KB Home Reviews

Put your mind at ease and buy with KB. Great options,best locations and will go extra mile to provide you with your dream home.

KB is great, but unfortunately not so great at correcting deficiencies. I have been waiting for several issues (i.e. siding, tile, plumbing, fence, gate, garage floor detailing, drainage) to get corrected. Some issues were (partially) corrected while others have been completely ignored. There is a need for better quality workmanship. Terrible work on the backyard fence and gate. Drainage is not a thing to KB. If you buy from KB I strongly recommend you get all issues resolved before you move in. Otherwise, issues may not get resolved. Once again, I love my home but not the quality of the work. It seems as if contractors are in a hurry to get done and move on to the next project, sacrificing the quality of the work. I think is unfair to KB as their contractors could do a better job inspecting and making sure workers are not doing what I consider to be "Extremely messy work". ... More

We have several ongoing issues in addition to the many, some resolved, experienced. In no particular order: 1) We purchased two ceiling fan presides that were suppose to work off of two wall switches. However, only one switch works and the other is dead (times two). KB electrician blamed us for getting a ceiling fan that he said was not compatible with two switches. That is nonsense as ALL ceiling fans come wired liked the ones we bought. So we paid for something that doesn’t function. 2) We were told that the homes on either side of us and the three behind us would not have the same color scheme. The house directly behind us is identical in color to ours and the one next to that is very similar in color to ours. Not happy with the talk and no enforcement. And it looks stupid with two homes exactly the same color next to each other. Very upset. 3) The sod on the right side of the house as you look at it didn’t take and is dead and looks bad 1 1/2 months in. No effort was made to initially lay the sod on flat ground as the lumps in the sod are everywhere. You should roll over the sod to flatten it and the ground at the time of installation. 4) It has been 1 1/2 months and the coating is coming off the black cabinet handles and you can see silver. That coating is so thin and cheap. 5) The cement has cracked on the sidewalk already. 6) The interior primary bathroom door is difficult to close as it is not aligned properly. 7) The primary bathroom shower drip pan is not centered on the plumbing opening and you can feel the screws from the protective plate with your feet because they are screwed in to nothing. 8) The area to put the modem and router is so incredibly inconvenient. The devices do not fit in the opening and closing the door is difficult. 9) There are chips and holes in many places in the foundation thinset covering. Bugs, moisture, etc., can easily penetrate and get into the foundation. 10) The floor appears to be unlevel in spots as we are finding that we have to adjust chair and furniture legs that we did not have to do in our prior house. Quite frankly, I have another ten issues at least but am tired of typing. And I haven’t mentioned the bad attitude our first builder, Terry, had that really spoiled this whole experience. We are not 100% satisfied and don’t believe that is the KB goal. Sounds nice though huh? ... More

Efficient team work overall. Definitely a good experience

I would like to mention several KB Home staff, including Gina, Lorie, Chase, Nick, Javier, and Marla. I want to thank them for all their hard work and support during the building process. Also, they continue to reach out and check on us, if we need anything!! Awesome people!!! Thank you all for everything you have done for us!!

Petra was awesome, Kevin was /is excellent!

I am very happy for the KB home

All has been pleasant till now’

Know the details of everything including appliances and other features

Very well constructed home. Beautifully built and quality materials used.

The drywall, paint, landscapers, and tile/flooring companies are NO GOOD!! Plumbers & electrical are exceptional! AC company is ok. Brand new build my roof is already leaking due to the ridiculous open vents on roof. Do not allow them to put these open vents on your roof. Every time there is wind and rain you will see water leaking from your ceiling inside your home!! BEWARE!!

Very responsive, dependable and helpfull with all aspect of the KB Home buying experience.

Lack of understanding the buyer

BIll has gone above and beyond to ensure me getting my current lot. He's always kind and patient with all my questions and continues to help even after the sales with multiple issues, getting them directed to the right person. Manny has also make the post-sale home service so easy. He is very responsive and really make sure I am taking care of. The closing date was delayed, Water heater issue is currently being resolved. other then that I am very happy with my experience.

We love the home and were desperate to find a place to call home fast and KB helped us do that.

Excellence in all stages of the process, including the customer service!

We had to move out of our previous rental within a short period of time, and KB Homes was able to help us go through the home buying process in a timely manner which helped our move to be seamless. The construction manager, Dennis, was very helpful in working to make sure we were satisfied with our new home. We highly recommend KB Homes!

I did have a few issues like the irrigation system not working from the start and needing a new valve. Also, the shower in the guest bedroom started leaking and it seemed to have been missing a part. However, all issues were resolved in a timely manner. Thank you

Good service and very attentive

My journey went smooth , The whole team were supportive and responsive at every step, The sales agent was amazing who went above and beyond to satisfy my needs, The only thing I would say is that quality needs to beimproved a bit but still it's not that bad but can be improved, Remaining the whole journey as a first time home buyer was very positive.

I have everything I want in a home and KB helped me realize my dream. My contractor, Chad has continued to help me with any issues I have even after I moved in. I wouldn't change a thing.

Excelent attention, very good cominication and friendly enviroment

Made me pay my upgrades before house closing at design studio after I was already locked into a contract with an earnest deposit. I think kb could’ve done a better job at making that clear ahead of signing contract. Typically including on my prior kb purchase if your purchase amount is higher than your prequal you come in with the difference at closing not before closing on your home. Also, Has a lot of issues with minor things that were not addressed promptly and still waiting on certain things to be addressed in the home.

It was a great experience

Working with KB Homes was very easy and very quick in responses . The documentation was easy to fill in and close within time to our satisfaction