KB Home Reviews

Great customer service throughout the building, buying, and moving process.

We had no idea what we were getting into… the process and the finished result was better than we expected. The community is so beautiful and so many things to do! We are in love with our place! The KB team explained everything to us all through the process. Shelly

Klay was very convincing and one of the reasons why we bought a KB Home. Brian was very honest and always keeping us updated on the volatile interest rate and advised us on locking the rate before it went higher. John was very accomodating and meticulous during the costruction phase. He caught contractor's mistake and got them fixed so it won't delay the completion and move in dates. John was also very responsive in getting the punchlists and warranty items taken cared of. We had an overall great experience with our KB Home buying process.

The whole experience was great and we love our new home!

At the beginning of our home buying journey, my fiancée and I were fairly certain we would land on a resale. Our realtor convinced us to walkthrough model homes and new builds for sale through KB Homes at Roberts Ranch and we absolutely fell in love. Our experience with the builders' agent, Michelle, was fantastic from the start and she felt like a part of our team throughout the process. Our customer service rep, Luis, took the time to explain features of the home and answer our questions during our (very first) final walkthrough. Wonderful experience overall and we would speak highly of the Roberts Ranch team to any prospective buyers. ... More

I HAD AN AMAZING EXPERIENCE AT KB HOME. I BOUGHT A HOME THAT WAS A HOME THAT FELL OUT OF ESCROW SO I WAS ABLE TO CLOSE VERY QUICKLY. LOVE MY NEW HOME AND THE QUALITY AND WORKMANSHIP. THE CUSTOMER SERVICE WAS 110%. I WOULD HIGHLY RECOMMEND KB HOME.

Great staff great experience. Quality and value of the house is worth it.

It’s our first time buying a home and we are satisfied for what we got in our new home

I would definitely buy another property with KB Homes. Great experience overall.

From the first contact with kb home to continuing service this has been a great experience in buying my new home.

Debbie and Ed really helped us every step of the way. We were working within a very short timeframe to close on an inventory home and they made it happen. Also, KBH Finance Dept made small miracles happen in a short amount of time. We love our new home.

Jon and Adrian were great

Easy process and great support!

The complex is very nice, it has many green areas. the purchase was to our liking

Very impressed and happy with there services Thank you so much

Contractors are always helping out and are fast to fix anything that I have found broken. These guys are always on it. Always checking up, great experience overall.

Patrick,Adele and Erik was was always there for us ! Made it a stress free experience!!

I am very happy with their service. Very helpful.

KB homes are great my experience was amazing starting from the time I seen the model home until the time my house was completed they have great customer service and the people that help you through out the process are amazing

KB Home is the Industry Leader and it shows!!!! You will love your new home!!!

Al the staff has been very helpful and responsive to my needs

The house is great and the quality is top notch. The only thing is the house needed a deep clean. There was paint and plaster all over the floors, countertops, pretty much all surfaces. The garage door is probably the loudest belt driven I’ve heard but am told that’s the best that can be done.

KB Homes is just not a home building company, it’s like a family. Everyone is so cooperative and ready to help all the time. Nothing is perfect in this world and KB Homes takes every opportunity to get better by fixing anything new homebuyer has concerns for. They are very prompt in fixing things immediately. Thomas, Elena, Jose are always ready to go extra mile to have great customer experience.

KB personal, the sales team and construction management, were all very professional and helpful. They gave me guidance on every step of the home buying process. The new house was delivered to me very timely and KB followed up with me several times to assure I knew how to manage the new home's various amenities.

The KB Teams were there to guide us through every step of the way. They were in constant communication with us and made the whole experience seem very personal, like we were their only customers.