KB Home Reviews

Ryan, Christine, Eric, Nancy, and Blanca were all great throughout the whole buying experience. The whole team from start to finish have great knowledge and great customer service skills.

Kacey and Mark were outstanding!

Had an awesome experience with everyone from Joan with buying process to Dean, Rick, Cody with touring, customer service, responding in time to address our questions, concerns and going above and beyond to make us feel special. We love the KB team and would recommend them to friends and family without hesitation.

From start to finish I’ve never had a more smooth experience as I’ve had with KB Home Durham West. Every step of the way my questions were addressed and taken care of. I’m glad I found KB Home Durham West to be my next home. My home is beautiful.

Great professionalism from all staff members! Smooth process. Quick construction

KB Homes made the home buying experience comfortable. As a first-time homebuyer I was nervous and didn’t quite understand the whole process. KB’s staff was friendly, informative, and worked with my realtor to ensure I was getting taken care of, and perhaps most importantly, that I was happy. I was given weekly update photos through the entire building process so that I could see the progress of my home which was such a cool experience, and showed how persistent they were to ensure I was informed. Upon completion they had follow through and showed me all of my home features, and all of the resources could need if there was an issue (there hasn’t been one yet). Still, months after I’ve moved in, I get regular check ups to make sure everything in my home is up to my satisfaction. It’s a great feeling to know that I have a staff of employees and a company on my side in this endeavor and I’m happy I went with KB and got my home. I would recommend KB to any of my friends or family with a piece of mind that they’d be taken care of like I have been. ... More

Nicole and Sarah were amazing with communication and made my first homebuying experience wonderful. They were able to answer all my questions quickly and help me through the entire process. Thank you so much!

Staff was great and easy to work with

Only had minor issues: Eric and Isabeau were very efficient in acting upon any issues promptly. Debbie has been fabulous from start to finish in every way she can. Isabeau made a personal visit to connect with us regarding warranty. She went above and beyond to be sure we received customer satisfaction. Eric was phenomenal in addressing any issues, specific needs and with follow-up on questions or concerns and making sure things were done correctly. All three of them are pleasant, personable, professional and get the job done in an efficient manner.

Great experience everyone was nice and helpful.

My experience was really good everything was always on point. The closing was on time and everyone in this project was kind and responsible.

The place is a great upgrade from my old house.

Glad to be working with kb.

Is not easy, buy a home but is very important have a solid job, some time was difficult understand the lender, because every week asking for more document, be patient, KB Home is a grate company and each employment help to new buyer to make happy the last day, when the buyer finally move to new home. Thank you KH Home we are very happy

The KB finance people were great through the entire process. Kept in regular communication and answered all our questions. Build supervisor was also very responsive and did his best to answer our questions and resolve minor build issues when they arose.

I loved the transparency throughout the whole buying/building process.

Home quality is good and KB Home is utilized every foot to make the house very spacious ,comfortable and useful, overall I like my home .

My experience in buying KB Homes new construction is very pleasant. KB Homes sales and customer service department staff are outstanding.

I had an outstanding experience from start to finish.

Everyone at KB Home did a fabulous job. Superintendent Ty did a great job always professional and knowledgable. Robert did a great job wrapping up the property and Adam the Realtor was always on top of the sale and provided pictures of the progress every week

The KB home buying experience was fast and easy, great people to work with the minute you walk through the door to the very end, at closing. Love the homes. The location is beautiful, and the new neighborhood is wonderful, the sales staff and contractor are so helpful.

Great experience, exceptional customer service

Robert from KB Homes helped us to do the smooth transition to the new home as well as took care all issues/fixed on time. He is an outstanding candidate. Thanks to him

Adrian give me a good service. Every time i call he's answering me

I have purchased multiple Kb homes and I love the process and staff we encounter each time. They go above and beyond