KB Home Reviews

Thank you KN Homes in New Braunfels, TX! My career is on the road which makes getting things done a bit stressful but I had a stress free experience with the staff of KB. Diane and Jeff are easy to reach and have been so helpful with the purchasing, moving, and establishing a home in New Braunfels. The craftsmanship of my new home is excellent! Even my inspector said so!

I am happy to finally be in our home. KB Homes, you may have over promised and under delivered. The sales reps are great. The home studio was nice but did not give all details of available options. When we received the final product (our house), there were several construction issues that we were expected to identify. It's clear to see that KB Homes uses random contractors to complete their builds. This is an area that I would caution buyers to be aware of when dealing with KB Homes.

There are many builders to choose from, however, we found KB Home to provide the most custom options, with the ability to select any lot that will fit your home selection. From sales and site selection to structural and design options, to the construction process and follow through, KB Homes did a superior job. Everyone engaged was professional and they went above and beyond to ensure we were completely satisfied. We are thrilled with our home, thank you KB.

Very good excellent job

My wife and I recently purchased a home with KB. The whole experience was amazing to say the least our point of contact Jodie was extremely helpful and Informative throughout the whole process. Michael went above and beyond when he came to the building of our house. Overall, I feel very grateful and satisfied with our decision to join the KB family.

Overall, our home buying experience with KB Homes was positive. They are attentive and have gone above and beyond to accommodate minor repairs and touch-ups (misaligned cabinets, tile grout repair, paint touchup, locksmith). Furthermore, the staffs are professional and frequently check in to verify that things are in order and offer additional repairs where needed. The cherry on top was the garage epoxy floor that they gifted us, it was a pleasant surprise! George and Julie have been great to work with. Thank you for a great experience!

Overall great experience. The KB team kept us informed the entire time along the way. We’re really enjoying our home!

We were looking forward to moving into something that was just ours and KB made that happen.

Since the first visit to last day at Title company, was so smooth. The communication between company and us was nice. We are very happy.

Initially customer service is very responsive, but about a month out I am still waiting for a hole in the driveway to be fixed and for my towel racks in my bathrooms to be fixed so that they don’t keep falling off. Also I’ve noticed that after a heavy rain the backyard floods and the drainage is slow, so I’ve been waiting for someone to respond concerning that issue.

The builder exceed my expectation. Fast building and looks amazing.

kb home the best superior quality in everything

Mike at the office is great and we love our new home

Everyone at KB from day one to move in day was friendly, helpful and responsive to my endless questions. With their help I have created an affordable beautiful home. Highly recommend!

We put our names in for this house before it was built. It was awesome to see the progress of our home. Our attentive sales rep and construction team were with us every step of the way!

Worst experience, would never buy again from here. Stay away if you can.

I love the neighborhood you developed, and I love the decor. The only thing I'm not happy with is the floor, which is uneven and always noisy

Everyone at KB are great. They have great customer service. They were very responsive to all our questions and concerns.

The best with great communication skills.

Was a great experience. Everyone was very helpful too make sure we were happy.

We are very disappointed. We made a list of items that need to be fixed. We were told contractors were coming but we had mostly no shows. We would text and make calls and no response. Painters came in to do touch ups. No drop cloths and got paint on our rugs. My wife had to get paint out. There are no transition strips down and the rug is fraying. Never have I seen rugs installed and transition strips not put down. We only been in the house 3 months. The ceiling in the lanai is wavy due to the trusses/rafters being bowed. Garage floor is full of stains. Ledge in garage is crumbing. Tile in kitchen is crooked by 2 inches and the wall is not leveled. Tiles in master bathroom are beveled. The cement outside the house is sloppy workmanship. We had to go back to Pennsylvania for several weeks and we were promised that the work was going to get done. So far we been home for 3 weeks. As far as we can tell since we have cameras we only saw two people outside our house. We saw no one go in. We were promised pictures as the work was completed. So far we haven't received anything. Apparently every person we spoke to at Whiteview Village is experiencing the same thing. Some have been living there for almost a year and half and still have problems. ... More

Loved and enjoyed every step! Thank you!

Was a very pleasant experience, Michelle was awesome to work with and so was the rest of the KB team. Lisa was great when it came to our financing and our construction supervisor Thomas was very responsive and helpful. Overall, it was a great expensive and I recommend visiting Michelle in the model homes if you are ready to buy a home

Great experience buying my first home, thanks to all the people that help through the process

Joe and Kyle were a big help and a pleasure to work with