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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11805 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11805 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Positive experience

  • Samantha H.
  • Verified HomeBuyer
  • September 19, 2024
  • Ontario, CA

I had a positive experience with KB. They were very responsive when I had questions and got back to me quickly. After I moved in, if any issues or concerns arose, it was easy to reach out, get the help I needed. All staff were friendly and answered my questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth Process

  • Charles R.
  • Verified HomeBuyer
  • September 19, 2024
  • Parrish, FL

Purchasing our KB Home was such a great experience. Everyone was so helpful which made the process smooth and took a lot of worry and doubt off our shoulders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Oak Shade - Johane & Oscar

  • Johane M.
  • Verified HomeBuyer
  • September 19, 2024
  • Menifee, CA

We are extremely happy with our experience working with KB homes. Their team was so helpful and always available to answer our questions and clarify things. Our home is beautiful, we can see the attention to detail and how much time they spent building our home. Thank you KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not worth it

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2024
  • Round Rock, TX

Delayed closing date, so I had to close it quickly without inspecting a house thoroughly. There were a lot of flaws that a 3rd party inspector couldn’t see. Moreover, No follow-up care after closing.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love my new home!

  • Judith M.
  • Verified HomeBuyer
  • September 19, 2024
  • Lodi, CA

From start to finish was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kimara you are best

  • Jamie Y.
  • Verified HomeBuyer
  • September 19, 2024
  • Las Vegas, NV

Kimara was great agent to have she was with me until I close the escrow. She even check on me after the closing escrow.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

superintendent

  • Beverly W.
  • Verified HomeBuyer
  • September 18, 2024
  • Alvin, TX

Greg was great and very responsive and informative

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wes was awesome.

  • Virginia V.
  • Verified HomeBuyer
  • September 18, 2024
  • Henderson, NV

Had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

fantastic experience, and I would buy from KB again

  • Jeanette M.
  • Verified HomeBuyer
  • September 18, 2024
  • Plumas Lake, CA

I like the quick response to KB team members always there to solve my problems with my home or any questions. KB team is very prompt at resolving any issues you may have a great team to work with and I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grateful for the Homebuyer incentives

  • Jasmin T.
  • Verified HomeBuyer
  • September 18, 2024
  • Princeton, TX

Seamless transition from buyer to homeownership

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Wet concerned and helpful to us

  • Stacy R.
  • Verified HomeBuyer
  • September 18, 2024
  • Parrish, FL

Fixed small issues after we moved in with no trouble

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team

  • Sandra T.
  • Verified HomeBuyer
  • September 18, 2024
  • Nuevo, CA

Overall, the KB team was awesome from beginning to end. Communication was key when purchasing home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly answer all questions quickly

  • Myles M.
  • Verified HomeBuyer
  • September 18, 2024
  • Hockley, TX

All KB we worked with were great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Hassle-free New Build

  • Tabassum M.
  • Verified HomeBuyer
  • September 18, 2024
  • Phoenix, AZ

This is our first home, so we were initially nervous about where to look as we were looking for a new build. We were so lucky that our realtor introduced us to KB and this area (KB Liberty, Phoenix). I really like KB's lot size and their design utilization. From beginning to end, they made sure we understood each step, from salesperson to construction manager - they gave us weekly updates on the progress. They gave the house within the time frame, in fact, a little bit early, I would say. I feel like a few materials could be better, although they are basic. It has been two months since we ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Edward R.
  • Verified HomeBuyer
  • September 18, 2024
  • Princeton, TX

I really enjoyed this process. Perfect timing, great customer service. Knowledgeable and caring. I recommend this builder to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Braydon, Michael, Victoria

  • Daniel B.
  • Verified HomeBuyer
  • September 18, 2024
  • Cypress, TX

Braydon was excellent in every aspect of our build and even makes himself available to help after the house was completed. Definitely above and beyond any other experience I’ve had with houses I’ve had built in the past. Michael was very responsive to any concern we had through the whole process it was a pleasure working with him. Victoria was very responsive with any questions we had and made sure we had everything we needed to make the finance and closing process as smooth as possible. KB team members showed outstanding customer service and I am very happy we built with KB! If ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Build Plans and Staff

  • Paul O.
  • Verified HomeBuyer
  • September 18, 2024
  • Hockley, TX

Enjoyed the experience and knowledgeable staff. Made buying and maintaining a residence easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alberto

  • Alberto C.
  • Verified HomeBuyer
  • September 18, 2024
  • San Antonio, TX

Issues still pending that were identified on the final walk. Contractors care very little for the material that is new, they drag cabinets, scratch countertops, force dry wall when curries not fit installed crack bath tub, chalking bad work, home dirty, no pressure wash of garage and sidewalk and driveway. My opinion house over priced for the workmanship. No pride in the work they do. Just waiting to see who calls to text and make right. Good Luck right?

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Excellent job everyone.

  • Juan B.
  • Verified HomeBuyer
  • September 18, 2024
  • Alvin, TX

Great job, I’m very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly satisfied

  • Arturo S.
  • Verified HomeBuyer
  • September 18, 2024
  • Winter Haven, FL

I am very please from the service provided by all that were involved in the purchasing of the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David

  • Azhar P.
  • Verified HomeBuyer
  • September 18, 2024
  • Tomball, TX

David sales guy is very proficient and helpful. Always there to answer any questions we had and kept us informed every week on the progress of our construction. Excellent customer service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleased with my KB Home purchase

  • Jodie Y.
  • Verified HomeBuyer
  • September 18, 2024
  • Auburndale, FL

Worth the price paid for the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy homebuying

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • Vacaville, CA

Brielle assisted me in my home buying. She answered every questions, returned my calls. Jas facilitated my lending process to the closing.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Great

  • Tom N.
  • Verified HomeBuyer
  • September 17, 2024
  • Pflugerville, TX

Easy and quick to have ready to move in home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience with KB Homes

  • Jose P.
  • Verified HomeBuyer
  • September 17, 2024
  • Humble, TX

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were ...

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5