix anything that was previously missed. Michelle provided a seamless experience to move into the home and also seems to love her job. Great duo to get in contact with if you have a chance. 10/10 I would recommend. ... More

Thank you to Brandon , excellent job and customer service , he explained very clear all we need to know and even more,

So glad we purchased with KB. We live our new home and the staff was attentive to us every step of the way. Would recommend KB to anyone looking to purchase, you can’t beat the work and the service!

The overall process was a smooth and seamless experience. Beginning with the day I walked through the door to inquire about a new home till the signing on closing day, everyone was an expertise at their craft. Upon closing, follow up with construction staff, etc has been amazing to address a few minor issues immediately and correctly. Very please with my choice of my KB home.

She has been very helpful from beginning to present.

This is BELEMA, l would like my Brother to have a house here

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

We were promised moon but then during closing things were still not done. Commitments were broken and no communication whatsoever

Considerably appropriate and timely execution with the process of homebuying procedures.

Ok experience, would like more help and transparency in the process and what happens after closing.

The loan personal had the experience to help u buy n helpful

They were really great to work with, any time I had any questions they got answered quickly! Any issues or concerns I had they offered resolutions. I’d definitely recommend.

The Loan process was a nightmare

Thanks kb home , working hard helping me get a new home, I will recommend to anyone who wants to find a new home with kb home.

Overall, our experience was excellent.

Buying a new home that is brand new, was a great experience. We had the opportunity to upgrade a few options, the builders were generous in delivering a few of those wants. overall, very pleased and will definitely let others know.

From start to finish, I was informed the entire time on the process of designing the home to the construction/completion of the home. Everyone was knowledgeable and helpful.

Great service by all Teams!

I am very happy with my purchase. I had a wonderful buying experience.

OVERALL NO COMPLAINTS. IT WAS A PRETTY PAINLESS PROCESS.

Great experience only issue is I still do not know who Solar Company is and how to get the service started due to original Solar Company going out of business. I have gone online and called the Solar Company that was referred to me with no response. I would like to get this issue resolved as soon as possible.