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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8740 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8740 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Zach and Jerry made building my home a wonderful experience!

  • Sherrilyn H.
  • Verified HomeBuyer
  • October 10, 2023
  • Sahuarita, AZ

Everyone at KB Home was wonderful to work with. From my salesperson to the design studio to the construction supervisors to the mortgage representative, I was kept in the loop every step of the way. All of my concerns and questions were addressed quickly and thoroughly, and I was kept updated each week with emails, texts, and phone calls until completion. I am thrilled with the results. My home is beautiful and is exactly as I had hoped it would be!

KB Home responded:
Welcome to your beautiful new home, Sherrilyn! We're so glad to hear that you enjoyed your time working with us here at the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great for mordent technique security system and solar panel system.

  • Yuhong H.
  • Verified HomeBuyer
  • October 10, 2023
  • Santa Ana, CA

Great for mordent technique security system and solar panel system.

KB Home responded:
We're glad to hear that you've enjoyed your time working with us here at KB Home, Yuhong!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

5 Star experience

  • Gregory W.
  • Verified HomeBuyer
  • October 10, 2023
  • Meridian, ID

5 start experience! The staff here are great to work with and the best part of the process. Thank you KB staff!

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with the team here at KB Home, Gregory!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Keep up the good work, Angie, Richard and Chris you are excellent employees.

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2023
  • Jacksonville, FL

It was a little bit stressfull, but at the same time a New experience from the begining till the end, sean how they built fron foundation to finishing step by step and all the process, from buying, built to closing.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us! Angie, Richard, Chris, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Jaime M.
  • Verified HomeBuyer
  • October 09, 2023
  • Manor, TX

Kb staff was responsive and knowledgeable.

KB Home responded:
We're glad to hear that you had a good experience working with the KB Home team, Jaime!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

excellent service

  • Solange K.
  • Verified HomeBuyer
  • October 06, 2023
  • Converse, TX

Amazing people the entire process was so smooth

KB Home responded:
Thank you so much for sharing your positive KB Home experience with our team, Solange!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful, satisfied fully met my expectations

  • Christren B.
  • Verified HomeBuyer
  • October 06, 2023
  • Katy, TX

Great no issues regarding KB home build

KB Home responded:
We're thrilled to hear that you had a good experience working with our team, Christren

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB HOME

  • Hector R.
  • Verified HomeBuyer
  • October 06, 2023
  • Converse, TX

This home buying experience was phenomenal. From the 1st day to closing date are family has been made to feel special. Thanks for the amazing people that helped us throughout the process.

KB Home responded:
Thank you so much for sharing your phenomenal home-buying experience with us, Hector!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teddy was great to work with, excellent customer experience.

  • Kelli K.
  • Verified HomeBuyer
  • October 04, 2023
  • Fuquay Varina, NC

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

KB Home responded:
We appreciate you taking the time to share your kind words with Teddy and the rest of our KB Home team, Kelli!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication from the entire sales staff and contractor.

  • Jason M.
  • Verified HomeBuyer
  • October 04, 2023
  • Las Vegas, NV

Pleasant experience overall. No complaints.

KB Home responded:
We're glad to hear that you had a pleasant experience working with the KB Home team, Jason!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience from design through construction!

  • Timothy R.
  • Verified HomeBuyer
  • October 04, 2023
  • Roseville, CA

We recently purchased a new build home with KB and we had no idea what to expect. We had an outstanding experience from the very beginning during the design selection process all the way through construction and now even into our warranty period. The KB Home team has been fantastic to work with and extremely responsive to our needs! Would definitely recommend to anyone looking to purchase a new build home.

KB Home responded:
We're thrilled to hear that you had an outstanding experience working with the KB Home team, Timothy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A new Home

  • KEVIN B.
  • Verified HomeBuyer
  • October 04, 2023
  • Vacaville, CA

Buying my new Home .from KB HOMES was a great experience . The Agents were very knowledgeable and helpful they explained the process in great detail and they really wanted you to have that new house Give them all a 5 stars in the KB COMPANY who help me out. Future buyers give them a shot I think you will.be very HAPPY .

