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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10640 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10640 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Had great time meeting your staff Pam and superintendent Doug.

  • Tom Alonso L.
  • Verified HomeBuyer
  • March 14, 2023
  • Winchester, CA

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

KB Home responded:
We appreciate you sharing these kind words with Pam, Doug, and the rest of the team here at KB Home, Tom! Thanks so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Giovanny R.
  • Verified HomeBuyer
  • March 14, 2023
  • Auburn, WA

This is our first home buying experience, and KB Homes made it an excellent one

KB Home responded:
Congratulations on your first home, Giovanny! Thank you so much for sharing your excellent KB Home experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Minnie

  • Minnie L.
  • Verified HomeBuyer
  • March 14, 2023
  • Henderson, NV

Love our new home in Inspirada. KB did a good job! Our move was easy and smooth.

KB Home responded:
We're excited to hear that you love your new home, Minnie! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Vanessa, Sean and Curtis were exceptional!!

  • Lynette T.
  • Verified HomeBuyer
  • March 08, 2023
  • Henderson, NV

We are extremely happy with our new home. We had a KB in California and wanted another home built by KB. We had a wonderful experience all the way through.

KB Home responded:
We're so happy to hear that you are loving your new home, Lynette! Thank you for sharing your wonderful experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

my experience is great and they are helpful

  • Meng L.
  • Verified HomeBuyer
  • March 08, 2023
  • Riverside, CA

my experience is great and they are helpful

KB Home responded:
Thank you for sharing your great KB Home experience with us, Meng! We're so glad to hear that our team was able to help you throughout your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From start to finish the entire experience was smooth and enjoyable.

  • Matthew B.
  • Verified HomeBuyer
  • March 08, 2023
  • Bonney Lake, WA

Everyone involved in the home buying/building process was professional and easy to work with.

KB Home responded:
Thank you so much for your kind words for our team, Matthew! We're excited to hear that you had such a positive experience working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional, know their work, did a great job

  • Ali B.
  • Verified HomeBuyer
  • March 08, 2023
  • Aurora, CO

Professional, know their work, did a great job

KB Home responded:
We're thrilled to hear that you enjoyed your KB Home experience, Ali! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brilliant

  • Tejpreet S.
  • Verified HomeBuyer
  • March 07, 2023
  • Manteca, CA

Fully satisfied their work

KB Home responded:
We're glad to hear that you've found our work to be satisfactory, Tejpreet! Thank you for sharing these kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Builder

  • Jonathan H.
  • Verified HomeBuyer
  • March 07, 2023
  • Henderson, NV

The KB team took care of us every step of the way!

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Jonathan! We're glad to hear that you enjoyed your time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service quality professional after-sales patience

  • Xiaofei W.
  • Verified HomeBuyer
  • March 07, 2023
  • Chino, CA

Service quality professional after-sales patience

KB Home responded:
Thank you so much for sharing your kind words with our team, Xiaofei! We appreciate you sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Pliny

  • Pliny Lou M.
  • Verified HomeBuyer
  • March 07, 2023
  • Riverside, CA

We had a very positive experience with the whole process of purchasing this new home, and to note it is our family’s first home. My kids love that they have their own rooms and I personally like the style of the house itself. Everyone that we encountered throughout this journey were very nice, polite, and responds quick to any of our concerns or questions. Overall we had a great experience.

KB Home responded:
Congratulations on your first home, Pliny! We're so happy to hear that you and your family are happy with your new home and your overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

thanks KB crew for all your help

  • Aaron S.
  • Verified HomeBuyer
  • March 07, 2023
  • Marana, AZ

thanks Elaine,Tyler,Logan & entire KB crew for your assistance in all home items.

KB Home responded:
Thank you so much for sharing these kind words with our entire team, Aaron! We're glad to hear that you enjoyed working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

GREAT EXPERIENCE!

  • Thomasine P.
  • Verified HomeBuyer
  • March 07, 2023
  • San Antonio, TX

This is my second KB home in the last 12 years and this experience out ranked the last experience and it was GREAT! Everything was organized and it was a very smooth process. It's easy to work with the employees at KB because you feel that they really care about you and value you. My Loan Officer, Jared, was OMAZING! I have purchased 3 homes in my life and he has by far been the BEST! Very careful, he would keep me updated, incredible Loan Officer!!! He is a great asset to KB Homes.

