KB Home Reviews

My experience has been great. They are friendly, honest and provide the best options for me when it came to securing my mortgage loan. Thank you.

Great staff ,I would definitely should them all over again

Buying our first home was an exhilarating journey. From start to finish, our real estate agent was incredibly supportive, guiding us through every step. The online tools made it easy to compare properties, and we finally found a charming bungalow that ticked all our boxes. The mortgage process was a bit daunting, but our lender explained everything clearly. Overall, we felt well-informed and confident in our decision. Also love KBhomes

As first-time KB home buyers, we did not know what to expect. But our sales consultant was great, she made some excellent recommendations based on our needs. The home was built in record time and the construction team was very attentive and followed up constantly. The house is beautiful and the floor plan is really great.

Good job! Keep up the good work!

Home was overpriced! A lot of broken promises!

Jimmy, Josh, Mary Ann and Curtis were fabulous to work with. They were professional, kind, caring and wanted us to be completely satisfied in all aspects of the home buying experience. Kudos to KB, we are excited and love our new home!

Richard, the superintendent of the KB homes at Panther Creek is a great guy if any issue he gets on it right away. Rob was my real estate agent great personality very patient.

From day one with Tim, thru multiple meetings with Eric, who assisted us beyond anything we could have asked for to Terry with the build and meetings, we couldn't have asked for anything better!

Things happened after we moved in 2 weeks. 1. My garage floor concrete is cracking. 2. The sides of the windows have cracked. 3. The sprinkler system is running irregularly. I have reported these issues to customer service but nothing has been resolved.

1. Make sure you look at the model / plan before purchase. This detached home come with neighborhood's air-condition sit inside your back yard and the air blow into your living room sidedoor when the AC is on. 2. They do an unnecessary plant/tree on the sideway to backyard where a paveway is needed instead for trash can to pull into backyard. Because of the plant/tree, there is $200 cost to submit to HOA for review just to remove the plant/tree and add out of pocket to add paveway. 3. Don't sign any closing document until they fix all the issues during walkthrough. Also, make sure it is all clean. I just realized how dusty the cabinet, closet, and floor is until I move it. The window is dirty from the paint as well. Overall, it is not a good experience especially for new home where you expect everything is good when you move it. ... More

very good construction company with good customer service

A+++++Highly Recommend. Have already referred coworkers and friends

Sales and design ppl were great. However, construction manager T was not on top of ensuring house was built to standard. Many times he ensured me home was ready for my inspector, though it wasn't ( utilities off, major fixes needed, etc.) I had to put off closing many times cause of this. When I did close their were still issues needing repair. Building manager rushed me to sign ppwk so I could close, ensuring me the items would be fixed that same day. They weren't. It took almost a month for all things to get fixed, with me having to take many days off from work. Moral of the story, don't close until everything is to your satisfaction, as any repairs will take weeks to complete. ... More

Our experience has been a nightmare. There is not enough room in this space to properly explain all of the problems we've incurred. Pushing sales people, uncooperative staff, mismanaged build, delays, delays, delays, inspections not passed, poor trades work, very poor and upon moving in after two months work still needs to be completed. Newest development is finding possible mold in our attic and having to WAIT for the warranty department to get back with us. In the meantime, we are living in a house that may or may not be safe to live in. I will guarantee you that no one at KB Homes lives in one of the houses they've built because they make enough money to buy something with quality and good workmanship. KB Homes has sent me 10 emails asking me to complete this survey and also numerous texts asking the same. Feels a bit like harassment. KB Homes wants us to have patience and understanding while we wait for their warranty department to get back with us. That is long gone now. This review is more of a warning to those considering buying a home from KB Homes....RUN!!! ... More

We love many things about the home. It is very efficient with energy and water and is very easy to clean and maintain.

We are happy and satisfied with our new KB Home! Any issue/concerns have been taken cared of by our costumer service officer (Kevin Kelley) immediately!

Do a solid walk through, once you do, the builder is very accommodating with fixing anything you’ve noticed.

We have great experience buying our home with KB homes. From day one, Vicky was very informative and answered all of our questions, she sends us pictures every week. Not only Vicky was very helpful, but the other people who works at kb home. For example, Vivian, Mark and the design studio team. One of the things we loved from the day one is that we were able to customize our home by adding extras like a 3rd bathroom in the four bedroom in a reasonable price. We were able to stop by while they were building our home at any time we wanted. Communication was excellent. We are very happy in our new home. ... More

Really nice folks that will assist you as needed.

Spencer, Rick, and Brandon did a great job getting us in our new home. Spencer listened during the sales process. He only showed us what we wanted to buy. He didn’t show us what he wanted to sell us. Rick and Brandon did a great job making sure the house was 100% move in ready before closing. By the way start to finish was 20 days. Very efficient purchase process.

A pleasant experience was ruined by the closing company. I don't understand why we had to drive to tucson with funds when there are soo many title companies nearby. It took 24 hours after the check was delivered to actual closing. I was not told the closing date until it was too late to do electronic transfer of funds.

We moved into KB homes Magnolia creek last month. We had a great experience working with Eric and George. Though we had some minor hiccups during the process both Eric and George kept us in the loop regarding the updates and made sure we got over the line.

The home is great! Good quality materials and workmanship went into building the home. Sales and service representatives are awesome to work with. They understand your wants and needs and handle them appropriately and quickly.

A Great sales team. Technical team very responsive to new homeowner’s issues discovered in the house. Highly satisfied with KB Home