KB Home responded:
Thank you so much for taking the time to share your great KB Home experience with us, Kevin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience

  • Tony R.
  • Verified HomeBuyer
  • October 04, 2023
  • Sahuarita, AZ

Everything was great with KB homes. They send out to many reviews to do on them

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Tony!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Job

  • Ralph N.
  • Verified HomeBuyer
  • October 04, 2023
  • Spring Valley, CA

I'd like to thank all the people at KB builder thank you so much for your follow up and put everything nicely together I appreciate the follow up and all the job has been done for fixing all the problems in the house thanks again wish you all all the best

KB Home responded:
We appreciate you taking the time to share your kind words with the entire team here at KB Home, Ralph!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome buying experience

  • Sarah J.
  • Verified HomeBuyer
  • October 03, 2023
  • San Pedro, CA

I had a great experience throughout the buying process, starting with meeting Girlie in the sales office. She was patient and kind, and made sure every hurdle that came up was taken care of. After move in, when we needed a minor issues fixed, Ben and George were very responsive and took care of concerns quickly

KB Home responded:
Congratulations on your new home, Sarah! We're glad to hear that you had a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rhonda

  • Orlando G.
  • Verified HomeBuyer
  • October 03, 2023
  • Katy, TX

Ms. Rhoda's expertise made my dream of owning a home come true. She exhibited an eagerness to answer questions and patience if I didn't completely understand. Very nice disposition and definitely would recommend her.

KB Home responded:
Thank you so much for sharing these kind words with Rhoda and the entire team here at KB Home, Orlando!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

i have a excelent Experience

  • Oscar G.
  • Verified HomeBuyer
  • October 03, 2023
  • Clermont, FL

Thanks for all the team from KB they are wonderfull!

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Oscar!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great purchasing experience

  • James H.
  • Verified HomeBuyer
  • October 03, 2023
  • Lincoln, CA

Everyone in our building process was great. We love our house and every KB employee we have come across has been very helpful throughout the process.

KB Home responded:
We're thrilled to hear that you love your new home, James! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We Love Our New Home!

  • Jorgan G.
  • Verified HomeBuyer
  • October 02, 2023
  • Murrieta, CA

We were amazed at the wonderful service we received from the KB Homes team! Pat in the sales department was wonderful and the customer service team is amazing. Every new home has an adjustment or two that must be made after moving in and AJ and Tony have been top notch partners to help us all along the way, thank you! P.S. Special thanks to Debra in the home loan’s department, she rocks!

KB Home responded:
Thank you so much for sharing these kind words with Pat, AJ, Tony, Debra, and the rest of the team here at KB Home, Jorgan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home Alina at Glen Loma - A great buy

  • Sib D.
  • Verified HomeBuyer
  • October 02, 2023
  • Gilroy, CA

Amazingly built and delivered fresh with quality. Very dependable builder.

KB Home responded:
We're glad to hear that you had such a positive experience working with our team, Sib!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Home Buying Experience!

  • Judy W.
  • Verified HomeBuyer
  • October 02, 2023
  • Las Vegas, NV

The KB staff were very friendly, personable, and responsive throughout the whole home buying process and they made purchasing a home less stressful. They build quality homes at a reasonable price

KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team, Judy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

N/A

  • Todd G.
  • Verified HomeBuyer
  • September 29, 2023
  • Lincoln, CA

Nice home for the price

KB Home responded:
We're glad to hear that you're happy with your new home, Todd!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful experience

  • Danny M.
  • Verified HomeBuyer
  • September 27, 2023
  • New Braunfels, TX

Hello! This is my first experience purchase home. Until now everything is running wonderfully. I wish contienue it. The constructor always is gentle and willing to give you support. Of course I I love it. I wish you the best of luck in your purchase

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lizette, Jean and Berry were very very helpful and always answered our questions timely.

  • Pamala H.
  • Verified HomeBuyer
  • September 27, 2023
  • Wildomar, CA

KB home has a top-notch team in place at the Verano site. Jean works tirelessly getting everything just right for each home being built. We felt that his attention to our home was focused. He always answered questions and fixed little things when we brought them to his attention, as we visited the site a lot while the home was being built. Lizette always helped with our questions and went out of her way to find answers to questions she didn't have ready knowledge of. We felt very much involved with the process of the building of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Communication

  • VICTOR L.
  • Verified HomeBuyer
  • September 27, 2023
  • Elmendorf, TX

I was always updated during the home buying process and even after I still had great communication with the representatives.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5