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KB Home

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10856 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10856 Reviews in All Areas

Star Rating Breakdown

5 ★ 7766

4 ★ 1505

3 ★ 788

2 ★ 422

1 ★ 375

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Heather and david are best

  • Flynn M.
  • Verified HomeBuyer
  • March 19, 2023
  • Puyallup, WA

KB homes are best.

KB Home responded:
We're glad to hear that you had such a positive time working with the KB Home team, Flynn! Thank you for sharing your kind words with Heather, David, and the rest of our team.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sai

  • Sai Kumar M.
  • Verified HomeBuyer
  • March 17, 2023
  • Vista, CA

It was nice working with you guys from buy to live issues and fixing them promptly

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home, Sai!

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Reh

  • Mi R.
  • Verified HomeBuyer
  • March 15, 2023
  • San Antonio, TX

I definitely love this house and this house is beautiful, perfection.

KB Home responded:
Congratulations on your beautiful new home, Mi! We're so glad to hear that you love your house and we appreciate your kind words.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Edward S.
  • Verified HomeBuyer
  • March 15, 2023
  • Houston, TX

Kb is the best, everything was great I highly reccomend this company.

KB Home responded:
We're so glad to hear that you had a positive experience working with us, Edward! Thank you for sharing this journey with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Above and beyond

  • Danitra D.
  • Verified HomeBuyer
  • March 15, 2023
  • Gilroy, CA

KB has been great. They followed thru with all sorts of move in help. I’m single so I needed help. I appreciate it so much.

KB Home responded:
We're glad to hear that you had a great experience with the team here at KB Home, Danitra! Thanks so much for sharing your journey with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Victor

  • Victor N.
  • Verified HomeBuyer
  • March 15, 2023
  • Marana, AZ

Great and wonderful service from customer service, agents, loan officers and builders. Very impressive experience including total satisfaction in the entire home buying process.

KB Home responded:
Thanks so much for sharing your wonderful KB Home experience, Victor! We appreciate you sharing your home-buying process with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great job KB!!

  • Brenton W.
  • Verified HomeBuyer
  • March 14, 2023
  • Austin, TX

Construction took a few months longer than the original projection, but the supply chains have been backed up due to COVID and are still running into issues. As for the house I love it! They did a great job, have amazing warranties, and were lovely to work with!

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!

  • Frank D.
  • Verified HomeBuyer
  • March 14, 2023
  • Haines City, FL

The translation to becoming a first time homeowner was amazing mainly because of KB Homes entire team from sales to construction was extremely helpful and responsive to all my questions or concerns.

KB Home responded:
We're thrilled for you and your first home, Frank! Thank you so much for taking the time to share these kind words with the KB Home team.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home owner and KB made it easy

  • Cesar Z.
  • Verified HomeBuyer
  • March 14, 2023
  • Las Vegas, NV

Very helpful and always kept in touch.

KB Home responded:
Congratulations on your first home, Cesar! We're glad to hear that our team was able to make the process easy for you.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Support

  • Toluwalope A.
  • Verified HomeBuyer
  • March 14, 2023
  • Victorville, CA

We had great support from everyone. Our new homeowner orientation went great and Cecil was kind enough with answering our questions even after we moved in. To cap it all, the workers are very responsive whenever we call.

KB Home responded:
Congratulations on your new home, Toluwalope! We're thrilled to hear that our team was able to support you well throughout the journey.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hugh

  • Hugh B.
  • Verified HomeBuyer
  • March 14, 2023
  • Bonney Lake, WA

Totally great experience from beginning to completion

KB Home responded:
We're excited to hear that you had a great experience from start to finish with the team here at KB Home, Hugh!

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Had great time meeting your staff Pam and superintendent Doug.

  • Tom Alonso L.
  • Verified HomeBuyer
  • March 14, 2023
  • Winchester, CA

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

KB Home responded:
We appreciate you sharing these kind words with Pam, Doug, and the rest of the team here at KB Home, Tom! Thanks so much for sharing your experience with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Giovanny R.
  • Verified HomeBuyer
  • March 14, 2023
  • Auburn, WA

This is our first home buying experience, and KB Homes made it an excellent one

KB Home responded:
Congratulations on your first home, Giovanny! Thank you so much for sharing your excellent KB Home experience with our team.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Minnie

  • Minnie L.
  • Verified HomeBuyer
  • March 14, 2023
  • Henderson, NV

Love our new home in Inspirada. KB did a good job! Our move was easy and smooth.

