KB Home Reviews

My experience with KBHomes turned horrific right after giving my deposit. Our home was to be ready in about 8 months but 2 weeks after my deposit we only had 2 weeks to make decisions on upgrades which in my case turned out to be $45k which i also had to make another deposit on top of the earnest money. which turned out to be over $53k from there it became a nightmare i was at their mercy i could not cancel they had me . They don’t care about the quality of their work , they rush and it’s all about the mighty dollar. Their designs sucks my bathroom door on the first floor hits the toilet seat incredibly you would think this guys would avoid that but they just don’t give a crap. Their stupid studio they call does not have what they display we had to choose a different tile color and size, i had no choice i didn’t want a sink with cabinet on first bathroom i wanted a pedestal like i have at my home and these idiots force me to get it which cost me more money. walk thru we had to do 3 so they can get it right paint all over my tile, scuffed marks on the walls i finish with this . STAY AWAY from this guys they will take your money they are Thieves in Wolves clothing , they suck i am so MAD at these jerks I want to get rid of the house so bad . Sincerely Hector F ... More

Purchasing a new home in itself is hectic experience however KB Homes made it simple and worry free. The minor issues that arose were handled in a timelt manner and completely to our satisfaction. Kudos to Jordan and Mike, our construction managers, for coming through for us in an exceptional manner.

Small gated community in a quiet area of Henderson. Still being constructed. Many nearby attractions and shopping. Well constructed home and builders resolve any issues quickly. Sales staff and construction team are always concerned with your satisfaction.

Professional , knowledgeable, helpful , worked as a team, Team work Makes the dream work Colleen

The process in buying the house was fairly good. Once the sale closed the communication about issues with the house decreased. I feel like issues with the house are not being addressed. I have had reach out at least 3 time for specific issues and have gotten nothing accomplished.

Paul and Juan helped the purchasing and building purchase a great and smooth transition for. Juliet was a rockstar

We faced so many issues with builder in the overall process. KB lending experience was bad. KB construction team was okay after purchasing the house. Sales department wasn’t so great

Everyone was so helpful and supportive. If I had any questions there was always someone happy to help every step of the way.

Heidi our customer service rep has been great. She lends an attentive ear to the issues and has been able to get things corrected. Some examples were the hammer valve under the kitchen sink started leaking when we used the dishwasher, then the cabinets needed re-skinned due to water damage from leaking water, had the missing clothes bar installed in the bedroom closet...... Contractors are a little slow to respond. Construction Managers Cleaning crew, if they showed up did a very poor job cleaning. I have spent several hours so far cleaning floors and carpets mostly paint spatters. during the initial walk through we tagged many areas for paint touch up, areas where molding, door casings and trim had been damaged or poorly repaired, doors with noticeable runs, shelving in closets that looked like they were painted with over spray rather than smoothly painted. Very few of these items were corrected and some of those paint touch ups were done with the wrong paint ( flat on semi gloss or semi gloss on flat paint ). Door bottoms on many of the interior doors are chipped or splintered, front door whistles when the wind blows, ( this is scheduled for repair ). I asked for plans regarding the drainage in the back yard more than once and this request was ignored. I wanted to know how it was designed and works. The half hot outlets in the two smaller bedrooms were not identified. This list could go on and on. The thought is that the managers are moving way to fast and are missing things that should be corrected and they have little control over their sub contractors. ... More

The team was very helpful!

The overall process was fairly painless and the staff was very responsive to my questions and needs.

Great place to live in.

Trust but verify. Love the location, wish there was a pool

We really enjoyed the 2 week fix anything policy and everyone was very helpful in ensuring we were happy with our new home!

As a overall experience, things went decent. But there are places where KB Homes must listen to customers voice and their concerns than going with the process which is not helping customers, For my house, the price was reduced by 10k on the KB website and the major house selling portals like Zillow/refin etc. immediate next day after I signed the house. We all know the price reductions are as per market/industry situations. When asked, I was told that the price reduction is a mistake.

From December 2023 until July 2024 was the smoothest process we could have asked for. They kept us updated with options and never went a week without an update.

Multiple issues that are not getting fixed.horrible quality checkers, sloppy all over.

Very pleased with my investment and wouldn't hesitate to recommend this neighborhood

The people are professional and respectful.

Everyone involved was amazing. From the beginning, the sellers agents, through the KB lending experience to the builders and super. We would buy from KB again.

Know what you want come in with a realtor to look at model homes

Great experience with our home buying process and all the teams involved in the process were very helpful.

The seller Gabriel was very knowledgeable about KB homes and helped us through every step of the process. Our builder Mike was the best. If we wanted something looked at , he was very attentive to our needs. So far KB homes he been the best of all the home companies we’ve dealt with.

Very supportive sales staff and excellent construction supervisor.

From the sales team through our design consultant and our construction manager. This journey was painless and pleasent.