KB Home Reviews

Ozzie, Rod, and Rafael are really here for us. When we ask for help they are here immediately.

Same as above read and read understand our frustrations

Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area

So many issues, I wouldn’t know where to start..go with a different builder.:any other builder

After looking at existing and new construction homes in the Lakeland area, we came to the decision to buy a home in Hickory Ranch because of the quality of the homes, no CDD's, the smaller size of the community. So far we are overall satisfied with our decision, enjoying our new home and neighbors. We are still waiting on a few post-construction issues to be resolved with moving of sprinkler heads, resolving yard drainage issues and a few minor things, but all other issues have been resolved in a timely fashion. We are confident these issues will be resolved for us and our neighbors who share some of the same yard drainage issues. ... More

The construction supervisor got transferred and the construction issues are not addressed, there is no point of contact now.

Nice home easy process to purchase

The process of the home building was smooth! The quality of the tiles horrible. Tiles were really dirty not happy about. You can see the caulking all tiles paint on the caulking horrible!!

They loved my new home,

I like my home and most of the process was good. However, when an issue arose, that KB had not disclosed to me in a timely manner, it was made clear that I was not as important as their bottom line and that "Business was Business" per Jerrod in Management. It was 3 weeks before I was due to close. I think Jerrod would have been happy if I just walked away. It left a really bad impression and undermined all of the good things and good people that work for KB. Kudos to Darin, Sarah, and Tom. They were great. Amanda in closing was slow to respond which made doing a cash deal really difficult. I've been in my home 2 months now. I am still waiting on some "blue tape" items identified at final walk through to be completed. ... More

From The initial sales rep (William) to the construction manager (q) To the loan reps (Tami and Jason) KB homes ensured a seamless and effortless experience! If I am ever fortunate enough to purchase another home, I Will definitely be looking at KB homes again! Special shout out to my realtor, Christian J, for guiding me towards my new community!

Over all we are pleased with our home. It’s too bad we could not have more privacy the way they build the houses. The neighbor can see into our backyard and we can see into theirs. It does not seem I concern for the builder.. Also, we may have an electrical problem and we have a brand new whirlpool dishwasher that doesn’t work. It quit working after about three or four washes. Maybe they should be a little more concerned of what brand of appliances they put into their homes.. They are sometimes a little slow on warranty repair work so I give them four out of five stars with the prior complaints I have mentioned before ... More

The experience was freaking amazing for our first time buying. Mrs Pam amazing

KB Home is a rapid-response and responsible home builder,

The home is everything I wished for. My only regret is not upgrading the home with a 6 foot lift.

KB treats homeowners as though this is a custom home. You can sleep soundly in a KB Home. It is extremely well built and logically designed with an extensive list of upgrades that come standard. The employees have been stellar. Every little concern was resolved. And they don't abandon you after you take title. We had an air conditioning problem. Mike had the repairman out the very same day and Chad followed up the next day- on a holiday! KB Home staff work extremely hard to make sure homeowners are 100% satisfied. I can't imagine making a better investment than a KB Home.

The KB sales team did a great job guiding us through the home buying process.

Great home. Jayjay J.

KB made the experience a pleasure.

Thank u to the lender Tami, and Natasha, and Randy and the people who call me from KB homes and check up on me I appreciate how patient u all were with me , not knowing anything about anything; it being my first time , u all either took my attitude, or non stop messages , and Tami , and Natasha were so patient, for me to qualify, I think 3-4 months , but thank u all so much

Great experience and loved every minute of the construction Thanks much Ralph F

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

Working with Jerry was a pure delight. He made sure that everything was done to perfection he was communicative and worked with my agent and lender. He made me feel like I was his only buyer and ensured that my home was built well. Overall a great experience and and great home. Thank you for giving me my dream home

Outstanding service and issue was resolved promptly

The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets thrown into my backyard constantly from the construction crews. Biggest downside so far. ... More