KB Home responded:
We're excited to hear that you love your new home, Minnie! Thank you so much for sharing your journey with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Vanessa, Sean and Curtis were exceptional!!

  • Lynette T.
  • Verified HomeBuyer
  • March 08, 2023
  • Henderson, NV

We are extremely happy with our new home. We had a KB in California and wanted another home built by KB. We had a wonderful experience all the way through.

KB Home responded:
We're so happy to hear that you are loving your new home, Lynette! Thank you for sharing your wonderful experience with our team.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

my experience is great and they are helpful

  • Meng L.
  • Verified HomeBuyer
  • March 08, 2023
  • Riverside, CA

my experience is great and they are helpful

KB Home responded:
Thank you for sharing your great KB Home experience with us, Meng! We're so glad to hear that our team was able to help you throughout your time with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From start to finish the entire experience was smooth and enjoyable.

  • Matthew B.
  • Verified HomeBuyer
  • March 08, 2023
  • Bonney Lake, WA

Everyone involved in the home buying/building process was professional and easy to work with.

KB Home responded:
Thank you so much for your kind words for our team, Matthew! We're excited to hear that you had such a positive experience working with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional, know their work, did a great job

  • Ali B.
  • Verified HomeBuyer
  • March 08, 2023
  • Aurora, CO

Professional, know their work, did a great job

KB Home responded:
We're thrilled to hear that you enjoyed your KB Home experience, Ali! Thanks so much for sharing your journey with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brilliant

  • Tejpreet S.
  • Verified HomeBuyer
  • March 07, 2023
  • Manteca, CA

Fully satisfied their work

KB Home responded:
We're glad to hear that you've found our work to be satisfactory, Tejpreet! Thank you for sharing these kind words.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Builder

  • Jonathan H.
  • Verified HomeBuyer
  • March 07, 2023
  • Henderson, NV

The KB team took care of us every step of the way!

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Jonathan! We're glad to hear that you enjoyed your time working with our team.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service quality professional after-sales patience

  • Xiaofei W.
  • Verified HomeBuyer
  • March 07, 2023
  • Chino, CA

Service quality professional after-sales patience

KB Home responded:
Thank you so much for sharing your kind words with our team, Xiaofei! We appreciate you sharing your experience with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Pliny

  • Pliny Lou M.
  • Verified HomeBuyer
  • March 07, 2023
  • Riverside, CA

We had a very positive experience with the whole process of purchasing this new home, and to note it is our family’s first home. My kids love that they have their own rooms and I personally like the style of the house itself. Everyone that we encountered throughout this journey were very nice, polite, and responds quick to any of our concerns or questions. Overall we had a great experience.

KB Home responded:
Congratulations on your first home, Pliny! We're so happy to hear that you and your family are happy with your new home and your overall experience.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

thanks KB crew for all your help

  • Aaron S.
  • Verified HomeBuyer
  • March 07, 2023
  • Marana, AZ

thanks Elaine,Tyler,Logan & entire KB crew for your assistance in all home items.

KB Home responded:
Thank you so much for sharing these kind words with our entire team, Aaron! We're glad to hear that you enjoyed working with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

GREAT EXPERIENCE!

  • Thomasine P.
  • Verified HomeBuyer
  • March 07, 2023
  • San Antonio, TX

This is my second KB home in the last 12 years and this experience out ranked the last experience and it was GREAT! Everything was organized and it was a very smooth process. It's easy to work with the employees at KB because you feel that they really care about you and value you. My Loan Officer, Jared, was OMAZING! I have purchased 3 homes in my life and he has by far been the BEST! Very careful, he would keep me updated, incredible Loan Officer!!! He is a great asset to KB Homes.

KB Home responded:
Thank you so much for choosing KB Home once again for your home, Thomasine! Jared and the rest of our team are thrilled to hear that you had a fantastic time.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB

  • Tesfalem B.
  • Verified HomeBuyer
  • March 07, 2023
  • Aurora, CO

Kb is very good company. they have very excellent customer service, they know how to handle customer very friendly professional from the sales to the mortgage officer. I really recommend my friends , my family and other people stick with KB .

KB Home responded:
We're so excited to hear that you had an excellent experience working with our team, Tesfalem! Thank you so much for sharing your journey with us.

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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