KB Home responded:
Thank you so much for choosing KB Home once again for your home, Thomasine! Jared and the rest of our team are thrilled to hear that you had a fantastic time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB

  • Tesfalem B.
  • Verified HomeBuyer
  • March 07, 2023
  • Aurora, CO

Kb is very good company. they have very excellent customer service, they know how to handle customer very friendly professional from the sales to the mortgage officer. I really recommend my friends , my family and other people stick with KB .

KB Home responded:
We're so excited to hear that you had an excellent experience working with our team, Tesfalem! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good at all

  • Victor A.
  • Verified HomeBuyer
  • March 06, 2023
  • Belton, TX

Good trusted at all, honest, pricelist good

KB Home responded:
We appreciate you taking the time to share your KB Home experience with our team, Victor! We're glad to hear you had a good time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Sara W.
  • Verified HomeBuyer
  • March 05, 2023
  • Katy, TX

It’s been a wonderful experience.

KB Home responded:
We're thrilled to hear that you had a wonderful experience with us here at KB Home, Sara!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was good

  • Faridoon K.
  • Verified HomeBuyer
  • March 04, 2023
  • Jarrell, TX

Yes will it awesome great, yes, I would

KB Home responded:
We're happy to hear that you had a great experience, Faridoon! Thank you for sharing your positive journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Even with the supply chain issues, Ken did a great job getting us in the house as soon as possible. Without his expediting things, we may have had to cancel everything. Greg and everyone else since has been good as well.

  • Kevin P.
  • Verified HomeBuyer
  • March 03, 2023
  • Fresno, TX

Be patient when a lousy presidential administration has been elected as the interest rates and inflation will go up due to stupid policies, supplies will be limited, good people will be laid off, people will cancel contracts, and everything will take longer than it should. We love our new home as it feels well built, quiet and comfortable., I love the filtration system included with the a/c, lots of electrical outlets so very few extension cords are needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Sana K.
  • Verified HomeBuyer
  • March 02, 2023
  • Richmond, TX

Everyone was really helpful. Had a great experience. Nikki, Chad, Sapna everyone was superb.

KB Home responded:
We're thrilled to hear that you had a great experience, Sana! Thank you so much for sharing these kind words with our entire team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • David Alexander D.
  • Verified HomeBuyer
  • March 02, 2023
  • Lakeland, FL

Everything great had a great expiwrence

KB Home responded:
We're so excited to hear that you had a great experience working with the team here at KB Home, David! Thank you for sharing your kind words with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best customer service staff and construction team!

  • Cathy K.
  • Verified HomeBuyer
  • February 28, 2023
  • Turlock, CA

I'm extremely happy with my new home! The customer service follow-up is amazing. The construction crew is always knowledgeable, professional, and quick to respond. Would definitely recommend KB Home to any of my friends or family.

KB Home responded:
Congratulations on your new home, Cathy! We're so glad to hear that you're happy with your experience working with the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Travisso purchase was a pleasure

  • Lewis M.
  • Verified HomeBuyer
  • February 28, 2023
  • Elk Grove, CA

Samer worked with us at our pace, stayed in contact, and was professional and friendly. Marcus was professional, helpful, and clearly explained our financing options. Thanks to all involved for getting us into our new home!

KB Home responded:
We're glad to hear that you're happy with your new home, Lewis! Samer, Marcus, and the rest of our team appreciate you sharing your kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Build with Nice Locations

  • Syed B.
  • Verified HomeBuyer
  • February 28, 2023
  • Bonney Lake, WA

Overall I am satisfied with all the experience with KB Homes. Nice people to work along.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Syed! Thanks so much for sharing your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great, took a little bit longer than expected

  • Khoi P.
  • Verified HomeBuyer
  • February 28, 2023
  • Fresno, TX

My experience with buying a home at KB Home was great.

KB Home responded:
We're glad to hear that you had a great experience working with the KB Home team, Khoi. Thanks so much for sharing your kind words with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely happy!

  • Mohsin K.
  • Verified HomeBuyer
  • February 28, 2023
  • Chino, CA

The entire experience from visiting the sales office of KB, to purchasing and moving in was awesome! Thanks KB Team for making it all happen for us to become new home owners!

KB Home responded:
We're thrilled to hear that you're so happy with your KB Home experience, Mohsin! Congratulations on your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5